Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center

Scheduled my service via the Ram app several weeks ago and arrived today. Meet Brandon at the service desk and he took care of the rest. Oil change, tire rotation, and inspection sticker was complete with and arrived today. Meet Brandon at the service desk and he took care of the rest. Oil change, tire rotation, and inspection sticker was complete within an hour and I was out the door. It’s always refreshing to work with professionals with no drama. Was good to see Brandon again, this is one of the few dealerships where you can walk into the door and see familiar faces for well over a decade. Thanks again! More

The above and beyond help we received from Herb Chambers Jeep and especially Patrick with the service on our 2020 Jeep Cherokee was great! Jeep and especially Patrick with the service on our 2020 Jeep Cherokee was great! More

Everyone here is great! Always a good experience. And my car is always cleaner than when it went in. Always a good experience. And my car is always cleaner than when it went in. More

Most excellent service from beginning to end. My car is like new! Wouldn’t go anywhere else! Customer for life! My car is like new! Wouldn’t go anywhere else! Customer for life! More

My service manager, Adam was so helpful and considerate. He made the waiting time go bye like I was his only customer, and I definitely wasn't. He's an outstanding gentleman and deserves more praise then I He made the waiting time go bye like I was his only customer, and I definitely wasn't. He's an outstanding gentleman and deserves more praise then I can put into words. Thanks Adam. More

I have received high quality service & professionalism for the past nine years at Herb Chambers. for the past nine years at Herb Chambers. More

Adam was very good and took very good arrow my car and I would ask for him again would ask for him again More

Great service and comfortable waiting room. Everyone is very friendly. I will continue to take my vehicle to Herb Chambers Everyone is very friendly. I will continue to take my vehicle to Herb Chambers More

The final work is only average. A specific sales rep is unreliable and unprofessional. You must absolutely advocate for yourself and your vehicle. Ask to speak with management and A specific sales rep is unreliable and unprofessional. You must absolutely advocate for yourself and your vehicle. Ask to speak with management and you’ll have a response after your car is in their hands for 5 business days! Especially absurd that you are told that you will have a replacement vehicle within two days! 5 days later and the customer has to reach out to the sales rep to inquire about their car. Notes about the reported car issue are not in the computer logs. And sales rep is gone for the day by 3:30 on this 5th day of no communication! Had to ask for Manager to get any answer as to my questions/issues reported 5days prior. Unacceptable business response in these days when family needs their vehicle in order to proceed with life’s routine. I will never recommend this dealership to anyone More

My oil change gage was not reset to let me know my oil life and no sticker on windshield to let me know when to come back life and no sticker on windshield to let me know when to come back More