Herb Chambers Ford of Braintree

I WENT AND BOUGHT A CAR AT THIS DEALERSHIP LAST MONTH AND I HAD A GREAT TIME DOING IT, BECAUSE I MET WITH A GREAT SALES PERSON BY THE NAME FELIX OSAGIE WHO HELPED ME OUT IN SELECTING THE RIGHT CAR FOR ME, HE I HAD A GREAT TIME DOING IT, BECAUSE I MET WITH A GREAT SALES PERSON BY THE NAME FELIX OSAGIE WHO HELPED ME OUT IN SELECTING THE RIGHT CAR FOR ME, HE DID AN EXCELLENT JOB AND MADE ME FEEL COMFORTABLE THROGHOUT THE PROCESS AND I LOVE THE CAR SO MUCH. More

We shopped a few local Ford Dealers looking for a new Ford Explorer. We also shopped a Honda Pilot, Chevy Tahoe, and Toyota 4Runner. We were trading in a 2007 Ford Edge, which was critical that we receiv Ford Explorer. We also shopped a Honda Pilot, Chevy Tahoe, and Toyota 4Runner. We were trading in a 2007 Ford Edge, which was critical that we received a fair price to pursue a deal. From the moment we walked into HerbChambers and met Shatoya Gay and Mohamed Metwally, we were dealt with professionally and more importantly, without pressure. Shatoya and Mohamed did not make us go through an endless back and forth. They met a competitive pricing request and gave a fair value on our trade before the end of our first visit (although no papers were signed). They ordered the vehicle and it took almost two months for the vehicle to arrive. At every stage that we spoke with them, they provided us as much information as they had available, and also addressed any insecurities we had about the deal we agreed upon being honored. When the new vehicle arrived, there were no surprises. The deal we agreed upon verbally was honored and the financing was straightforward. Although I don't feel it is appropriate to discuss the financial terms of our deal, I can say confidently that we came away with 1) the highest price on our trade-in of more than 6 dealers visited, 2) the lowest price on the Ford of 3 Ford Dealers in the area (and competitive to the pricing we were quoted by a private pricing service), and 3) equally competitive financing to the lowest rate we could find in our area. Shatoya was also very knowledgable in the final walk-through of the car. This is the second vehicle I have recently bought from Herb Chambers (the other being an Infiniti), after purchasing/leasing about 6 vehicles from Quirk in the past 12 years. I have had nothing but bad experiences with Quirk my last two car purchasing trips- and Quirk could care less about repeat business. I cannot say the same about Herb Chambers- they are looking out for long term repeat relationships with their customers. Their staff, namely Shatoya and Mohamed, are two of the most professional and friendly individuals I have ever had the pleasure of buying a car from, and rest assured, they have earned my future visits. More

Walter G was great! My family and I needed a safe car for our newborn daughter and that is exactly what Walter G showed us. He was very efficient with us even though he was dealing with another customer (I c our newborn daughter and that is exactly what Walter G showed us. He was very efficient with us even though he was dealing with another customer (I can see why he would have multiple customers!). Walter G cared about my daughters safety and choose the right car for us. He helped with the price too! He was great! My daughter will no doubt be safe! Thank you Walter! More

Felix had great knowledge of the car that i bought, he took time to explain things to me, he made me comfortable about buying the car and he followed up with me to see how i am doing with the car, he did took time to explain things to me, he made me comfortable about buying the car and he followed up with me to see how i am doing with the car, he did an excellent job overrall and i had a wonderful experience at the dealership. More

He was great and very friendly. He is a true professional. Would recommend him to others. He answer all my question. He gave a wonderful demo drive. He gave me time to make up my mind. I wa professional. Would recommend him to others. He answer all my question. He gave a wonderful demo drive. He gave me time to make up my mind. I was not pressure in making an immediate decision unlike another dealership visited before meeting "Felix". More

The entire experience from the time we walked into the dealership to look for a Fusion Hybrid to driving our new car off the lot was very efficient and pleasant. They were willing to spend the time we ne dealership to look for a Fusion Hybrid to driving our new car off the lot was very efficient and pleasant. They were willing to spend the time we needed at all steps. Felix was on top of things, very responsive, called to follow-up in a timely way. We never felt pressured into purchasing something we didn't want or need on our new vehicle. More

My husband and I met Walter shortly in the parking lot, we were just shopping around but we werent buying at that point but Walter came right over asked us if we needed any help he wasnt pushy or annoying we were just shopping around but we werent buying at that point but Walter came right over asked us if we needed any help he wasnt pushy or annoying like the Boch dealership on Route 1. Walter was wonderful, we will be going back in a couple of months and we are absolutely going to buy off of him. And he is a Iraq Veteran and was in the Army so I thought that was great considering my husband is a Marine. Thank you so much Walter for help and your service and time serving our country. More

My wife and I have puchased two other vehicles in the My wife and I have puchased two other vehicles in the past from this dealership, so we decided we would look here first when we needed a replacement My wife and I have puchased two other vehicles in the past from this dealership, so we decided we would look here first when we needed a replacement vehicle. Felix met us in the lot and was an extremely polite and friendly sales person. He made us feel comfortable and had great knowledge of the vehicle we were interested in. So far I am satisfied with the vehicle that was purchased. Overall, a very good experience. Would definitely refer and go back. More

I did not feel pressured into purchasing a new vehicle. Walter took the time to really find something "I wanted." I am very happy with my decision! I am recommending Herb Chambers Ford of Braintree to ever Walter took the time to really find something "I wanted." I am very happy with my decision! I am recommending Herb Chambers Ford of Braintree to everyone I know in the market for a new vehicle. 5 star service! More

Shatoya was very friendly, and tried to help me as best she could. They were short staffed on the night I picked up the vehicle, so she was scrambling around doing everything she could to satisfy my needs, she could. They were short staffed on the night I picked up the vehicle, so she was scrambling around doing everything she could to satisfy my needs, and to speak with any incoming customers. She was very patient with me, I am not a quick decision maker. More