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Herb Chambers Ford of Braintree

Braintree, MA

Overview
Employees
Reviews
Vehicles
4.8
1,449 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,449 reviews

November 04, 2024

Awesome experience. I will definitely recommend this dealership to anyone I know who is looking for a new car or truck More

by norrishollis233
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juilo
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November 02, 2024

Scott, Brandon, and Nat were awesome. They had me in and out the door in less than 30 minutes with my new Bronco. More

by sarahk622
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Herb Chambers Ford of Braintree responded

We're delighted to hear that Scott, Brandon, and Nat made your experience at Herb Chambers Ford of Braintree quick and enjoyable! Enjoy your new Bronco!

November 01, 2024

They were very informative as to what work they had to do on my vehicle. More

by mariefarmer401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Herb Chambers Ford of Braintree responded

We appreciate the fantastic review, Marie! Thank you for coming to Herb Chambers Ford of Braintree!

October 30, 2024

Went in for routine service and to have two problems looked at. Service done ,two problems fixed with new battery. New problem with auto driver's window not working. Other than that great job. More

by mikew963
Recommend Dealer
Yes
Employees Worked With
Cindy Regimbald
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October 30, 2024

I always have a great experience at Herb Chambers Ford of Braintree. Nathaniel showed us three different vehicles always patient and smiling. Thanks Nate for helping us get another great truck. More

by jspyr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Herb Chambers Ford of Braintree responded

We're delighted to hear that Nathaniel provided you with a great experience at Herb Chambers Ford of Braintree! It's wonderful knowing he was patient and helpful in finding the perfect truck for you. Enjoy your new ride, and thank you for choosing us again!

October 29, 2024

Great service very professional dealership Very accommodating service department vechicle was finished when promised Thank you More

by jlee1113@earthlink.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Rydings
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your experience with Herb Chambers Ford of Braintree! We're delighted to hear that our service team met your expectations and delivered on time. We appreciate the support!

October 25, 2024

Easy to make appt. Drop off at 830 am and rental was ready Fixed several recalls and dashboard warnings car was fixed and returned at 330 it was a great experience More

by coughlind40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
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Oct 25, 2024 -

Herb Chambers Ford of Braintree responded

We're delighted to hear that your experience with Herb Chambers Ford of Braintree was smooth and efficient! It's great to know the team took care of everything promptly. Thanks for sharing your feedback!

October 23, 2024

Great customer service and experience. Not having drama is always a blessing especially nowadays. Thanks More

by Al Holder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Herb Chambers Ford of Braintree responded

Al, we're delighted to hear you had a drama-free experience with us at Herb Chambers Ford of Braintree. Thanks for the kind words and support!

October 19, 2024

Everyone at the dealership worked in my best interest. The level of customer care was amazing! More

by shannon.guiney
Recommend Dealer
Yes
Employees Worked With
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Herb Chambers Ford of Braintree responded

Shannon, Thank you for the five-star rating! The team looks forward to working with you again! - Herb Chambers Ford of Braintree

October 18, 2024

I dealt with Cindy R. who was phenomenal! This was my first experience with a dealership and she made the process very smooth. She was a pleasure to deal with. More

by Shiloh567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Regimbald
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Oct 19, 2024 -

Herb Chambers Ford of Braintree responded

Hi Shiloh, we're delighted to hear that Cindy made your first dealership experience a smooth one at Herb Chambers Ford of Braintree. Thank you for sharing your positive feedback! Safe travels!

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