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Herb Chambers Ford of Braintree

Braintree, MA

Overview
Employees
Reviews
Vehicles
4.8
1,463 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,463 reviews

November 22, 2024

Great experience, salesman was very helpful, knowledgeable & courteous. Would not hesitate to recommend him to friends or family. More

by throwfar99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Baron
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Nov 22, 2024 -

Herb Chambers Ford of Braintree responded

We're delighted to hear you had a great experience with our team at Herb Chambers Ford of Braintree! Thank you for recommending us to your friends and family. We appreciate your support!

November 21, 2024

I was in and out within an hour. This was done without an appointment. I had “The Works” done (oil change, rotate tires, fill fluids) Car was returned clean. Great experience. More

by Stives250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Herb Chambers Ford of Braintree responded

We're delighted to hear about your efficient and satisfying experience at Herb Chambers Ford of Braintree! It's great that our team could accommodate you without an appointment and provide such thorough service. Thank you for choosing us, and we look forward to serving you again!

November 21, 2024

Very satisfied with the service, took care of me right away. They were very on time More

by aalicea53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Herb Chambers Ford of Braintree responded

Thank you for the five-star rating! The team looks forward to working with you again! - Herb Chambers Ford of Braintree

November 21, 2024

I brought a vehicle in for a state inspection sticker, was greeted by friendly staff, and was on my way in less than 20 minutes. More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Herb Chambers Ford of Braintree responded

We're delighted to hear that your state inspection at Herb Chambers Ford of Braintree was quick and pleasant! Our team always aims for efficient service, and we appreciate you sharing this experience. Safe travels!

November 20, 2024

Excellent customer service and care for customers. From the time you contact the dealership via a phone call, until the end of the services that is required. Thank you More

by Diana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa and Jessica.
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Nov 21, 2024 -

Herb Chambers Ford of Braintree responded

Diana, thank you for the wonderful feedback! We're delighted to hear that our team at Herb Chambers Ford of Braintree provided excellent service from start to finish. We appreciate your support and look forward to serving you again in the future!

November 20, 2024

Service Advisor, Derek Ventre, was excellent. Met all my needs. I depend on knowledgeable service advisors and Derek is in that category. More

by Jkwadland
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Ventre
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Nov 21, 2024 -

Herb Chambers Ford of Braintree responded

Thank you for recognizing Derek's excellent service at Herb Chambers Ford of Braintree! We're glad to hear he met all your needs and provided the knowledgeable assistance you depend on. We appreciate your feedback!

November 17, 2024

Service was professional, efficient, and they kept me updated throughout the process. Jake and Cindy are great! More

by mapp1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Rydings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Humberd
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Nov 19, 2024 -

Herb Chambers Ford of Braintree responded

We're delighted to hear that Jake and Cindy provided you with professional and efficient service at Herb Chambers Ford of Braintree. Keeping our customers informed is a top priority, so we're glad it made your experience positive!

November 15, 2024

Service was very professional My service advisor looked into all concerns and was very accurate about the time This was my first service so it was significant More

by SpeeVulcan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2024 -

Herb Chambers Ford of Braintree responded

Hi SpeeVulcan, we're delighted to hear that your first service experience at Herb Chambers Ford of Braintree was a positive one! We look forward to serving you again! Have a great ride!

November 13, 2024

Cindy was very good service was done in a timely manner had oil change and sticker More

by Ajm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
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Nov 13, 2024 -

Herb Chambers Ford of Braintree responded

Hi Ajm! Thank you for sharing your experience! We're delighted to hear that Cindy provided excellent service and that your oil change and sticker renewal were handled promptly. We appreciate your feedback and look forward to serving you again soon at Herb Chambers Ford of Braintree!

November 12, 2024

One of the best experiences ever buying a car. Kudos to the salesman Keith, knowledgeable and extremely helpful. More

by Mathieuclifford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jafri, Keith
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Nov 12, 2024 -

Herb Chambers Ford of Braintree responded

Hi Mathie, we're delighted to hear that Keith provided you with such a great car-buying experience at Herb Chambers Ford of Braintree. We hope to see you next time! Enjoy your new ride!

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