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Herb Chambers Ford of Braintree

Braintree, MA

4.7
1,550 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,550 reviews

May 30, 2015

Herb Chambers Operation , Staff and Florin Burghiu Personalized Services were superb especially that of our salesman Mr Florin Burghiu.Services were far beyond expectations. When I'm ready to replace a More

by Larry1868
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Peter Hurn, Miguel Silva, Florin Burghiu
Jun 01, 2015 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to leave this positive feedback for us. I'm thrilled to know that your experience with our team went so well. We strive to provide this level of service to each and every customer, whether for sales or for service. I've shared your kind words with my entire team here. Thank you for your business, and we look forward to being able to assist you again in the future! Scott Lewis, General Manager

May 19, 2015

Jason Capone is an Awesome Sales Consultant! Just bought a 2015 Edge in silver ingot and am loving it! My sales consultant, Jason Capone, could not have been more knowledgeable, helpful or patie More

by Marie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Capone, Guillaume Jean
May 19, 2015 -

Herb Chambers Ford of Braintree responded

I sincerely appreciate your awesome five-star review! Everyone here at Herb Chambers Ford of Braintree strives to provide an attentive and enjoyable environment, making the new car purchase experience enjoyable. I am so pleased your experience exceeded your expectations. Thank you for your wonderful recommendation and we look forward to seeing you again. Sincerely, Scott Lewis, General Manager

May 15, 2015

Got everything I wanted and more. Updating my last review* Never again will I do business here again. The first time I came here it was alright. It took hours sitting and waiting but More

by Ms.Giselle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Florin Burghiu
May 18, 2015 -

Herb Chambers Ford of Braintree responded

Thank you, Ms. Giselle, for taking the time to recognize Florin. I'm so sorry to read that our team wasn't more welcoming. That is truly disappointing to read and will be addressed with our team. We truly value your business and appreciate your recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come. Sincerely, Scott Lewis, General Manager

May 12, 2015

Ask for Flo! Flo was extremely knowledgeable about the Ford Edge and it was apparent he had been well educated on all of the features. He was confident in all of More

by chases142
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Florin Burghiu
May 13, 2015 -

Herb Chambers Ford of Braintree responded

Congratulations on your new Ford Edge! I'm thrilled to hear how happy you are. A terrific guest experience is what we aim for each and every time and Florin is truly a testament to that. I'll be sure to pass on your kind sentiments. Thank you for purchasing your Edge from us and for being a very valued customer! Sincerely, Scott Lewis, General Manager

May 10, 2015

Florin Burghiu Yesterday, May 9th, I went to this dealership with my sister who was looking for a good preowned vehicle because the one she had wasn't going to make More

by saraepilon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Florin Burghiu
May 11, 2015 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to share your experience and let us know how we're doing! We strive to provide our guests with the best customer service which means everyone here focuses on being professional, knowledgeable and customer oriented. I'm thrilled to hear that Florin was able to accommodate you and help you find the right vehicle to suit your needs. Thank you again and we look forward to serving your automotive needs for many more years to come. Sincerely, Scott Lewis, General Manager

May 04, 2015

Good person to do business with. I found my recent experience with Herb Chambers Ford to be outstanding. The Salesman who assisted me, Florin Burghiu was pleasent, knowledgable and de More

by RichieZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Florin Burghiu
May 05, 2015 -

Herb Chambers Ford of Braintree responded

Thank you, Richie! We really appreciate you taking the time to leave feedback for Florin! A quality car-buying experience is one of our top priorities, and we do everything we can to support our guests. I'm so happy Florin was able to provide you with exactly that. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, Scott Lewis, General Manager

April 30, 2015

"A no pressure,professional & cooperative experience." This was my second visit to Herb Chambers Ford in Braintree. The first visit was to purchase a new Ford escape for my wife, which was a positive More

by walterT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
james lewis, Miguel Silva, Florin Burghiu
May 01, 2015 -

Herb Chambers Ford of Braintree responded

Thank you, Walter, for sharing your review and congratulations on your purchase! I'm so pleased to learn that Florin and Miguel made your 2nd visit easy and enjoyable. They are wonderful assets to our team and they will be grateful to read your kind comments. Thank you again and we look forward to the opportunity to serve your automotive needs again in the future. Best, Scott Lewis, General Manager

April 29, 2015

Non Pushy Salesman Florin is very pleasant and non pushy. I like that style. Don't like feeling pressured into buying something. He was very understanding of my time More

by Webber
Recommend Dealer
Yes
Employees Worked With
Florin Burghiu
Apr 29, 2015 -

Herb Chambers Ford of Braintree responded

I sincerely appreciate the time it took for you write this review about Florin! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Scott Lewis, General Manager

April 22, 2015

freindly and patience he was quite understanding and very patient with me and especially with my father took the time to go over all the information with us a very good ex More

by jaydim25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Florin Burghiu
Apr 22, 2015 -

Herb Chambers Ford of Braintree responded

Thank you for posting such an awesome positive review! A terrific guest experience is what we aim for each and every time and Florin is truly a testament to that. I'll be sure to pass on your kind sentiments. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Scott Lewis, General Manager

April 08, 2015

A regret free purchase I came into the weekend not knowing what I wanted but knew I needed a car. Florin was very pleasant, informative and not too pushy. He worked with me More

by superglex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Florin Burghiu
Apr 08, 2015 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to share your experience with Florin. It’s a pleasure to hear that he was so helpful to you and that we provided you with an overall great experience. We strive to keep our guests satisfied and I'm very happy to hear that this was achieved with you. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Scott Lewis, General Manager

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