Herb Chambers Ford of Braintree

TOP NOTCH!! Andy was awesome explaining what would get fixed in my truck. He was extremely professional and couldn't have been nicer. A pleasure to deal with! Andy was awesome explaining what would get fixed in my truck. He was extremely professional and couldn't have been nicer. A pleasure to deal with! More

enjoyable effiient experienced and energetic So, my wife and I were looking for an explorer. something nice for the family. well we worked with Nate Gamble at the store and we also worked with Gu So, my wife and I were looking for an explorer. something nice for the family. well we worked with Nate Gamble at the store and we also worked with Guillaume the sales manager. Both showed us and compared a few models and we decided on the exact one we loved. Guillaume made sure our paperwork was perfect while Nate made sure we were comfortable and handled the delivery cleaning and explanation of our vehicle. We then worked with Kevin in finance and he did a great job getting us a very good rate for financing and we got a couple warranties at a good price. All in all everyone treated us very well, everyone was extremely knowledgeable and efficient with our time. I am definitely coming back for my next car. More

Best Car Dealership Experience out there! Everyone here is so helpful! They had everything ready for me when I came to pick up my new car, including having already contacted my insurance compa Everyone here is so helpful! They had everything ready for me when I came to pick up my new car, including having already contacted my insurance company and handled the registration and inspection. While I was finalizing the paperwork, Brandon went out to my new car and programmed in my old security code, presets, and everything else (even remembered to grab the CD from my old car, which I would have forgotten!) This was a truly painless car experience! More

Exceptional Customer Service I was not able to get the discount that I asked for but I was Completely satisfied with the customer service from Lou then Rich then Bob and finally S I was not able to get the discount that I asked for but I was Completely satisfied with the customer service from Lou then Rich then Bob and finally Scott. I am a GMC guy for almost 20 years and I hope that my change of heart to Ford Explorer is a good decision of mine. I hope the Ford Service Department, in the future to come, will treat me very well the way Prime Buick GMC (formerly Dave Delaney) did to me for so many years. More

Excellent Mark diamond Was very helpful and polite and I am happy with the my purchase and I will definitively refer you guys to my family and friends. Mark diamond Was very helpful and polite and I am happy with the my purchase and I will definitively refer you guys to my family and friends. More

Good experience Our experience was great we have dealt with HerbChambers for our last 3 vehicles At first we arrived and the truck we were told had vinyl seats and d Our experience was great we have dealt with HerbChambers for our last 3 vehicles At first we arrived and the truck we were told had vinyl seats and did not but they switched out the seat for us More

Exceptional and Above and Beyond The customer service at this Ford dealership goes above and beyond and the service was excellent. My sales & leasing consultant Brandon Williams is an The customer service at this Ford dealership goes above and beyond and the service was excellent. My sales & leasing consultant Brandon Williams is an extremely friendly and very professional sales consultant that I highly recommend. Honest, Friendly, and DOES NOT try to pressure you...what more could you ask for when making such a large purchase. Overall a fantastic experience and would purchase from here and more specifically Brandon Williams again!!! More

Excelent It was a great experience my salesman Mark did a great job from test drive through pick up it was all around easy considering I am an 1 hr away.I woul It was a great experience my salesman Mark did a great job from test drive through pick up it was all around easy considering I am an 1 hr away.I would definitely recommend this dealership. More

Best experience at a dealership! I went in looking at a 2016 used F-250. After looking the truck over, I knew the truck wasn't for me. A little discouraged, because it had what I want I went in looking at a 2016 used F-250. After looking the truck over, I knew the truck wasn't for me. A little discouraged, because it had what I wanted, I discussed what other avenue their was with Mark Diamond. We looked at a NEW 2016, with my favorite color and a beautiful body. Test drove it and gave it a look around. The bed was sprayed in, but the tail gate wasn't. That was when Scott Lewis came in and we looked the truck over on paper. He showed no hesitation in showing the dealerships invoice on the truck and showing what options it had. He also said he would spray the liner on the tailgate at no additional cost. The price was fair, and negotiation was minimal and quick. I didn't leave thinking "Oh, I could have done better, there was more to give." We chatted with Mark Diamond for a bit and shared quite a few laughs along the way. It's crazy that buying new was in the way back of my head, and I ended up getting a truck for well bellow what a used one would cost, with a full 3 year warranty, and all the incentives of buying new. The sales and finance team was a class act, and I couldn't have been anymore pleased with the dealership. Pick it up Saturday, with no expected hiccups. Well done, and thank you Mark, Scott, and Kevin! More