Herb Chambers Ford of Braintree

He is the best! He is an awesome dealer in Ford Braintree. He just take care of everything that I need and communicate with the customer well! Thank you so much! He is an awesome dealer in Ford Braintree. He just take care of everything that I need and communicate with the customer well! Thank you so much! More

One of the best experience I had ever had I went to Herb Chanbers Ford looking for a Ford F-150 Raptor. And there i met Benjamin one of the best sales associates I've ever encountered, he help I went to Herb Chanbers Ford looking for a Ford F-150 Raptor. And there i met Benjamin one of the best sales associates I've ever encountered, he helped me and kept updated on when the Raptor would show up and treated me with the outmost respect and decency. If you where to ever buy a Ford go to Herb Chambers and ask for Benjamin he will take care you. More

2017 Shelby GT 350 blues Still influenced/frustrated by a recent purchase elsewhere of a '17 Shelby that fell through due to the Ford recall, we stepped into the dealership to Still influenced/frustrated by a recent purchase elsewhere of a '17 Shelby that fell through due to the Ford recall, we stepped into the dealership to check out a Magnetic grey '17 Shelby. We were greeted by Omar, who was very helpful and called in the support of Miguel the moment he understood that we had some very detailed questions about the Shelby. Miguel turned out to be the local subject matter expert on Mustangs and specifically special versions. He provided a lot of background on the issue with the recall and provided all the documents to prove the one in the showroom was not affected. The negotiated price was reasonable and within our expectations. The car was delivered the next day by Omar (we live in a different state). All in all friendly service and a pleasant buying experience. More

Brandon Williams - Great Salesman I wanted to give a shout out to Brandon Williams at Herb Chambers Ford in Braintree MA. We went in to look at a remaining 2016 Mustang they had in th I wanted to give a shout out to Brandon Williams at Herb Chambers Ford in Braintree MA. We went in to look at a remaining 2016 Mustang they had in the showroom. I had done my research, and had a reasonably but aggressive price target in mind. The car was beautiful, but I was on the fence about which option packages I really wanted. Brandon was very gracious in letting us check out the different cars on the lot with and without each of the option packages. With minimal haggling, Brandon and his manager agreed to my target price - very professional, and no unnecessary pressure involved, Still undecided, I returned several days later, and Brandon arranged for us to drive both the 2016 we originally came to see, as well as a comparable 2017 that had the other option package I was considering. At no time did I feel pressured (other than by my own difficulty in making up my mind), and Brandon was incredibly patient, understanding, friendly and professional, throughout the entire experience. Ultimately, I decided I wanted a combination of options that Brandon didn't have available, but he said he might be able to locate it for me. Since Brandon had been so incredible to work with, I showed him the best price I had seen elsewhere, and I wanted him to have the opportunity to match it. (I knew it would be difficult to match, since it was from a dealer that does a high volume of online sales, and their prices were very aggressive.) As expected, Herb Chambers wasn't able to match the quoted price, and remaining very professional, wished me the best and asked me to follow up either way. In the end, I did buy the car elsewhere, but I wanted to give a shout out to Brandon for being so great to work with!! More

Purchase of 5 cars. Dealt with Brandon Williams at Herb Chambers Ford in Braintree. Brandon was very professional, no pressure. He got me the best price for 5 cars. I sho Dealt with Brandon Williams at Herb Chambers Ford in Braintree. Brandon was very professional, no pressure. He got me the best price for 5 cars. I shopped several dealerships and 2 brands. The entire staff couldn't have been better to deal with. More

Explorer Ben was very helpful with finding my wife and I a car that would fit our family, we were looking at another Ford Edge, but decided on an Explorer. Ben was very helpful with finding my wife and I a car that would fit our family, we were looking at another Ford Edge, but decided on an Explorer. More

Pleasure doing business I am a repeat customer to this dealership and always find the staff to be very knowledgeable and professional. I had the pleasure of working with Dina I am a repeat customer to this dealership and always find the staff to be very knowledgeable and professional. I had the pleasure of working with Dina Saoud on my most recent purchase, she was very patient and answered all of my questions. More

Best Ford Dealership!!!!!!! There is never any pressure. Everyone just wants the customer to be satisfied. Dina (Sales) gave the best introduction, test drive and delivery to There is never any pressure. Everyone just wants the customer to be satisfied. Dina (Sales) gave the best introduction, test drive and delivery to a vehicle that I've ever experienced. She is knowledgeable, patient, thorough, and so pleasant. Excellent experience! Lisa (Business Director) greeted me with her usual warmth and smiles. She makes you feel special and makes sure you know your business is appreciated. She is a gem! Miguel (Sales Manager) went above and beyond to locate the perfect vehicle for me. I am very selective and my Escape has everything I wanted and more!! I am thrilled with this vehicle Miguel went above and beyond to find the perfect vehicle for me. More

Excellent service - ALL AROUND on 10/01/16 we entered the lot of Herb Chambers Ford in Braintree looking for specific vehicles - Ford Escapes. Mr. Arsenault came outside right awa on 10/01/16 we entered the lot of Herb Chambers Ford in Braintree looking for specific vehicles - Ford Escapes. Mr. Arsenault came outside right away (great especially since it was raining.) Took everyone inside, not to pressure sales, just to get the information for what we were looking for, price range, options etc. Within minutes he had pulled up a vehicle we were interested in with all of our specifics, pulled it up right out front, no searching etc. He opened it up, showed us everything from inside to out - front to back and asked if we wanted to take it for a ride. It was a great deal but we wanted to look at others first. Again, within minutes the vehicles were shown to us and the differences explained. He knew his stuff, he was honest and up front with pros and cons etc. It was a pleasure dealing with Mr. Arsenault and when we go back to continue our search we will be going to him. GREAT SALES REP. More