Herb Chambers Ford of Braintree

Lease of 2017 Ford Escape My wife and I leased another Escape from Lou Oliveira and are thrilled. We leased a 2014 Escape and had a great experience then so we returned to Lou My wife and I leased another Escape from Lou Oliveira and are thrilled. We leased a 2014 Escape and had a great experience then so we returned to Lou and on the telephone expressed that we wanted to stay with the same features and tire size as we have Winter tires, but we're thinking about a different color. When we arrived Lou showed us a white gold colored 2017 Escape with all the features we wanted; another home run for Lou Oliveira. We love it including the color. Kevin Norton Finance Manager did a great job and presented the Simonize Glass Coat System, which we had applied to our new vehicle. When we took delivery Lou had the vehicle registered, state inspected and LoJack installed; another home run for Lou! Scott Lewis, GM should be proud of his team including Dan Abate in Service who gave us exemplary service on our 2014 Escape and we look forward to his service of our 2017. More

HERB CHAMBERS FORD BRAINTREE MA PURCHASED A FORD EXPLORER FROM HERB CHAMBERS IN BRAINTREE. I NOTICED AFTER A FEW DAYS THE DOOR HAD SOME PAINT DAMAGE AND THE FRONT AXLE SEALS LEAKING. PURCHASED A FORD EXPLORER FROM HERB CHAMBERS IN BRAINTREE. I NOTICED AFTER A FEW DAYS THE DOOR HAD SOME PAINT DAMAGE AND THE FRONT AXLE SEALS LEAKING. IN SHORT I WENT BACK THINKING IT WOULD BE A FIGHT TO HAVE THE PAINT AND AXLE REPAIRED BUT IT WAS THE OPPOSITE. JUST PIVPED IT UP IT LOOKS AND DRIVES LIKE A NEW VEHICLE. THANK YOU RICH, BRENDAN AND HERB CHAMBERS BRAINTREE TEAM. ONLY REASON I DID NOT GIVE 5 STARS IS MY DRIVERS NEW FLOOR MATE HAS A LOT OF MUD WHEN I PICKED UP THE VEHICLE FROM SERVICE. P.S I WILL BE BACK FOR THE EDGE More

Great, positive experience! Highly recommend! We had a very pleasant experience with Ben helping us to get a new Ford in a lease. He was very personable and made sure that he answered all of our q We had a very pleasant experience with Ben helping us to get a new Ford in a lease. He was very personable and made sure that he answered all of our questions. More

My sales person did a great job for us I highly recommend Benjamin. He is the main reason why we purchased our car from this dealership. He went above and beyond for us. Please ask him I highly recommend Benjamin. He is the main reason why we purchased our car from this dealership. He went above and beyond for us. Please ask him when you visit Braintree Ford. More

Great Customer and Car Service Dan is always helpful, professional, honest and friendly.He is very patient and listens to my concerns and questions and explains everything for me. I Dan is always helpful, professional, honest and friendly.He is very patient and listens to my concerns and questions and explains everything for me. It's a pleasure to come in for service. More

Mike Perkins - 2016 F150 XLT The highlight of my experience at Herb Chambers was working with Ben. He understood what I was looking for in a vehicle and my stance on the sales/pr The highlight of my experience at Herb Chambers was working with Ben. He understood what I was looking for in a vehicle and my stance on the sales/pricing negotiation process. While I felt at times that I was being pressured to agree to something I did not wish to agree to by others, Ben was understanding, polite, and professional throughout. Although there were some hiccups in the process, ultimately I got into a vehicle that I did not have to "settle" for at a price I felt was fair. I would definitely recommend seeking out Ben to anyone who was thinking of purchasing a vehicle at Herb Chambers. More

