Herb Chambers Ford of Braintree

Stress free experience. Was in the market for a new Ford Escape for my wife. Contacted the dealership requesting an internet price. Tony responded within minutes. Price was Was in the market for a new Ford Escape for my wife. Contacted the dealership requesting an internet price. Tony responded within minutes. Price was in line with other dealerships I had contacted. Very competitive. Made an appointment to go in and take a test drive. Upon arrival, Brandon greeted us. The car we requested was brought around, and we went for a test drive. We asked a number of questions, and Brandon was very knowledgeable.about the Escape Titanium. Next step the trade appraisal. Their offer was in line with other vehicles similar to ours. We decided to go ahead and purchase the vehicle. What I found most appealing about the whole process is that we were never pressured to buy anything. The people who work there seemed happy to be there. No bait and switch, no aggressive salespeople. I felt quite at ease. Brandon was a true professional. The minute we sat down to discuss the vehicle I felt very comfortable. Never before had I felt that way shopping for a car. I wasn't looking forward to go out car shopping that day, but after heading to Herb Chambers Ford of Braintree, that all changed. My wife is very happy with her new car. When we arrived home with the vehicle my son noticed that there was a smudge of some sort on the headliner. I called this morning and spoke to Brandon, he said to come to the dealership, and they would check it out. We took it to the detail shop, and within minutes the issue was resolved. If you want to be treated properly, and want a stress free experience when purchasing a vehicle, look no further than Herb Chamber Ford. Ask for Brandon, you won't be disappointed. More

Great Experience I bought my first new car at Ford Braintree. I had a great experience here! Everyone was extremely friendly and helpful. I went back later to get an i I bought my first new car at Ford Braintree. I had a great experience here! Everyone was extremely friendly and helpful. I went back later to get an inspection sticker and everyone from the manager to my salesman, Koudjo to the people who work in the servicing area were very helpful and eager to make sure I was comfortable and well taken care of. Koudjo made everything easy and was willing to go the extra mile to help! Thanks, Koudjo! More

I was looking for a Chrysler 300 Limited and found one at the Herb Chambers Ford in Braintree. These people were very professional and the hospitality was wonderful. Julianna Vargas-Lopez was my Sales perso the Herb Chambers Ford in Braintree. These people were very professional and the hospitality was wonderful. Julianna Vargas-Lopez was my Sales person and she was very helpful in providing me with answers to the questions I had in regards to the Chrysler 300 I was interested in. But lets talk about going "Above and Beyond" for a customer. This would be Miguel Silva, has was by far the best Sales Manager I have ever worked with when buying a car. Trust me, these people at Herb Chambers in Braintree will not let you down. It's definitely worth the visit. Oh yea, the have complimentary Ben and Jerry's icecream too. Thanks again Herb Chambers of Braintree. Happy Customer, James from Providence RI More

I knew exactly what I wanted and Brandon was very helpful completing my purchase. Greg was also friendly and informative as it related to completing the financial aspect of my experience. When I came back completing my purchase. Greg was also friendly and informative as it related to completing the financial aspect of my experience. When I came back a few days later to deliver the title of the car I traded in and to have an state inspection performed, I got stuck in traffic. I called Brandon and told him I was stuck in traffic and would be arriving just before 5:00 (service dept closing) and he made sure that a service technician was on hand upon my arrival to complete the inspection. That saved me from making another trip later in the week for an inspection sticker. I have purchased two vehicles at Herb Chambers (Burlington dealership) over the past 9 years and I have consistently received superior service. If there were a dealership close to my home in Haverhill, I would definitely bring vehicles there for ongoing service and maintenance. Thank you for the great experience. Fran Ferrara More

My husband and I were not looking forward to buying a new car as this has never been a good time. We were used to price haggling and pushy sales people. The experience he had at Herb Chambers was anything car as this has never been a good time. We were used to price haggling and pushy sales people. The experience he had at Herb Chambers was anything but! Our salesman Mike Harrison and the management staff went out of their way to ensure we were satisfied and our needs were met. I have, and will continue to recommend this dealership to friends and family who are in the hunt for a new vehicle. It was a pleasure to deal with them. More

I had mark aubuchon great guy. I have a 17 month old baby I asked them to have the car ready when I got there so I can look at it and they were the only dealer that listen to me. They gave me a great price f I asked them to have the car ready when I got there so I can look at it and they were the only dealer that listen to me. They gave me a great price for my new ford excape and a really good price for my old truck. The whole process was very easy. It was my first time buying from herb chambers and it won't be the last. I will go back there or any other herb chambers his ads are right no games!!!! Thank you mark aubuchon and the team there!!!! More

While making the plunge to purchase a newer vehicle, I found Herb Chambers Ford in Braintree online. Koudjo at Ford greeted me right away and really took the time to find out what I was looking for in a found Herb Chambers Ford in Braintree online. Koudjo at Ford greeted me right away and really took the time to find out what I was looking for in a vehicle. He introduced me to a 2010 Ford Fusion Sport and I am loving it! I highly recommend the team at Herb Chambers. They are a friendly, helpful group who genuinely want to see their customers happy with their new cars. More

I recently purchased a 2011 Ford Mustang from the dealership. I am pleased with the car itself. Koudjo took time to make sure I was satisfied with my purchase, and Sean in finance explained everyth dealership. I am pleased with the car itself. Koudjo took time to make sure I was satisfied with my purchase, and Sean in finance explained everything patiently. I feel confident that I got a good deal. More