Herb Chambers Ford of Braintree

Awesome! I had the pleasure of working with Chris during my entire car buying process. He was amazing and made my first car buying experience so much easier. H I had the pleasure of working with Chris during my entire car buying process. He was amazing and made my first car buying experience so much easier. He is extremely professional and makes you feel right at home! I definitley recommend Chris to anyone who is looking to buy a car at Herb Chambers. Thanks Chris!! Ps- the ice cream case at the dealership is definitely a plus! More

New Lariat Supercrew Picked up my new 2016 lariat Supercrew today from Herb Chambers Ford. Thoroughly satisfied as to how I was treated by the salesman Brandon Williams, a Picked up my new 2016 lariat Supercrew today from Herb Chambers Ford. Thoroughly satisfied as to how I was treated by the salesman Brandon Williams, and sales manager Miguel. Like other people, I hate to car shop. My experience with Brandon, and this dealership changed all that. Very sincere, caring individuals, no pressure to purchase anything. I inquired about a vehicle. they located the exact color, and options that I wanted. Gave me what I felt was fair for my trade, and we finalized the deal. Brandon was very knowledgeable, and professional., They are most fortunate to have him in their employ. Features were all explained to me upon delivery, and Brandon answered all my questions. He is a true professional. I will continue to recommend Brandon, and this dealership to my family, friends, and co-workers. More

stress-free buying experience This past week I purchased a ford fusion from Herb Chambers dealership in Braintree. I cannot express enough gratitude to your sales rep, Omar Ananbe This past week I purchased a ford fusion from Herb Chambers dealership in Braintree. I cannot express enough gratitude to your sales rep, Omar Ananbeh, for making the whole car buying experienece a pleasure. i had some reservations about buying another Ford product after the situation i encountered with my previous vehicle, 2007 ford 500. A few weeks ago my transmission went. I purchased the 2007 ford 500 in 2009 with 7000 miles on it. After 7 years, with 58,178 miles the cvt transmission died. It would cost upwards of $6000 to repair with a new ford factory transmission. I contacted ford motor company directly about the problem. Under the 5yr 60,000 mile warranty, i was not covered. ford refused to do anything in standing behind there product. I figured the only way to get anything in trade for the 500 was to go to a ford dealership. After all is said and done I am glad i chose to go herb chambers ford in Braintree. I was looking to purchase a vehicle similar to the 500(but without the lemon transmission), which is the full size taurus. Unfortunately the price tag on the taurus was a bit out of my price range. Omar was personable and very easy to talk to. I was very pleased that he did not try to pressure me into purchasing the more expensive taurus. I commend him on his knowledge of the ford product line and in finding me a suitable substitute in the ford fusion. Thanks for getting me a fair trade for the ford 500. I again want to thank Omar for making this a hassle-free experience, and for making himself readily available for any and all questions i had. He went so far as to volunteer to come in on his day off in order to expedite the final transaction of the sale. His professionalism and customer service skills were exceptional. Thanks again, i know i am going to enjoy my new fusion for many years to come and i know i have someone i can turn to if i encounter any problems with my ford purchase. sincerely JOHN C. More

EXCELLENT SALES TEAM I worked with Frankie Santiago (sales) in leasing a Ford Escape SE, he was very helpful, friendly, not-too-aggressive, and straightforward, all aroun I worked with Frankie Santiago (sales) in leasing a Ford Escape SE, he was very helpful, friendly, not-too-aggressive, and straightforward, all around good guy. The pricing negotiation experience was fair and they gave me the best price of 5 dealerships. They did not waste my time (like many dealerships do.) I would recommend doing business with Frankie if you are looking to buy or lease a new car. In the finance department I worked with was Kevin Norton, and he was excellent as well. Explained everything and was very nice. I will definitely go back they are both 5 star guys! More

Florin Burghiu We recently purchased a 2016 Ford F150, Platinum truck. Florin Burghiu was very informative and helpful through the entire transaction. He is defin We recently purchased a 2016 Ford F150, Platinum truck. Florin Burghiu was very informative and helpful through the entire transaction. He is definitely a great asset to Herb Chambers Ford of Braintree. He paid close attention to my needs and any questions I had, and answered them in a prompt, friendly, yet business-like manner. Upon delivery of our vehicle, he was very thorough in explaining and demonstrating all the features of this new vehicle. To sum it up, Excellent Job Florin! More

Best Car Buying Experience Ever We recently purchased an Explorer from Herb Chambers Ford Braintree and were lucky enough to have had Florin as our sales rep. He made our visit to th We recently purchased an Explorer from Herb Chambers Ford Braintree and were lucky enough to have had Florin as our sales rep. He made our visit to the showroom "the best car buying experience ever" with his politeness, knowledge of product and funny sense of humor. I can't imagine going anywhere else next time we need to purchase a car. A shoutout to Scott, the general manager, who was great and helped us with an issue on our Ford Edge. More

5 Stars all around! From beginning to end they made what could be a very stressful Process as smooth as possible. Florin was very transparent, so knowledgable about his p From beginning to end they made what could be a very stressful Process as smooth as possible. Florin was very transparent, so knowledgable about his product, and very professional. I was not even planning to buy that day - He made this so easy and a great car buying experience. He takes tremendous pride in his work and is a great asset to Herb Chambers Ford. More

My experience here at Herb Chambers was the best ever! Sheila, my sales person was the best. She knew the product very well. Her costumer service skills is ten stars. My finance manger was also ten stars. Sheila, my sales person was the best. She knew the product very well. Her costumer service skills is ten stars. My finance manger was also ten stars. I would advise this dealership to any of my family and friends. Excellent experience over all. More