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Herb Chambers Ford of Braintree

Braintree, MA

4.8
1,487 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,487 reviews

December 21, 2024

The car was reviewed 4 days ahead of promise date and promptly repaired under warranty. All other dealers in the area had a 3+ week backlog. More

by Ben Geldhof
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Cindy regimbald
December 21, 2024

Quick simple understanding for the services that was needed. Dianne took care of orders professional as posible More

by wsoto9780
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dianne
December 19, 2024

I have bought 2 cars now with this dealership and the experience has been amazing both times. Brandon in sales is amazing I have working with him twice now. He is extremely helpful and works with your More

by mhiggins15
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your positive experience with us! We're delighted to hear that Brandon and Jessica provided excellent service during both of your visits at Herb Chambers Ford of Braintree. We look forward to seeing you again when you're ready for your next car!

December 19, 2024

No one ever likes to be told they need work done but Cindy did a good job explaining what needed to be done , the time involved and the cost More

by P
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Cindy from service
Dec 20, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to hear Cindy provided clear and helpful information during your visit at Herb Chambers Ford of Braintree. Thank you for sharing your experience with us!

December 18, 2024

My car purchase experience at Herb Chambers Ford of Braintree was a positive one. Salesman was very patient and noligable. So far I'm happy with my purchase and overall experience at this dealership. More

by Cabartolotti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Jafri
Dec 19, 2024 -

Herb Chambers Ford of Braintree responded

We're delighted to hear that you had a positive experience with our team at Herb Chambers Ford of Braintree. Thank you for your kind words and enjoy your new car!

December 17, 2024

Needed our tire fixed in an emergency and Herb Chambers Service Department came through for us with flying colors and even looked up the warranty and there was no charge. FANTASTIC!!! THANK YOU JON RYD More

by dottib1951
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Rydings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Herb Chambers Ford of Braintree responded

We're delighted to hear that Jon and the team at Herb Chambers Ford of Braintree were able to assist you so efficiently! Thank you for sharing this fantastic feedback, and please don't hesitate to reach out if we can be of service again in the future!

December 16, 2024

Keith Jafri (Sales Consultant) and Brandon Williams (Sales Manager) provided excellent customer service! Would recommend them when purchasing a vehicle at Herb Chambers Ford! More

by M. Wong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Jafri
Dec 17, 2024 -

Herb Chambers Ford of Braintree responded

Thank you for recommending Keith and Brandon at Herb Chambers Ford of Braintree! We're delighted to hear they provided excellent service during your visit. Enjoy your new vehicle!

December 15, 2024

Would recommend Chambers FORD staff excellent job done correct on time as said staff courteous would be here if not satisfied More

by catco31169
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Herb Chambers Ford of Braintree responded

Thank you for the recommendation! We're delighted to hear that our team at Herb Chambers Ford of Braintree provided excellent service and met your expectations. We appreciate your support and look forward to serving you again in the future!

December 14, 2024

When I bring my vehicle in for service they take good care of it. I can be confident that it will be fixed to my satisfaction. Jack Nugen is professional and courteous. More

by Albert
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Herb Chambers Ford of Braintree responded

Albert, we're delighted to hear that Jack and the team at Herb Chambers Ford of Braintree are taking great care of your vehicle. Thank you for trusting us with your service needs!

December 12, 2024

Cindy was great to work with. Very informative and helpful on the progress of the repairs. More

by willoughby2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Dec 12, 2024 -

Herb Chambers Ford of Braintree responded

Thank you for rating us five stars! The team looks forward to working with you again! - Herb Chambers Ford of Braintree

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