Herb Chambers Ford of Braintree

20000 mile service car went right in, i was on my way in a little more than an hour. I had several questions and daniel abate answered all of them clearly. he applied so car went right in, i was on my way in a little more than an hour. I had several questions and daniel abate answered all of them clearly. he applied some discounts i was not aware i was eligible for, and i was very grateful. he told me this email was coming, and he would appreciate my answering, and i told him i never even read these types of emails, sorry. but i figured he earned a good review, so here it is. thanks again. More

Replaced rear windshield wiper arm Techs took car at the time scheduled and had the installation fixed within 1 hour. I thought the labor charge was high for just changing a wiper arm. Techs took car at the time scheduled and had the installation fixed within 1 hour. I thought the labor charge was high for just changing a wiper arm. I could probably see 1/2 hour but the invoice does not state the hours I was charged for. i don't know what the hourly labor rate is at Herb Chambers but if the job did not take 1 hour then, $69.50 is a lot for less than an hour. More like Union labor rates. But the tech did a great job since I know how difficult it is to pull that arm off More

Great service I had to het some warranty work done and the place was packed last Saturday. The people worked hard to fix my issue and get me out in a timely manner. I had to het some warranty work done and the place was packed last Saturday. The people worked hard to fix my issue and get me out in a timely manner. More

Hassle free lease. We were able to reach an agreement on the lease terms before I showed up in the dealership. we completed the transaction in one visit. I came back the We were able to reach an agreement on the lease terms before I showed up in the dealership. we completed the transaction in one visit. I came back the next business day to get the registration and inspection done, and Brandon also helped me to submit the rebate application. -a happy customer More

Fast service and quality work! I have always been taking care of when I need to be serviced. They are very good at at what they do. I always leave knowing things were done right 👍 I have always been taking care of when I need to be serviced. They are very good at at what they do. I always leave knowing things were done right 👍 More

Andy is Awesome The person that serviced my vehicle, Andy, is awesome. If it wasn't for him, i would not bring both of my cars to this dealership. The person that serviced my vehicle, Andy, is awesome. If it wasn't for him, i would not bring both of my cars to this dealership. More

Not your typical dealership My husband and I found a vehicle that we liked to replace our old conversion van. Not having the best experience with other dealerships, I didn't exp My husband and I found a vehicle that we liked to replace our old conversion van. Not having the best experience with other dealerships, I didn't expect what we got from Herb Chambers of Braintree. Frankie Santiago was a great help to us and everything we told him we wanted and needed he made happen. I would not hesitate to recommend him or Herb Chambers of Braintree for your next vehicle needs. More

Great Leasing Experience I leased a 2017 Ford Escape from Frankie Santiago and received the best service ever. He was patient and answered all of my questions without hesitati I leased a 2017 Ford Escape from Frankie Santiago and received the best service ever. He was patient and answered all of my questions without hesitation. I had never leased before so he explained the entire process to me and made sure I understood it all. He was extremely knowledgeable about all aspects of the vehicle and took the time to show me how everything worked. Not only will I lease my next vehicle from him in three years, but I will make sure anyone I know that needs a vehicle goes to see him. More

Great experience, not pushy, would recommend to anyone I recently purchased a 2014 Ford Explorer XLT from this dealership and would recommend them to anyone looking for a Ford. The team at Herb Chambers o I recently purchased a 2014 Ford Explorer XLT from this dealership and would recommend them to anyone looking for a Ford. The team at Herb Chambers of Braintree wasn't difficult or pushy, the way most car salesmen and dealers can be. They were great in showing me cars I was interested in rather than ones they are looking to get off the lot. Jason Arsenault and Kevin Norton were particularly helpful in walking me through the steps needed to get my paperwork finalized, going as far as calling my bank to help coordinate the paperwork between the two institutions. If I hear anyone is looking into buying a Ford, this is the first I would send them and the last place they'd need to go. More

Great service Benjamin Shiwala was very helpful and answered all of our questions throughout the buying process. We appreciated that he gave us all of the necessary Benjamin Shiwala was very helpful and answered all of our questions throughout the buying process. We appreciated that he gave us all of the necessary information to make the best purchase. I would recommend this dealership. More