Back

Herb Chambers Ford of Braintree

Braintree, MA

4.8
1,497 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
Contact Dealership

75 Granite St

Braintree, MA

02184

Directions

By Type

Showing 1,497 reviews

July 01, 2013

I would like to take this opportunity to tell you my experience at your Braintree facility. The two individuals who helped me were fantastic. I drove away in a brand new car. I am very happy with my c More

by whstallion52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine McNeil and Walter Geanacopoulos
Jul 01, 2013 -

Herb Chambers Ford of Braintree responded

I sincerely appreciate you taking the time to share your experience with Christine and Walter here at Herb Chambers Ford of Braintree. Everyone here, especially Christine and Walter, strive to provide our guests with exceptional customer service and quality vehicle care. I'm so pleased you've recognized their hard work and I know they’ll appreciate your kind words. We value your business and look forward to serving your automotive needs for many more years to come! Kind Regards, Scott Lewis General Manager Herb Chambers Ford of Braintree

June 26, 2013

my salesman koudjo was very friendly and he gave me space unlike a lot of other sales people he helped me along with chosing the right model and package he took a lot of time with me his knowledge of my truc More

by bryan9696
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
koudjo ala and tony torpes
Jun 26, 2013 -

Herb Chambers Ford of Braintree responded

Thank you, Bryan, for taking the time to share your experience here at Herb Chambers Ford of Braintree! I'm thrilled to hear how happy you are with your new Ford and with your experience with Koudjo and Tony. We aim to provide our guests with a terrific guest experience each and every time and Koudjo and Tony are truly a testament to that. I'll be sure to pass on your kind sentiments. We value your recommendation and look forward to serving all of your automotive needs for many more years to come! Sincerely, Scott Lewis General Manager Herb Chambers Ford of Braintree

June 25, 2013

I recently serviced my 2003 Ford Crown Victoria at Herb Chambers Ford In Braintree. I was completely satisfied with the service provided by Dave Brownell. I had a check engine light on that my local servi More

by jimmiscioscia
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Brownell, David Brownell
June 22, 2013

I went into Herb Chambers Ford with the hopes to lease a car. This was my first experience with a big purchase so I was nervous. My salesman Walter was very approachable and informative. This made me feel m More

by EVEMCQ611
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Alpert, Walter Geanacopolous
Jun 24, 2013 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to share your feedback. It's wonderful to hear from such a satisfied customer! We’re fortunate to have Sean and Walter on our team here at Herb Chambers Ford of Braintree. Walter and Sean continuously excel in providing our guests with top-notch customer service and I’m so pleased you’ve recognized their hard work. We appreciate your great recommendation and look forward to serving all of your automotive needs for many more years to come! Sincerely, Scott Lewis General Manager Herb Chambers Ford of Braintree

June 20, 2013

My wife's car had the check engine light come on. She brought her car into Herb Chambers Ford in Briantree and Dave Brownell took her right in. Within no time, he had a rental car for her and she was on More

by garv1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Brownell, David Brownell
Jun 24, 2013 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to share your feedback. It's wonderful to hear from such a satisfied customer! We're fortunate to have Dave on our team here at Herb Chambers Ford of Braintree. Dave continuously excels in providing our guests with top-notch customer service and I'm so pleased you've recognized his hard work. We appreciate your great recommendation and look forward to serving all of your automotive needs for many more years to come! Sincerely, Scott Lewis General Manager Herb Chambers Ford of Braintree

June 20, 2013

Every time I come here to get my oil changed, it is ALWAYS a pleasant experience unlike other repair shops. If you want to go somewhere trustworthy, this is the dealership you've been looking for. Ask More

by tcapizzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Brownell, David Brownell
Jun 24, 2013 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to provide such great feedback! I'm so pleased to hear you found Dave and our Service Team to be so friendly, trustworthy and helpful. We strive to provide that same level of service to all of our guests. We value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Scott Lewis General Manager Herb Chambers Ford of Braintree

June 19, 2013

Even though I don't drive a Ford, I bring my vehicle to Dave at Herb Chambers because of the price, efficiency , & customer service of his department. Keep up the good work ! More

by Suzy1234567
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Brownell, David Brownell
Jun 24, 2013 -

Herb Chambers Ford of Braintree responded

Thank you, Suzy, for sharing your recent experience with Dave here at Herb Chambers Ford of Braintree. I’m glad that we were able to assist with servicing your vehicle and that we delivered on our promise of a first class experience throughout. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Kind Regards, Scott Lewis General Manager Herb Chambers Ford of Braintree

May 20, 2013

I had a great experience at Herb Chambers Ford, Braintree. I dealt with some of the most friendly and professional people I have ever dealt with at a car dealership. I was not the easiest custome More

by Edaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John (salesman), Miguel (Sales Manager), Sean (Finance Manager), Guillaume (Sales Manager), Guillaume Jean
May 22, 2013 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to share this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am thrilled to hear about your positive experience with John, Miguel, Sean and Guillaume and that you found the perfect Ford to meet your needs. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Scott Lewis General Manager Herb Chambers Ford of Braintree

April 24, 2013

Every single interaction with Herb Chambers ford was totally exasperating. They were dishonest at every step of the way. THey continually made promises ("the car will be ready by 2pm tomorrow") they t More

by coach_noah
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Brandon (dont know last name)
February 18, 2013

i was very please with service. brandon williams was very courteous i would highly recommenend herb chambers.the was very polite and committed to make me happy More

by lynn69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : brandon williams
...
128
...