Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center

Always great to deal with A pleaser to deal with always there to help let you know about repairs before doing job and price of job great to deal with A pleaser to deal with always there to help let you know about repairs before doing job and price of job great to deal with More

Always on top of their game . In and out in a timely manner. They keep me up to date on bulletins and recalls. The only thing that would make it better is if they would hire . In and out in a timely manner. They keep me up to date on bulletins and recalls. The only thing that would make it better is if they would hire me to work in the Service department!! More

Oil change/tire rotation Made an appointment as I was waiting. Took an hour, which was reasonable. Always come here and as yet, have not had a problem, with service. Made an appointment as I was waiting. Took an hour, which was reasonable. Always come here and as yet, have not had a problem, with service. More

Very friendly staff The service department is very friendly and respectful toward their customers. They completed the work that needed to be done in a timely manner and c The service department is very friendly and respectful toward their customers. They completed the work that needed to be done in a timely manner and covered it under their warranty. They were also able to give me a loaner vehicle so I could get to work. One improvement that could be made is keeping the customer updated on their vehicle. I had to call at the end of a business day to find out the repair that needed to be made on my vehicle after dropping it off in the morning. Other than that great service. Ken was great. More

Excellent experience Ken Brackley, the service foreman at Herb-Chambers Jeep Chrysler, is the best Jeep mechanic in New England and the reason I drive from 125 miles away Ken Brackley, the service foreman at Herb-Chambers Jeep Chrysler, is the best Jeep mechanic in New England and the reason I drive from 125 miles away to have my two Jeeps taken care of there/ More

Service Went for an oil change/ routine maintenance and found there was a recall that was going to take 3 hrs. to do and was immediately offered a free rental Went for an oil change/ routine maintenance and found there was a recall that was going to take 3 hrs. to do and was immediately offered a free rental for the day until the vehicle repair was complete. Awesome experience. More

Excellent Customer Service They had me in and out in no time at all. Very professional and courteous service. They even washed my truck before returning it to me. Outstanding They had me in and out in no time at all. Very professional and courteous service. They even washed my truck before returning it to me. Outstanding Service! More

Oil change, tire rotation, MPI Quick and painless. Wait was very short. I was very happy with the service and the speed of the maintenance. I will recommend this service to anyone. Quick and painless. Wait was very short. I was very happy with the service and the speed of the maintenance. I will recommend this service to anyone. More

Damsels in Distress :-) My Jeep wouldn't start after pumping gas at the Charleton Service Center on our way to Cape Cod. We (me, my friend and my 113 lb. Golden Retriever) w My Jeep wouldn't start after pumping gas at the Charleton Service Center on our way to Cape Cod. We (me, my friend and my 113 lb. Golden Retriever) were towed to Herb Chambers in Millbury, MA, since it was the closest Jeep dealer. The service center was fantastic. Brett Coleman, the service manager, was so helpful and calm. He even offered us pizza while we waited since it was lunchtime and they had some extra in the shop area! Everyone made us feel so comfortable and welcome while we waited, even my dog. Brett squeezed our service in and they determined it was the battery. Within a couple hours, we were back on the road. I wish they were closer! I would definitely recommend bringing my car for service here. They are friendly, knowledgeable and explained the service provided and the reason for the problem. Thank you again to the service team at Herb Chambers/Millbury. You turned a nightmare road trip into a pleasant experience! More