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Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center
Millbury, MA
383 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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383 Reviews of Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center
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October 23, 2017
Prompt & Polite Brought my leased Jeep in for its first oil change. Enjoyed the cleanliness of the waiting room. The staff was very polite and whole experience was Brought my leased Jeep in for its first oil change. Enjoyed the cleanliness of the waiting room. The staff was very polite and whole experience was positive. More
by Michelle P
Employees Worked With
Denise
October 13, 2017
Sales = Great, Service = poor Rob Gallant was a phenominal sales person and I would recommend him to anyone. That is where the great experience ended. After driving the tru Rob Gallant was a phenominal sales person and I would recommend him to anyone. That is where the great experience ended. After driving the truck for only 50 miles I noticed a shake. A SIGNIFICANT shake. I then took it in to the service department. I was told that "That's how the truck was designed." WHAT!!!!! Nobody designs a truck to shake. I had to go back numerous times for the same reason. I drove a multitude of other trucks on the lot as well, that did NOT shake the way mine did. Guess what... "That's how it's designed." was the only thing that the service manager knew how to say. Ultimately it cost ME a lot of money to have the problem fixed because the service department there didn't want to truly troubleshoot and fix the problem. The experience was frustrating and any decent dealership would have been concerned about their customer and not blowing them off. More
by mltmmt
Employees Worked With
Rob Gallant, Charlie Thibault
October 03, 2017
Great Service I am always taken care of promptly when I arrive. Everything is explained to me as to what has been done when my car is ready for pickup. Very court I am always taken care of promptly when I arrive. Everything is explained to me as to what has been done when my car is ready for pickup. Very courteous service department. More
by mom
Employees Worked With
Jennifer
September 25, 2017
Very helpful, friendly service Service dept was helpful in ordering parts, providing as much info as possible, and worked to get a loaner vehicle at the last minute when I found out Service dept was helpful in ordering parts, providing as much info as possible, and worked to get a loaner vehicle at the last minute when I found out the car wouldn't be ready until the next day. Thanks for the help. More
by Dan
Employees Worked With
September 15, 2017
Air bag recall Had to look all over southeast MA for a dealership that would service my vehicle. I live on the Cape and Your dealership was the only one that would Had to look all over southeast MA for a dealership that would service my vehicle. I live on the Cape and Your dealership was the only one that would do the work. More
by rhunting
Employees Worked With
No names remembered
September 14, 2017
Made the hassle of a recall easy My cars alternator was destroyed and ended up having a recall for it. After days of talking on the phone with Chrysler about a rental, I called to dea My cars alternator was destroyed and ended up having a recall for it. After days of talking on the phone with Chrysler about a rental, I called to dealer to check up on my vehicle only to find out they put another alternator in it instead of waiting for the parts from chrysler. Did not have to deal with any more pushing around about a rental. Very happy. More
by Tiebar
Employees Worked With
Megan and Brett in service
September 13, 2017
Fast and polite I don't have anything extra to say. I always take my car here and my daughter is coming here now too. We are happy with this dealership. I don't have anything extra to say. I always take my car here and my daughter is coming here now too. We are happy with this dealership. More
by Dking
Employees Worked With
September 12, 2017
Excellent experience! The process was smooth and simple. Everyone involved was very helpful and professional! I will always return to this dealership in the future! Thank y The process was smooth and simple. Everyone involved was very helpful and professional! I will always return to this dealership in the future! Thank you so much for all you're help More
by Nani
Employees Worked With
Charlie Thibault
September 12, 2017
Excellent I brought my Jeep Patriot in for a recall service and I was treated very well. I did use the shuttle which is an excellent idea I brought my Jeep Patriot in for a recall service and I was treated very well. I did use the shuttle which is an excellent idea More
by Debby
Employees Worked With
Ken Brackley
September 11, 2017
Unscheduled Visit but Herb CHambers took care of me I was returning from a long trip and realized as I drove past the dealership that I needed my routine service done for my truck. I didn't call but to I was returning from a long trip and realized as I drove past the dealership that I needed my routine service done for my truck. I didn't call but took the chance that they might be able to take care of my needs and they came through for me. More
by fishon2k
Employees Worked With
Gabriella?
