Herb Chambers Ford of Braintree

I've been having trouble with my 2010 Escape. I took the car into the dealership around 4pm and once I told the service writer, Matt Dow-Allan, about the car he knew exactly what the issue was. I have t the car into the dealership around 4pm and once I told the service writer, Matt Dow-Allan, about the car he knew exactly what the issue was. I have the extended warranty through Ford and Matt got me a rental and the car was ready for me the next day. What a great dealership and I would recommend it to anyone. More

I wanted to let you know what a gem of an employee you have in Crystal Whitley. She is always so friendly and helpful when I come into the dealership. I noticed when I first purchased my car what an upb have in Crystal Whitley. She is always so friendly and helpful when I come into the dealership. I noticed when I first purchased my car what an upbeat and friendly person she was, which sets a great tone for a new customer. She has proven that my first experience was a good predictor of the future dealings with Herb Chambers. I can count on a friendly greeting and answers to my questions whenever I visit for service, if she doesnt know an answer she will seek one out. She seems to have a great relationship with other staff which helps provide quick responses. Keep up the good work!! More

I took my Dodge Charger here for a oil change and sticker and the service was excellent. Matt took care of me right away and was very helpful with explaining the process. I felt very well taken care of and w and the service was excellent. Matt took care of me right away and was very helpful with explaining the process. I felt very well taken care of and will definitely use them again! More

I brought my mothers car into the service department this week because she had a low tire light on. One of the service advisors asked Matt to have some one check out my tires. He jumped right into the car week because she had a low tire light on. One of the service advisors asked Matt to have some one check out my tires. He jumped right into the car and brought it to one of the mechanics and waited with the car while he checked the pressure in all my tires. Matt then brought the car out front for me and explained to me that with the drop of temperature from the night before had caused the low tire light to come on. He assured me that all four tires had lost just a little bit of pressure in each one and they had set them to the correct pressures and turned off the light. When I asked how much I owed him he said "nothing its all set." Everyone was very helpful there. More

I bought a Lexus RX 350 a few years ago from Herb Chambers Lexus. One thing I’ve gathered from the Herb Chambers brand, is that they provide not just quality but CARE. I needed to purchase a 7 pass Chambers Lexus. One thing I’ve gathered from the Herb Chambers brand, is that they provide not just quality but CARE. I needed to purchase a 7 passenger vehicle for the family, so I ventured into the Braintree Herb I bought a Lexus RX 350 a few years ago from Herb Chambers Lexus. One thing I’ve gathered from the Herb Chambers brand, is that they provide not just quality but CARE. I needed to purchase a 7 passenger vehicle for the family, so I ventured into the Braintree Herb Chambers Ford Dealership. By the way, I was totally unsure about doing business with the dealership or buying an American car. However, because I received such excellent care from the Lexus dealership, I was simply curious. A friend of mine convinced me that I should look at the Ford Flex so I did. My sales person is Koudjo Ala. Throughout the whole process Koudjo was Awesome. His wealth of knowledge, pool of honesty and depth of kindness made all the difference. The family fell in love with the Ford flex because of its uniqueness, wonderful features and it is roomy, which made it fantastic. My Flex had to be brought down from Maine so I can purchase it. To make this, experience even more perfect, the general manager Scott Lewis stepped in; lowered the price of the 100,000 mile warranty, complemented the flex with Thule cargo bay and roof racks, and gave me extra protection with the venture shield at no additional charge. I felt as if this experience was a page torn out of the Herb Chambers Lexus. I truly couldn't have asked for a better buying experience. Roy, Weymouth Ma More

Having now bought 4 cars from Herb Chambers Ford of Braintree in the last year, I can't say enough about how wonderful this dealership is. From the moment I walked in they were polite, respectful, and Braintree in the last year, I can't say enough about how wonderful this dealership is. From the moment I walked in they were polite, respectful, and professional. Not only that but they were more interested in what I wanted out of a car than in just selling me a car to get it off of their lot. I liked Herb Chambers Ford of Braintree I recommended it to a good friend of mine, and my dad. All three of us had incredibly pleasant experiences, and would go back in an instant. In fact, I have a Ford dealership down the street from me but I drive 40 minutes to this dealership for all of my service needs because of how much I love the experience. If you're looking for a personal experience that feels like shopping for a car with a friend, Herb Chambers Ford of Braintree is the place to go. And, if you want to GUARANTEE that you'll be treated well, and have a great experience, ask for Mike Harrison. He's helped me with all 4 cars and I wouldn't have it any other way. He's the best of the best. More

I gave Herb Chambers Ford of Braintree Service Center very high ratings because of Michael Keeley. He's always very pleasant and easy to deal with. He’s honest about what needs to be done/serviced, I n very high ratings because of Michael Keeley. He's always very pleasant and easy to deal with. He’s honest about what needs to be done/serviced, I never feel like I’m being ripped off with unnecessary fixes (otherwise I’d have never gone back). He’s very knowledgeable, always able to answer my questions. He’s responsive and organized, calls me as soon as the work is done which affords me flexibility to get my car when it’s convenient for me….and he’s always able to quickly get me a ride to/from work [which is the ultimate in convenience] so I don’t miss a beat. I highly recommend. More

Brandon williams assisted me in leasing my new focus and he was such a pleasure to deal with.He kept informed during the process and followed through with everything he promised. He also followed up to make he was such a pleasure to deal with.He kept informed during the process and followed through with everything he promised. He also followed up to make sure everything was ok.I always appreciate a follow up call.the sales manager and finance manager was also great.i would highly recommend Herb Chambers in braintree and Brandon Williams to everyone More

A couple of months ago and I leased a new car for myslef. I had such a good experience here last time that I insisted to my husband we come back here to get him a car. Our salesman, was very helpful in findi I had such a good experience here last time that I insisted to my husband we come back here to get him a car. Our salesman, was very helpful in finding what we were looking for. I reccomend Herb Chambers to anyone I hear looking to get a new car, and I will tell them to ask for Chase! We love our new edge he helped us find. More