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Herb Chambers Ford of Braintree

Braintree, MA

4.8
1,497 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,497 reviews

November 11, 2014

Awesome Work This dealership has an awesome service department. Daniel Abate we very nice and since I droped off my vehicle I was treated with respect. He listened More

by Rob shafton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Abate
Nov 11, 2014 -

Herb Chambers Ford of Braintree responded

Thank you, Rob! It is our goal to offer top notch customer service to all of our guests. I'm so pleased Daniel was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Scott Lewis, General Manager

November 11, 2014

Best buying experience ever Cannot say enough about the courtesy and professionalism of my Salesman Kevin Sanderson and his Manager Miguel. I have been buying cars for for ov More

by Martin Callaghan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Sanderson, Miguel Silva
Nov 11, 2014 -

Herb Chambers Ford of Braintree responded

Thank you, Martin! I'm so happy to read we were able to provide you with the best car buying experience! We strive to provide our guests with the best customer service and I'm so pleased you've recognized our teams hard work. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come. Sincerely, Scott Lewis, General Manager

November 10, 2014

Bought my "leased car" at the end of my lease. Just want to let everyone know if you need a "go-to" person at Herb Chambers in Braintree please consider getting in touch with Lisa Chamberlain there More

by Gracebmcm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 10, 2014 -

Herb Chambers Ford of Braintree responded

Thank you, Grace, for taking the time to write this review. I'm so happy to read that your car-buying experience with Lisa was such a positive one! One of our primary goals is to give each guest a positive and professional experience, it sounds like Lisa did just that! We appreciate your business and look forward to seeing you again. Best, Scott Lewis, General Manager

November 05, 2014

Wonderful experience I went to Herb Chambers Ford in Braintree and had a wonderful experience. Jason Capone sold me my 2011 Ford Fusion and he was really great! Very infor More

by l3k23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Capone
Nov 06, 2014 -

Herb Chambers Ford of Braintree responded

I sincerely appreciate you posting such kind words regarding your experience with Jason. We strive to provide our guests with a professional and enjoyable experience, and it is always a delight to read that one of our team members is exceeding our customers' expectations. Thank you and we look forward to serving your automotive needs again in the future! Best, Scott Lewis, General Manager

October 26, 2014

Excellent Service Nathaniel Gamble took the lead in my experience purchasing a used vehicle this past weekend. I found the Mazda 3 online and was able to get in to view More

by allie.bunch.3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathaniel Gamble
Oct 27, 2014 -

Herb Chambers Ford of Braintree responded

Thank you, Allie! It is our goal to offer top notch customer service to all of our guests. I'm so pleased Nathaniel was able to do exactly that. I do apologize for your long wait time before meeting with our Finance Department. We know your time is valuable. Thank you again and we look forward to working with you again in the future! Best, Scott Lewis, General Manager

October 25, 2014

Worse Customer Service ever! Swindlers I feel I was completely misled by more than one person on more than one occasion during my purchase process and when I looked to the leadership (GM) f More

by peterlydon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Shawn Cotton , Guillaume Jean
October 23, 2014

buying a used car went looking for a vehicle with a 3 rd back seat but did not want to spend too much found it with the help of Kevin Sanderson. 2nd stop in looking More

by michele kilmain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Sanderson, Miguel Silva
Oct 23, 2014 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to write this review. I'm so happy to read that your car-buying experience with Kevin was such a positive one! One of our primary goals is to give each guest a positive and professional experience, it sounds like Kevin did just that! We appreciate your business and look forward to seeing you again. Best, Scott Lewis, General Manager

October 23, 2014

A experience I never thought possible!!! Last week was a time to remember! While searching for a car on the good ole internet I came across a Ford Explorer at Herb Chambers in Braintree. I More

by johnjohn22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Sanderson
Oct 24, 2014 -

Herb Chambers Ford of Braintree responded

Thank you, John, for taking time out of your day to write this review. We appreciate the kind words and we are excited to have you as part of the Herb Chambers Ford family! Kevin and Danielle are amazing members of the team and I'm so happy to hear that they took such good care of you. Please let us know if there is anything else we can help with. Best, Scott Lewis, General Manager

October 20, 2014

When's a salesman not a salesman...when it's Kevin Sanderson Kevin Sanderson was the Sales and Leasing Consultant that expertly assisted us in selecting and purchasing our Ford Explorer. Kevin asked the question More

by Wolvercote52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Sanderson
Oct 21, 2014 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to write this review. I'm so happy to read that your car-buying experience with Kevin was such a positive one! One of our primary goals is to give each guest a positive and professional experience, it sounds like Kevin did just that! We appreciate your business and look forward to seeing you again. Best, Scott Lewis, General Manager

October 18, 2014

Vehicle not ready when arrived. Salesman Mark great. Not ready after 1.5 hour drive when arrived. Service before pickup not complete. Hub assembly on front wheel needs replacement. Sold to me with n More

by Poopcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Mark
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