Herb Chambers Ford of Braintree

Courteous friendly customer service oriented professional quick turnaround knowledgeable pleasant pleasure to deal with understanding quick turnaround knowledgeable pleasant pleasure to deal with understanding More

Excellent customer service. Minimum wait time. Very skilled employees. Would recommend to my colleagues. Will go again Minimum wait time. Very skilled employees. Would recommend to my colleagues. Will go again More

From the moment you walk in the door you feel welcomed and not just another customer. They were very helpful and made sure they answered any questions I had. and not just another customer. They were very helpful and made sure they answered any questions I had. More

Great experience right when I walked through the door. Customer service was very accommodating and vehicle was finished at a very reasonable time!! Customer service was very accommodating and vehicle was finished at a very reasonable time!! More

Great service and service advisor Paul Martin was outstanding kept me up-to-date on everything and technician did great job. I trust this service department and will continue to use them. outstanding kept me up-to-date on everything and technician did great job. I trust this service department and will continue to use them. More

Many thanks to the "Ford Mechanics" that service my Ford Ranger from 11/18/23 thru 11/22/23; they handle the situation with "excellent work precision and working knowledge." Special thanks to (Awesome Servi Ranger from 11/18/23 thru 11/22/23; they handle the situation with "excellent work precision and working knowledge." Special thanks to (Awesome Service Advisor 1765 "Cindy Regimbald" Tag No. T4868). I was made to feel at ease, with empathy. Thank you so much for all that you do. This Ford Dealership deserve 1000 Star Rating! Sincerely, Ms. Rosalyn A. Martinez More

My Bronco Sport purchase was extremely professional and thorough from the minute I walked in to the showroom up to and including the moment I drove off! All of my questions were answered quickly and hones thorough from the minute I walked in to the showroom up to and including the moment I drove off! All of my questions were answered quickly and honestly!. I highly recommend Ahmed! He was very knowledgeable and very patient. He went above and beyond which made this the best vehicle purchase I ever made! More

Excellent service. Professional and courteous service manager and team. Work was finished as promised and on time. Professional and courteous service manager and team. Work was finished as promised and on time. More

Ahmad was super helpful and great to work with We never felt rushed, the whole process felt very transparent felt rushed, the whole process felt very transparent More

This was the worst service I ever received in my life and would not recommend anyone to ever go here and will never bring my vehicle here again. My vehicle was left with the windows down and full of dust fro would not recommend anyone to ever go here and will never bring my vehicle here again. My vehicle was left with the windows down and full of dust from the body shop even though it was not in for bodywork. My service advisor Paul Martin never returned any phone calls and continued to promise my vehicle would be done by the next day almost a week straight. I had told my service advisor I wanted all parts back and wasn't given any parts back. I was overcharged for several parts for my repair, the parts department gave me a list price on all parts and most parts were two times over the last price for parts to what the parts department would charge any other customer. I had to call my own warranty company to get the paperwork completed because the service advisor was in capable of doing the paper work. Every time I called to speak to the service advisor I was told he will call me back but after several days I had to go there myself to find the service advisor to find out what was going on with my truck. Again I would highly suggest anyone thinking of having there vehicle serviced here should find any other place to have the work done. More