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Herb Chambers Ford of Braintree
Braintree, MA
1,497 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,497 reviews
July 18, 2024
I always get good service when I bring my 2012 Focus here, and the service center staff are pleasant and easy to work with. They even got Ford to cover the replacement part needed! 🙂 here, and the service center staff are pleasant and easy to work with. They even got Ford to cover the replacement part needed! 🙂 More
by cordelia.winters
July 18, 2024
I frequent this service department and they usually have the work done in the timeframe mentioned. the work done in the timeframe mentioned. More
by KennyB
Employees Worked With
June 19, 2024
Good quick service. Bought 2 cars here and they were serviced here too. They do have a shuttle/car service once you drop off your car, so you don’t have to wait, can go Bought 2 cars here and they were serviced here too. They do have a shuttle/car service once you drop off your car, so you don’t have to wait, can go shopping (mall is nearby), work, etc. friendly people More
by Narima22
Employees Worked With
June 06, 2024
They did an excellent job service my vehicle, include the requested items and 3 additional recommended maintenance items. All within a 2 hour windows. Great job. requested items and 3 additional recommended maintenance items. All within a 2 hour windows. Great job. More
by glgigon
Employees Worked With
Cindy
June 06, 2024
Exceptional service. Have bought multiple cars here and would highly recommend. From sales to financial department, as well as service, all make for a very positive welco Have bought multiple cars here and would highly recommend. From sales to financial department, as well as service, all make for a very positive welcoming experience. More
by moega
Employees Worked With
Other Employees :
Yourself Youssef finance manager
June 05, 2024
My wife and I have been leasing and servicing our Ford Escapes since 2014 at Herb Chambers Ford. We have always received excellent service and Jack Nguyen is no exception. His pleasant professional mann Escapes since 2014 at Herb Chambers Ford. We have always received excellent service and Jack Nguyen is no exception. His pleasant professional manner and customer connection is most appreciated. He is obviously certified in the Motorist Assurance Program. He quickly identifies the problem explains the solution and gives a time requirement to complete the job. He has always exceeded his projection. The waiting room is pleasant with beverages and fresh apples to enjoy. There are always other happy Ford Customers which speed the wait time and you are on your way. More
by Danofsales
Employees Worked With
May 27, 2024
Great to work with , made our purchase easy and fast. Nate was very pleasant and knowledgeable , would definitely buy another car there in the future. Nate was very pleasant and knowledgeable , would definitely buy another car there in the future. More
by Tjojo0914
May 21, 2024
I have been going to Herb Chambers for about ten years now and have always had a pleasant experience. The customer service is top notch and they are always able to work with you. now and have always had a pleasant experience. The customer service is top notch and they are always able to work with you. More
by Lau29cole
May 18, 2024
Great and friendly service yet again. Took my vehicle in on time, kept me informed throughout, and completed the services to my satisfaction. Thank you once again. Took my vehicle in on time, kept me informed throughout, and completed the services to my satisfaction. Thank you once again. More
by Pfitness11
Employees Worked With
May 14, 2024
Went for one year check up, was done in one hour good service great job service great job More
by josephgeso
Employees Worked With
