Herb Chambers Ford of Braintree

Good atmosphere and professionalism from staff. The dealership is clean and inviting with attentive staff. The waiting area is small but has amenities to pass the time. I asked straight forward ques The dealership is clean and inviting with attentive staff. The waiting area is small but has amenities to pass the time. I asked straight forward questions and got straight forward answers in return. Didn't have any salesman flim flam talk. Would buy from them again. More

in one word, superb Mark wes excellent, extremely knowledgeable about the suv. Answered all my questions and then some. I was treated with respect and fairly thought the Mark wes excellent, extremely knowledgeable about the suv. Answered all my questions and then some. I was treated with respect and fairly thought the entire process. This is my second Herb Chambers vehicle and I would definitely buy another, without hesitation. Love my new Explorer ! More

Great,but waited longer than expected. I have purchased two vehicles here in the past 15 years. They have always treated me great. Service is dependable. Ford mechanics know my truck. I have purchased two vehicles here in the past 15 years. They have always treated me great. Service is dependable. Ford mechanics know my truck. More

Good service writet Service is always important to me and my family.We always know we will get kind attentive and dedicated service from the service writers at Braintree Service is always important to me and my family.We always know we will get kind attentive and dedicated service from the service writers at Braintree ford .Thank you for a job well done again. More

Helpful and well done Dealership assisted in extending my lease, then putting me into a new lease. Overall experience was good. It went smoothly and when there was a dela Dealership assisted in extending my lease, then putting me into a new lease. Overall experience was good. It went smoothly and when there was a delay, the dealership worked out the rest of the details with no inconvenience to me. More

Excellent Service department goes above & beyond to provide excellent customer service. Quick competent sensitive to people's workday time. Keeps you updated Service department goes above & beyond to provide excellent customer service. Quick competent sensitive to people's workday time. Keeps you updated on service progress and estimated time of completion More

Job Well Done Nice job by Rich, Juliana, Tony and G from start to finish. Very professional service and an overall efficient process. I appreciate it. Thank you ! Nice job by Rich, Juliana, Tony and G from start to finish. Very professional service and an overall efficient process. I appreciate it. Thank you ! More

The Works The service department is professional and truthful. It is well organized, clean and efficient. Matt and Dan are always very helpful and fair. The onl The service department is professional and truthful. It is well organized, clean and efficient. Matt and Dan are always very helpful and fair. The only suggestion I have is to offer an onsite express detail service such as a exterior wash, interior vacuum and window cleaning. More

Easy state inspection and tune up. Everything went smoothly. I came in, talked to the service desk, gave them my keys, sat down in the lounge and waited while the inspection took place Everything went smoothly. I came in, talked to the service desk, gave them my keys, sat down in the lounge and waited while the inspection took place. The people were friendly, the service was quick, and I was done in no time at all it seemed. More

front end noise when turning wheel. Have always dealt with CSR Dan Abate who heard the noise when moving vehicle after check in. Dan thought the noise was either a Tie Rod or electronic Have always dealt with CSR Dan Abate who heard the noise when moving vehicle after check in. Dan thought the noise was either a Tie Rod or electronic steering issue. Ended up being a tie rod issue that was promptly repaired during a busy week in serrvice department that was jammed many other with emergency repairs. Dan is a talented professional who is personable and knowledgeable with my Explorer issues. More