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Herb Chambers Ford of Braintree
Braintree, MA
1,499 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,499 reviews
September 03, 2017
Painless purchase My first encounter when walking in was with Brandon. He couldn't have been more welcoming. Immediately got to work to find the car I wanted. I had My first encounter when walking in was with Brandon. He couldn't have been more welcoming. Immediately got to work to find the car I wanted. I had a specific list of what I wanted and he worked hard at getting me that car. I walked out feeling I had been listened to and treated with respect all through the process of purchasing/financing etc. More
by mcelmack
Employees Worked With
September 02, 2017
drop off pick up the service is fast and easy.People are friendly.I drop my truck off they call me when its done I pick it up easy. the service is fast and easy.People are friendly.I drop my truck off they call me when its done I pick it up easy. More
by Ed
Employees Worked With
Andy Andrews
September 02, 2017
Great customer service Great experience over all. Friendly and. Efficient service . Work was done in a timely fashion I would definitely recommend the service department a Great experience over all. Friendly and. Efficient service . Work was done in a timely fashion I would definitely recommend the service department and dealership to my friends and family More
by Peeps898
Employees Worked With
September 01, 2017
5000 mile Service Brought my SUV in for 1st time service. Very nice greeting by Karl asked me if I was going to wait for it and I told him that I was going to go for a Brought my SUV in for 1st time service. Very nice greeting by Karl asked me if I was going to wait for it and I told him that I was going to go for a hike and be back in a couple of hours. Came back and it was ready.So far so good!!! More
by botw2
Employees Worked With
Karl Christ (Servce), Mark Diamond
September 01, 2017
Great people, Great service I would give this dealership an excellent rating because the Salesman I worked with was very helpful, informative and excited. Making my purchase proc I would give this dealership an excellent rating because the Salesman I worked with was very helpful, informative and excited. Making my purchase process easier and faster which was great service to me. This dealership always has the best customer service! More
by Kerrym
Employees Worked With
August 31, 2017
Always a great experience! The manager, service advisors and techs are a great team! Always willing to go the extra mile to ensure a proper experience! quality is job 1 and they The manager, service advisors and techs are a great team! Always willing to go the extra mile to ensure a proper experience! quality is job 1 and they got it! More
by Ken317
Employees Worked With
Andy Andrews, Matthew Dow, Daniel Abate
August 31, 2017
Exceptional I felt like royalty! Omar listened to me then answered all my questions honestly and effectively! Not only did he answers my questions but made sure I I felt like royalty! Omar listened to me then answered all my questions honestly and effectively! Not only did he answers my questions but made sure I was comfortable as well! A true gentleman! A great car salesman! More
by Dee1569
Employees Worked With
Omar!
August 31, 2017
Oil change In and out in less than 30 minutes could not have been better always will go to Herb Chambers for service and sales always treat me with respect In and out in less than 30 minutes could not have been better always will go to Herb Chambers for service and sales always treat me with respect More
by Ron
Employees Worked With
Andy Andrews
August 29, 2017
Sevice I had my scheduled 15,000 service appointment of my Edge. I was meet as soon as I drove into the service center in a pleasant and professional manner I had my scheduled 15,000 service appointment of my Edge. I was meet as soon as I drove into the service center in a pleasant and professional manner. I was there for about a hour and when the car was ready Matt came out explained what was done and suggested a I get a filter for the air flow and presented me the cost. Once that was completed I had a question regarding my Sync and Matt offered to go to the car to show me. Overall the experience was pleasurable and painless. I would highly recommend them. More
by Steve
Employees Worked With
Matthew Dow
August 29, 2017
Efficient - Easy - Economical From the moment I inquired by email, I received an affirmative response first by email then a call from Lisa Chamberlain, and then great follow-up fr From the moment I inquired by email, I received an affirmative response first by email then a call from Lisa Chamberlain, and then great follow-up from Omar Ananbeh. I was informed of possible discounts I would not have otherwise taken advantage of and was able to return my Ford lease although it was not the dealership of origin. More
by MB
