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Herb Chambers Ford of Braintree

Braintree, MA

4.8
1,498 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,498 reviews

March 21, 2016

Smart, courteous, and thorough! Florin was a pleasure to deal with at Herb Chambers Ford. His product knowledge was only exceeded by his courtesy. He was able to locate the vehicle More

by willh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lena Nunziato, Florin Burghiu
Mar 21, 2016 -

Herb Chambers Ford of Braintree responded

Thank you for providing us with this great feedback! Lena and Florin are devoted to the success of our guests’ experiences and we are so proud to have them on our team. We appreciate all of your kind words and thank you for choosing us for your automotive needs. Best, Scott Lewis, General Manager

March 16, 2016

Super salesman, Bill Owen, should have a billboard! OK, my husband and I went to the Braintree dealership looking for a vehicle for myself. We spoke with Bill Owen, Salesman, who made us feel so comfor More

by Jeanette Ricci-Begin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Owen and Manager on duty Saturday (forgot name).
Mar 17, 2016 -

Herb Chambers Ford of Braintree responded

Thank you, Jeany and Arthur, so much for your feedback on your recent experience with Bill. We take pride in providing exceptional customer service and I'm so happy our team was able to do exactly that. Thank you for your comments and enjoy your new vehicle! Best, Scott Lewis, General Manager

March 10, 2016

Dealer Excellence This dealership's customer service is second to none. Sales Manager Scott Lewis is all about the experience, making certain that the customer receive More

by Shelley46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Florin Burghiu
Mar 11, 2016 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to share this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am thrilled to hear about your positive experience and that you found the perfect Ford to meet your needs. We value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Scott Lewis, General Manager

January 21, 2016

Informative and Helpful Today I visited the Herb Chamber's Ford Dealership in Braintree and was helped by sales consultant Frankie Santiago. I went in just to test drive an E More

by Elena K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie Santiago
Jan 21, 2016 -

Herb Chambers Ford of Braintree responded

Thank you, Elena, for taking the time to share your experience with Frankie. We strive to provide our guests with exceptional customer service and I’m so pleased you’ve recognized Frankie's hard work. We appreciate your feedback and we look forward to the opportunity to serve your automotive needs in the future. Best, Scott Lewis, General Manager

January 12, 2016

Awesome experience and outstanding service! my company recently purchased two Ford Explorer's. My dad had Brandon as a sales associate and he was terrific. I had the pleasure of dealing with Nat More

by Coolservice
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2016 -

Herb Chambers Ford of Braintree responded

Thank you! It is a pleasure to read about your buying experience with us. Our top priority is delivering flawless customer service. It's so nice to know that Nate and Brandon were able to provide you and your dad with such a memorable and pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Scott Lewis, General Manager

January 04, 2016

Well done A pleasure to do business here Florin was great to deal with Would go back for next vehicle Can't wait to drive my ford explorer More

by Mike
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Florin Burghiu
Jan 04, 2016 -

Herb Chambers Ford of Braintree responded

Thank you, Mike, for taking the time to share your experience with Florin. I’m thrilled to hear how happy you are. On behalf of our entire team here in Braintree, we thank you for your business and look forward to serving your automotive needs for many more years to come. Happy New Year! Scott Lewis, General Manager

December 30, 2015

The entire experience was exceptional My experience with the entire staff was really great I came to dealership just to see what options I had I walked out with my brand new Ford Escap More

by Mary614
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Arsenault
Dec 30, 2015 -

Herb Chambers Ford of Braintree responded

Thank you, Mary, for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating. I’m so pleased to know that Jason proudly represented this dealership and provided you with such great service. Thank you again and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Scott Lewis, General Manager

December 17, 2015

Fantastic! Absolutely grateful that we were able to have Florin as our salesman! I've bought cars from 3 different Ford dealers in Massachusetts in the last 3 ye More

by macnerd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Florin Burghiu
Dec 18, 2015 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to share this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am thrilled to hear about your positive experience with Florin. We value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Scott Lewis, General Manager

November 05, 2015

Glad that Florin was our salesman!! We came to Herb Chambers on the last Sunday of September to look for a new Explorer (current 2005 was getting old)! I knew what I wanted, but the inve More

by Claire41
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Miguel Silva, Florin Burghiu
Nov 09, 2015 -

Herb Chambers Ford of Braintree responded

Thank you, Claire! We really appreciate you taking the time to leave feedback for our dealership. A quality car-buying experience is one of our top priorities, and we do everything we can to support our guests. Florin and Miguel are truly a testament to that. We thank you for your business and look forward to serving your automotive needs for many more years to come! Best, Scott Lewis, General Manager

November 04, 2015

100% Satisfied - Amazing Service I should start by stating that I can be perceived as a 'difficult and demanding' customer. I have a busy work schedule and I need things to be easy, s More

by hcamacho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Florin Burghiu
Nov 05, 2015 -

Herb Chambers Ford of Braintree responded

Thank you! It is a pleasure to read about your buying experience with Florin. Our top priority is delivering flawless customer service. It's so nice to know that Florin was able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Scott Lewis, General Manager

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