Herb Chambers Ford of Braintree
Braintree, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,498 reviews
Employee dealt with purchasing a new car From the time we arrived and met Omar Ananbeh, Sales Consultant, our experience of car searching was over. He listened to our wants and needs. Al From the time we arrived and met Omar Ananbeh, Sales Consultant, our experience of car searching was over. He listened to our wants and needs. Also, provided us the time to think and process if we wanted a sedan or SUV. After visiting other dealerships we knew Omar was the person we wanted to deal with. We purchased a new 2016 Escape. He is very knowledgeable and attentive to his customer from start to finish. Mr Omar Ananbeh is an asset to your Company and my husband and I will highly recommend him and your dealership to family and friends. More
Outstanding Customer Service! After getting the 'run-around' from Ford corporate on a serious problem with a brand new vehicle, Scott Lewis, the dealership GM, followed-up immediat After getting the 'run-around' from Ford corporate on a serious problem with a brand new vehicle, Scott Lewis, the dealership GM, followed-up immediately and consistently throughout to make things right. Second vehicle I have purchased here. Definitely going back for my next purchase! More
Fantastic Experience Dina met me with a smile when I arrived at the dealership . I found her great to deal with and very knowledgeable of all the latest technology. This w Dina met me with a smile when I arrived at the dealership . I found her great to deal with and very knowledgeable of all the latest technology. This was one of the greatest buying experiences I have had. There is no doubt I will recommend her to family and friends. More
Shady sales tactics; disappointing overall Really terrible experience from start to finish. Poor communication. Disinterested sales. Ultimately complete dishonesty and disturbing sales tacti Really terrible experience from start to finish. Poor communication. Disinterested sales. Ultimately complete dishonesty and disturbing sales tactics. Deposit placed on a located car. Strung along. Excuses. When pushed, ultimately told car no longer available. Waste of my time and effort. Had a previous positive Herb Chambers purchase (Boston) and this was a whole another experience. More
Terrific Experience Dina was terrific in her presentation and her abilities to get the job done for us. She was friendly and optimistic; dealt with the finance people and Dina was terrific in her presentation and her abilities to get the job done for us. She was friendly and optimistic; dealt with the finance people and delivered the good news to my wife and I. When we picked up the vehicle she was there switching plates, dealt with insurance company. Overall Dina went beyond for us and got the job done! More
My Ford Edge I had a very pleasant sales person.Dina Saoud took really good care of me and found me a vehicle of my preference in my price range with the options t I had a very pleasant sales person.Dina Saoud took really good care of me and found me a vehicle of my preference in my price range with the options that I wanted. This is the second time I bought a vehicle from the Braintree dealership. Twelve years ago I bought a Ford Freestar and was very comfortable with it. I would'nt hesitate to go back,thanks Dina. More
Great Experience Me and my fathers experience at the dealership with Ben was very good. He took good care of us and was very nice to us throughout the whole process. Me and my fathers experience at the dealership with Ben was very good. He took good care of us and was very nice to us throughout the whole process. More
Thank You I would like to thank Herb Chambers Ford in Braintree, especially Juliana Vargas for helping me choose my first Ford. My experience was easy and plea I would like to thank Herb Chambers Ford in Braintree, especially Juliana Vargas for helping me choose my first Ford. My experience was easy and pleasurable. Juliana even delivered the car to my home, 60+ miles away. More
Great first time buyer experience I purchased my first car from a dealership this past weekend, a 2013 Ford Escape. I worked with Chris Doucette from the outset. Chris is less a salesp I purchased my first car from a dealership this past weekend, a 2013 Ford Escape. I worked with Chris Doucette from the outset. Chris is less a salesperson and more consultative in his approach. Friendly, conversational and knowledgable Chris and his team were able to find the right car from me as well as competitive financing on par with what I had been pre-qualified with. The dealership is very clean and comfortable with snacks, water, and coffee readily available. More
Exceptional Car Buying Experience! My family and I had the pleasure to work with Chris Doucette and Kevin Norton in purchasing our new 2016 Ford Explorer. Chris is very informative My family and I had the pleasure to work with Chris Doucette and Kevin Norton in purchasing our new 2016 Ford Explorer. Chris is very informative, knowledgeable, patient, and went above and beyond in making our experience in purchasing our new SUV as easy as possible. I especially liked the fact that he wanted to go the extra mile (no pun intended) with our purchase of our new Explorer. To say the least, we would highly recommend Chris to anybody who is looking for a quality vehicle, brand new or certified pre-owned. He knows how to work with his customers with exceptional service and attention to detail and he's a huge driving force with why we elected to make our purchase at Herb Chambers. Kevin is very pleasant to work with as well from the finance department. He made sure that we understood the services and packages that came with the Explorer. With this being my true first car purchasing experience, I appreciated how he took the time to explain the details to me so that it was easy to understand the finer details with owning the Explorer. Kevin and Chris are definitely great assets to Herb Chambers Ford of Braintree and definitely great people to work with! This was by far the best experience I've personally had in purchasing a new car. Chris and Kevin exemplify what it means to have the excellence that is a staple of Herb Chambers and his brand. Thank you, Chris, Kevin, and thank you to the awesome staff at Herb Chambers! More