Excellent Salesperson, Excellent Manager's Excellent is the word of the day! I have Leased from herb Chambers Ford of Braintree for the last 18 years. All those sales were handles By Mr. Wayne Excellent is the word of the day! I have Leased from herb Chambers Ford of Braintree for the last 18 years. All those sales were handles By Mr. Wayne Lockard . This week I picked up my pre-ordered 2017 Ford Edge Titanium. Me and my wife Jinnie decided to order so we got just what we wanted. Wayne made the decision go so smoothly because of his Super Salesperson Skills. he helped us put together one of the finest Crossovers we have owned and it was very fast with his expert knowledge of how package groups went together. His kind and fun and way of selling made it very comfortable to work with him. And the Dealership as well. No BS no leading us on no talking us into things we did not want. Comfortable and easy going all the way. That is why we went to him for our last 5 cars. And what a great pleasure to have the best guy there ready to help 15 years of taking great care of me and my wife Jinnie. Any and all questions were answered right off the top of his head. Even questions I never even thought of he was able to explain and show us how everything worked and why. I would also like to thank some other 5 star people involved First Scott Lewis General Manager of the Dealership who personally made sure all was going well. Mr. Miguel Silva who made financing quick and easy to get through. Mr. Richard Trieber for putting the numbers together and helping us make them fit. Just and excellent Sales staff and Managers that have been so helpful over the 5 Vehicles we have purchased from this one Herb Chambers Dealership. I Hope Mr. Herb Chambers will take the time to personally thank these 3 men who clearly work to make the customer Happy and give off a feeling of kindness and Trust and a true caring for the customers who come into this Dealership. I have always recommended them and will continue to do so for another 36 month's until we will be back to order from Wayne again on the next one. Thank You again Wayne for all your help and experience 5 stars all the way!! John and Jinnie Walsh Hull Ma. More

They made it easy This is my 12th new car and I can honestly say i could not be happier with the experience. My deal involved buying out my current lease and getting i This is my 12th new car and I can honestly say i could not be happier with the experience. My deal involved buying out my current lease and getting into a new F150. Everyone knew the Truck, the packages and after a few conversations I was able to walk out with a truck that fit all my needs, and some I didn't even have. Jimmy Zhao/Lisa Chamberlain- My two initial contacts, Thank you. With out our first few calls, I would have given up on trying to get a the new car. Miguel Silva- Thank you, I can't say enough. Not only did you know your trucks, you spent the time to physically walk me through the options. Every other dealer I have bought a car from, the sales manager just sits in a glass room calling the shots from a distance. Thanks. Scott Lewis- we traded some emails, and you were also instrumental in putting the deal together. We have never met, but next time I am in the dealer I will knocking on your door to shake your hand. Jason Arsenault- you left your monthly Dealer Sales Meeting with Herb, to deliver my vehicle and spend the time walking me through all of the features and the operation of the vehicle. Maybe next time you see me I will have a boat to tow, but if not I am sure my truck will be a lot of fun regardless. Herb, I want you to know I applaud The Braintree Ford Team. They do it right...!!!! More

Mark Diamond what a great guy Mark diamond did a great job to help me get the vehicle I wanted . He worked hard to make sure I was happy I stared working with Mark in October of 20 Mark diamond did a great job to help me get the vehicle I wanted . He worked hard to make sure I was happy I stared working with Mark in October of 2016 and got the vehicle in February of 2017 that shows the ability to be diligent and get me what I wanted it paid of and we both came out of the deal with what we wanted. We are still in contact he still answers any question I do have. Thanks Mark and thanks to herb chambers Braintree Shout out to Miguel Thanks Elias More

Dina was Fabulous!!! My husband and I got to the dealership and had no intentions on purchasing a car today. We were only going to be looking. We had done our research and My husband and I got to the dealership and had no intentions on purchasing a car today. We were only going to be looking. We had done our research and had test drove another dealer but not impressed until we went to Herb chambers and Greeted by a lovely sales women Dina. A little confusing on my husbands part but she made him feel comfortable with the deal that work for everyone. Very satisfied with the service from her and the dealership with the professionalism from Dina. There was no pressure. She even came to my house so my husband could sign the paperwork. I have a New car and will let all my friends and family know about my experience with Dina. Thanks again Dina! More