Herb Chambers Ford of Braintree

Dealer Excellence This dealership's customer service is second to none. Sales Manager Scott Lewis is all about the experience, making certain that the customer receive This dealership's customer service is second to none. Sales Manager Scott Lewis is all about the experience, making certain that the customer receives the most updated information about the vehicle being purchased and is most helpful with the numerous steps necessary for purchase. He makes the whole process easy. Once I owned the car Florin Burghiu was extremely knowledgeable and helpful walking me through the set up and features of the vehicle. A pleasure to work with. Thank you to everyone involved in my leasing my new Ford Escape! More

Informative and Helpful Today I visited the Herb Chamber's Ford Dealership in Braintree and was helped by sales consultant Frankie Santiago. I went in just to test drive an E Today I visited the Herb Chamber's Ford Dealership in Braintree and was helped by sales consultant Frankie Santiago. I went in just to test drive an Edge and to get an estimate on numbers for future reference. Frankie was very helpful, informative, welcoming, and patient- I really appreciated his help! This was my first time looking at cars for myself and experiencing a dealership and I felt very comfortable and not pressured to make any decisions. More

Awesome experience and outstanding service! my company recently purchased two Ford Explorer's. My dad had Brandon as a sales associate and he was terrific. I had the pleasure of dealing with Nat my company recently purchased two Ford Explorer's. My dad had Brandon as a sales associate and he was terrific. I had the pleasure of dealing with Nate. My dad's experience was five stars. I have to say I had the most professional and friendly service from Nate. He is a true asset to the Braintree location. I would send anyone looking to purchase a vehicle to him and I look forward to working with him in the future. I also give Nate five stars. The entire staff was fantastic from start to finish. More

Well done A pleasure to do business here Florin was great to deal with Would go back for next vehicle Can't wait to drive my ford explorer A pleasure to do business here Florin was great to deal with Would go back for next vehicle Can't wait to drive my ford explorer More

The entire experience was exceptional My experience with the entire staff was really great I came to dealership just to see what options I had I walked out with my brand new Ford Escap My experience with the entire staff was really great I came to dealership just to see what options I had I walked out with my brand new Ford Escape Thank you More

Fantastic! Absolutely grateful that we were able to have Florin as our salesman! I've bought cars from 3 different Ford dealers in Massachusetts in the last 3 ye Absolutely grateful that we were able to have Florin as our salesman! I've bought cars from 3 different Ford dealers in Massachusetts in the last 3 years and the experience at Herb Chambers Ford of Braintree was above and beyond all else. Even though we purchased a <$5,000 USED vehicle we were treated with utmost respect, courtesy, and friendliness by everyone involved in the process. Absolutely ZERO pressure sales environment, Florin was without question the best salesman I have ever met. Because of him and the experience he provided I will recommend Herb Chambers Ford to EVERYONE! Thank you! More

Glad that Florin was our salesman!! We came to Herb Chambers on the last Sunday of September to look for a new Explorer (current 2005 was getting old)! I knew what I wanted, but the inve We came to Herb Chambers on the last Sunday of September to look for a new Explorer (current 2005 was getting old)! I knew what I wanted, but the inventory was low as I was particular about the color..... Florin approached us that day and was very diligent and patient while finding the one that I wanted! Not only is Florin accommodating, but very hard working, smart, NOT pushy, and positive! His attitude is one of helpfulness, and very polite! He was great at communication (it look a few weeks to find the one), he answered all my questions and made himself available at all times!! Even while busy, he would multitask!! Best experience at Herb C and with Florin Burghiu and bought a few from here recently and will do so again! Florin= A+ More

100% Satisfied - Amazing Service I should start by stating that I can be perceived as a 'difficult and demanding' customer. I have a busy work schedule and I need things to be easy, s I should start by stating that I can be perceived as a 'difficult and demanding' customer. I have a busy work schedule and I need things to be easy, smooth and ultimately I want what I want. Before I arrived, I had done my research and knew what I wanted: the Make, Model, Color and Options. Florin was extremely courteous, knowledgeable and within a few days got me what I wanted! He maintained open communication during the entire process and worked late into the night to make sure my Ford Explorer Sport 2016 was delivered to me on time! Florin is a salesperson but without the "stuff" that we as consumers don't like. I had an excellent experience and recommend that you go see him if you're searching for a Ford! - Hector C. More

Great Guy ! Great Deal ! Purchased a pre-owned vehicle approx. three weeks ago from Herb Chambers Ford in Braintree, MA. The salesperson we dealt with was Florin Burghiu. Th Purchased a pre-owned vehicle approx. three weeks ago from Herb Chambers Ford in Braintree, MA. The salesperson we dealt with was Florin Burghiu. This young man was a pleasure to deal with. He was totally professional, very personable, informative and helpful throughout the entire process. His explanation/demonstration of the car's options and special features was excellent. Florin is a Sales Consultant that represents the dealership well. We had a very good experience all around and recommend everyone highly. Kevin & Sue C. More

BEST TRUCK PURCHASE EVER!!! When I arrived to the dealership I was greeted by the best smiling face of a young lad, Florin Burghiu, who went out of his way to show me the truck I When I arrived to the dealership I was greeted by the best smiling face of a young lad, Florin Burghiu, who went out of his way to show me the truck I had inquired about online. I might also add the quick response I received prior to my arrival from Lisa Chamberlain with a price quote that definitely got my attention and who also helped to set up my meeting with Florin, was so perfect. We went to drive the truck...it was great and I put a deposit on it right then and there. My office did the rest of the work and now I am the very happy owner of yet another Ford product. I should mention that in my family, one of the kids has an F350 crew cab diesel my wife has an Edge, I also had and 1995 F250 and traded it in for a 2010 Escape. Just a quick story on that....legally I managed to get 105,000 miles out of the tires that came with the car...yes I am a great driver! I also own a 1949 2N, but nobody at the dealership knows what that is...I don't expect them to...they do not sell them, but it is fun for me to tell them that I own one. I just came back the other day to pick up the bed liner we had talked about installing and I had the great pleasure of helping out with installation...I got to watch as Bob down in the service department did a perfect job of putting it in. Thank you Lisa for making a special effort to find me in the lot...thank you Flo for letting me be part of the team...thank you Bob for your great attention to detail and thank you Herb for putting together the GREAT TEAM. With Best Personal Regards Ted Augustine More