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Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center
Millbury, MA
357 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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357 Reviews of Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center
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November 10, 2017
Service All work completed as asked great service. Pleasant employees have used your service for years always treated w with great respese will be glade to All work completed as asked great service. Pleasant employees have used your service for years always treated w with great respese will be glade to return More
by Joe
Employees Worked With
November 08, 2017
Uneventful Recall visit resulted in no actual work done. Updated software. Visit was done quickly. Service advisor was efficient. However I thought when servic Recall visit resulted in no actual work done. Updated software. Visit was done quickly. Service advisor was efficient. However I thought when service is provided a complimentary car wash is given, it was not. Herb Chambers Ford in Westboro does. More
by sac65
Employees Worked With
November 08, 2017
Quick, excellent service My service representative, Rich, was organized and had the necessary information for my appointment ready for when I arrived and the service was done My service representative, Rich, was organized and had the necessary information for my appointment ready for when I arrived and the service was done in a timely fashion. More
by Brooks Robinson
Employees Worked With
Rich in service
October 25, 2017
everything went smooth so far so good....still having work done...parts have been orded...will update when finished...it will be a little while....have to wait for the repai so far so good....still having work done...parts have been orded...will update when finished...it will be a little while....have to wait for the repair More
by paul69
Employees Worked With
Denise Jette...service
October 23, 2017
Prompt & Polite Brought my leased Jeep in for its first oil change. Enjoyed the cleanliness of the waiting room. The staff was very polite and whole experience was Brought my leased Jeep in for its first oil change. Enjoyed the cleanliness of the waiting room. The staff was very polite and whole experience was positive. More
by Michelle P
Employees Worked With
Denise
October 13, 2017
Sales = Great, Service = poor Rob Gallant was a phenominal sales person and I would recommend him to anyone. That is where the great experience ended. After driving the tru Rob Gallant was a phenominal sales person and I would recommend him to anyone. That is where the great experience ended. After driving the truck for only 50 miles I noticed a shake. A SIGNIFICANT shake. I then took it in to the service department. I was told that "That's how the truck was designed." WHAT!!!!! Nobody designs a truck to shake. I had to go back numerous times for the same reason. I drove a multitude of other trucks on the lot as well, that did NOT shake the way mine did. Guess what... "That's how it's designed." was the only thing that the service manager knew how to say. Ultimately it cost ME a lot of money to have the problem fixed because the service department there didn't want to truly troubleshoot and fix the problem. The experience was frustrating and any decent dealership would have been concerned about their customer and not blowing them off. More
by mltmmt
October 03, 2017
Great Service I am always taken care of promptly when I arrive. Everything is explained to me as to what has been done when my car is ready for pickup. Very court I am always taken care of promptly when I arrive. Everything is explained to me as to what has been done when my car is ready for pickup. Very courteous service department. More
by mom
Employees Worked With
Jennifer
September 25, 2017
Very helpful, friendly service Service dept was helpful in ordering parts, providing as much info as possible, and worked to get a loaner vehicle at the last minute when I found out Service dept was helpful in ordering parts, providing as much info as possible, and worked to get a loaner vehicle at the last minute when I found out the car wouldn't be ready until the next day. Thanks for the help. More
by Dan
Employees Worked With
September 15, 2017
Air bag recall Had to look all over southeast MA for a dealership that would service my vehicle. I live on the Cape and Your dealership was the only one that would Had to look all over southeast MA for a dealership that would service my vehicle. I live on the Cape and Your dealership was the only one that would do the work. More
by rhunting
Employees Worked With
No names remembered
September 14, 2017
Made the hassle of a recall easy My cars alternator was destroyed and ended up having a recall for it. After days of talking on the phone with Chrysler about a rental, I called to dea My cars alternator was destroyed and ended up having a recall for it. After days of talking on the phone with Chrysler about a rental, I called to dealer to check up on my vehicle only to find out they put another alternator in it instead of waiting for the parts from chrysler. Did not have to deal with any more pushing around about a rental. Very happy. More
by Tiebar
Employees Worked With
Megan and Brett in service
