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Herb Chambers Ford of Braintree
Braintree, MA
1,610 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,610 reviews
July 25, 2025
Recently had one of our fleet vehicles in for service. The service department is outstanding. I worked with Cindy as I have in the past. Cindy is excellent to work with, very knowledgeable and experienced The service department is outstanding. I worked with Cindy as I have in the past. Cindy is excellent to work with, very knowledgeable and experienced. Thanks again for all your help. More
by jjf65
July 24, 2025
Had a great experience working with Nate, the process was smooth from start to finish. The team was knowledgeable, answered all my questions, and made sure I felt confident every step of the way. Highly reco smooth from start to finish. The team was knowledgeable, answered all my questions, and made sure I felt confident every step of the way. Highly recommend! More
by Bshallies
Employees Worked With
July 24, 2025
Worst service I ever had at dealership. A three day repair took 29 day to get done. I got no communication about delays, except when I called to find out if my car was ready, and was told t A three day repair took 29 day to get done. I got no communication about delays, except when I called to find out if my car was ready, and was told the part was not in. After calling Ford directly, the part got shipped, but my work was still delayed another week. They did do an oil change for free, and said they did a balance and rotation of the tires. But my front driver's side tire is out of balance. Worst service ever. Go somewhere else for service. More
by shaw3bfs
Employees Worked With
Christopher (Chris)
July 16, 2025
Nathaniel in the sales department was wonderful to work with! I highly recommend him! He was able to help me find the perfect Ford vehicle. I’m very impressed with his professionalism, helpfulness, and pos with! I highly recommend him! He was able to help me find the perfect Ford vehicle. I’m very impressed with his professionalism, helpfulness, and positivity. More
by natasha
July 15, 2025
They have knowledgeable technicians. Service efficient and prices are very reasonable. I would recommend Herb Chambers. Service efficient and prices are very reasonable. I would recommend Herb Chambers. More
by galfoman
July 15, 2025
Customer service is the best they do everything you want and do it with respect to their customers and do it with respect to their customers More
by mds495
July 15, 2025
Service was exceptional. Appt started on time and finished in a timely manner. Cindy waited on me and was wonderful all in all it was a great experience. Appt started on time and finished in a timely manner. Cindy waited on me and was wonderful all in all it was a great experience. More
by katmanduto
July 15, 2025
I worked with Jack for getting my vehicle serviced. He was great with communication everything being done to my car in timely manner! Would highly recommend Herb Chambers Ford of Braintree to anyone! F He was great with communication everything being done to my car in timely manner! Would highly recommend Herb Chambers Ford of Braintree to anyone! Friendly and knowledgeable staff! More
by Joe752
July 13, 2025
Great, but wish service prices were lower. I wouldn’t buy a car anywhere else, the individuals in the service area are amazing. I am a loyal (maybe too blind) with taking my car to the deale I wouldn’t buy a car anywhere else, the individuals in the service area are amazing. I am a loyal (maybe too blind) with taking my car to the dealership for maintenance. As such, I just wish they had loyalty points towards say services; free oil change and tie rotation, 20% off tires or 20% off your next service bill. I bought my tires at the dealership even though I know I could get them much cheaper at a tire place. The lug nuts are now rusting and they want to charge me $10 a piece to replace. Not asking for much, but I bought the tires there and do all my service there, throw me a bone and don’t charge me. More
by Coachtc11
Employees Worked With
Cindy
July 12, 2025
My experience with Herb CHAMBERS FORD of Braintree was they provided Excellent Service and excellent customer service. they provided Excellent Service and excellent customer service. More
by ebonilla1963
