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Herb Chambers Ford of Braintree

Braintree, MA

4.8
1,497 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,497 reviews

March 02, 2014

I was looking for a Chrysler 300 Limited and found one at the Herb Chambers Ford in Braintree. These people were very professional and the hospitality was wonderful. Julianna Vargas-Lopez was my Sales perso More

by jjammz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Julianna Vargas-Lopez, Tony in Finance, Miguel Silva
Mar 03, 2014 -

Herb Chambers Ford of Braintree responded

James, What an outstanding review to read! It is great to know that Eric and Miguel were able to provide you with a hassle-free and welcoming shopping experience. Here at Herb Chambers Ford of Braintree, our primary concern is delivering flawless customer service. I’m happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Best, Scott Lewis General Manager Herb Chambers Ford of Braintree

March 01, 2014

I knew exactly what I wanted and Brandon was very helpful completing my purchase. Greg was also friendly and informative as it related to completing the financial aspect of my experience. When I came back More

by fmferrarajr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Greg Dudevoir
Mar 04, 2014 -

Herb Chambers Ford of Braintree responded

Fran, Your kind words and fantastic recommendation are greatly appreciated! I'm so pleased to hear that Brandon and Greg were able to provide you with a professional and enjoyable experience. I will be sure to share your kind words with them as I know they'll appreciate it. Thank you for your patronage and we look forward to serving your automotive needs for many more years to come. Sincerely, Scott Lewis General Manager Herb Chambers Ford of Braintree

February 17, 2014

My husband and I were not looking forward to buying a new car as this has never been a good time. We were used to price haggling and pushy sales people. The experience he had at Herb Chambers was anything More

by jquigs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 17, 2014 -

Herb Chambers Ford of Braintree responded

Thank you for posting such an awesome positive review. I sincerely appreciate you taking the time to share your experience with Michael. A terrific guest experience is what we aim for each and every time and Michael is truly a testament to that. I'll be sure to pass on your kind sentiments as I know they will appreciate your recommendation. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Best, Scott Lewis General Manager Herb Chambers Ford of Braintree

February 14, 2014

I had mark aubuchon great guy. I have a 17 month old baby I asked them to have the car ready when I got there so I can look at it and they were the only dealer that listen to me. They gave me a great price f More

by Chefnick24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark aubuchon , Miguel Silva
Feb 14, 2014 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to share your experience with Miguel. I’m thrilled to hear you had such an enjoyable visit. We strive to provide our guests with the best customer experience and I’m so happy they were able to provide you with exactly that. We appreciate your recommendation and thank you for choosing the Herb Chambers Companies for your automotive needs! Sincerely, Scott Lewis General Manager Herb Chambers Ford of Braintree

January 30, 2014

While making the plunge to purchase a newer vehicle, I found Herb Chambers Ford in Braintree online. Koudjo at Ford greeted me right away and really took the time to find out what I was looking for in a More

by ProfEric
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 31, 2014 -

Herb Chambers Ford of Braintree responded

Thank you, Eric, for the great feedback and wonderful review. We sincerely appreciate when our guests take the time to share their experience with others and I know Koudjo will appreciate the great recommendation. We value your business and look forward to serving your automotive needs for many more years to come! Best, Scott Lewis General Manager Herb Chambers Ford of Braintree

January 28, 2014

I recently purchased a 2011 Ford Mustang from the dealership. I am pleased with the car itself. Koudjo took time to make sure I was satisfied with my purchase, and Sean in finance explained everyth More

by dkohnala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 29, 2014 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to share your experience with Koudjo and Sean here at Herb Chambers Ford of Braintree! I love hearing this kind of feedback about our Sales Team. A terrific guest experience is what we aim for each and every time and Koudjo is truly a testament to that. I'll be sure to pass on your kind sentiments. We truly value your business and look forward to serving all of your automotive needs for many more years to come! Best, Scott Lewis General Manager Herb Chambers Ford of Braintree

January 06, 2014

I cannot say enough wonderful things about the service and friendliness of both Michael Keeley and Bob Charboneau!!! I have been a customer for many years, and will continue to be for many more to come!! More

by Jcool
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Charboneau
January 03, 2014

I recently had an issue with my 2011 Ford Crown Victoria and brought my car in for service for the engine service light. I was treated exceptionally well and had the car back to me, all fixed up, within a More

by delivery1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews
Jan 03, 2014 -

Herb Chambers Ford of Braintree responded

I’m so pleased to hear how happy you are with your experience with Michael and Andy. We strive to provide all of our guests with the most professional and enjoyable experience and I’m so glad they were able to provide you with exactly that. I will be sure to pass along your kind words to Michael and Andy as I know it will make their day. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Scott Lewis General Manager Herb Chambers Ford of Braintree

December 19, 2013

I have been going to Herb Chambers Ford of Braintree for all the service I need on my Ford 150. I find the service advisor Michael Keeley very easy to work with. The knowledge of the problem with my vehicle More

by rljw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Whitley
December 16, 2013

I want to say Crystal Whitley is wonderful employee, she's so friendly and kind. She makes my day when ever I come to the shop with her cheerful attitude. If I need help she tries to help me in anywa More

by tmarshall02115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Whitley, Crystal Whitley
Dec 17, 2013 -

Herb Chambers Ford of Braintree responded

Thank you so much for this kind review! Our friendly and knowledgeable team work very hard to ensure our guests are completely satisfied with their experience at the dealership. I’m so pleased to hear Crystal was able to assist you and answer your questions. I’ll be sure to pass along your kind sentiments. Thank you again and we look forward to serving your automotive needs for many more years to come! Kind Regards, Scott Lewis General Manager Herb Chambers Ford of Braintree

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