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Herb Chambers Ford of Braintree

Braintree, MA

4.8
1,500 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,500 reviews

September 08, 2017

happy Thought carl was great and went above and beyond. really on top of things. he had a great attitude. just came in for a recall issue, was treated ve More

by this is annoying
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl
Sep 08, 2017 -

Herb Chambers Ford of Braintree responded

I'm so pleased to know that Carl was able to assist you. Thank you and we look forward to working with you again in the future! Best, Scott Lewis, General Manager

September 08, 2017

Great experience We dealt with Brandon. I went in about 2 weeks ago with some questions, Brandon was able to answer my questions and make some suggestions. I did rec More

by 2016explorer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to tell us about your experience. Hearing that Brandon took such great care of you and your husband from start to finish is the kind of feedback we like to hear! Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Scott Lewis, General Manager

September 07, 2017

Ford Fusion lease Guillaume was exceptionally patient and helpful. He took his time to explain all my options and work with me based on my budget. It was a pleasure. More

by Meganmfitzgerald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guillaume Jean
Sep 07, 2017 -

Herb Chambers Ford of Braintree responded

Thank you, Megan, for taking the time to share your experience with us! I’m thrilled to hear you had such an enjoyable visit while leasing your new Ford Fusion. We strive to provide our guests with the best customer experience and I’m thrilled Nathaniel and Guilaume were able to provide you with exactly that. Best, Scott Lewis, General Manager

September 06, 2017

Scott Lewis is one of the best managers I ever had the pleasure to work with. I have gone to buy a car from him three times and I will continue to go back again More

by Lucille
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2017 -

Herb Chambers Ford of Braintree responded

Thank you, Lucille, for your very kind recommendation! I appreciate your continued business and thank you for choosing Herb Chambers Ford of Braintree for your automotive needs. Best, Scott Lewis, General Manager

September 04, 2017

exceeds expectations Very professional sales team.Mark was very knowledgeable of the product and answered all questions accurately and precisely.....Guillaume was great to More

by Bob Delaney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guillaume Jean, Matthew Dow, Daniel Abate, Mark Diamond
Sep 05, 2017 -

Herb Chambers Ford of Braintree responded

Thank you, Bob, for taking the time to share this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. We value your business and look forward to serving your automotive needs for many more years to come! Best, Scott Lewis, General Manager

September 04, 2017

Worth the Ride This is my third time at Herb Chambers and my second time working with Brandon and as always I'm completely satisfied. I drive more than an hour to Br More

by Ford123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to share your experience with Brandon! I’m thrilled to hear how happy you are. On behalf of our entire team here in Braintree, we thank you for your continued business and look forward to serving your automotive needs for many more years to come! Best, Scott Lewis, General Manager

September 04, 2017

80,000 miles service Called in Morning and dropped off car on scheduled time for 80,000 mile service, and car was done in quicker than 2 hour window. More

by Kevin Morris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Dow
Sep 05, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for your terrific feedback, Kevin! Our primary concern is delivering flawless customer service and I'm so happy to know our team was able to deliver. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Best, Scott Lewis, General Manager

September 03, 2017

Top Notch Professional work place. Been going there for over 3 years and absolutely enjoy their work. I will recommend anyone to get their service in braintree. More

by Harshana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews
Sep 05, 2017 -

Herb Chambers Ford of Braintree responded

On behalf of Andy and our entire team here in Braintree, we thank you for your continued business and look forward to serving your automotive needs for many more years to come! Best, Scott Lewis, General Manager

September 03, 2017

I went to buy a car and got one. I had a very good experience at Herb Chambers Ford. I went in there to purchase a new car and everything went very well and I was able to take the car More

by Mike mccauley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie Santiago, Tony Torpes
Sep 05, 2017 -

Herb Chambers Ford of Braintree responded

Thank you, Mike, for posting such an awesome positive review! A terrific guest experience is what we aim for each and every time and both Frankie and Tony are a testament to that. I'll be sure to pass on your kind sentiments. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Best, Scott Lewis, General Manager

September 03, 2017

The Works Great deal! In and out quickly on holiday weekend. Service Department staff was excellent...from write-up to work performed. Everything went smoothly More

by Mike McDonald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Matthew Dow, Daniel Abate
Sep 05, 2017 -

Herb Chambers Ford of Braintree responded

Thanks so much, Mike! We appreciate your recommendation and thank you for choosing Herb Chambers Ford of Braintree for your automotive needs. Best, Scott Lewis, General Manager

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