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Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center

Millbury, MA

4.7
357 Reviews

357 Reviews of Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center

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August 10, 2024

Great service always very friendly and professional. Chelsea was great. Don Porcaro very helpful. Thank you More

by lenariccardi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Porcaro
Aug 12, 2024 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thanks for the shoutout! We're glad to hear Chelsea and Don provided great service at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury. We appreciate your support!

August 06, 2024

Very professional, honest and friendly . Highly recommend. I will be bring my Jeep for servicing More

by lanceymom2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Thibault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for giving our Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury team an opportunity to earn your business! We appreciate your review and look forward to seeing you again in the future!

July 24, 2024

Came in with our new used Promaster van for oil change and regular multi point check. Had a great experience with Patrick Wilbur in the service department More

by meredith02144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Wilbur
Jul 25, 2024 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We're delighted to hear that Patrick provided you with a great experience at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury. Thanks for trusting us with your ProMaster's service needs!

July 18, 2024

Sales manager Chelsea Waugh was as usual very friendly, courteous and professional! Service technician very thorough and fast service! More

by Truckmaster632908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Waugh
Jul 18, 2024 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We're delighted to hear that Chelsea and our service technician provided you with friendly, courteous, and efficient service at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury! Thanks for the great review!

June 14, 2024

They were straightforward when I bought my vehicle. Made the experience quick and enjoyable. Just had by first service and I was taken on time and my car was done an hour early. Great first impression More

by Nnelson3312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Thibault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for sharing your positive experience! We hope to provide all of our customers with this level of service! See you next time at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury!

June 05, 2024

Brought my vehicle in because the AC was. It blowing cold air. They took my car in right on schedule. Diagnosed the problem which is covered by my extended warranty and ordered the parts. It More

by Cappello.nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 06, 2024 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We're glad to hear that our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury provided efficient service and great communication during your visit. Thank you for sharing your experience!

May 14, 2024

The communication was very poor from the beginning. All I was looking for was a text or call from them to see if any progress or updates. I did not hear back for over a week. The first day the car wa More

by nhkinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
May 20, 2024 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for the review. I'm disappointed to hear that the service provided by our team did not meet expectations and will make sure we address this feedback internally so we can take steps to improve our communication moving forward. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, Paul Santosuosso - General Manager - psantosuosso@herbchambers.com

May 03, 2024

My experience was good Brandon took time to explain the problem ,great service nice people good service More

by Rita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
May 03, 2024 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Rita, we're glad to know Brandon provided you with excellent service at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury. Thanks for your feedback!

April 26, 2024

My wife brought her Jeep in for an oil change and tire rotation today 04/26/24. After waiting for 2 hours she went to the desk to ask about her car. The advisor was playing on their phone and she had to g More

by gmlifer
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unknown
May 07, 2024 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for bringing this to my attention. I'm disappointed to hear that your wife's experience wasn't up to the high standards of customer care that we set for ourselves and will make sure this feedback gets addressed with the appropriate members of our team. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, Paul Santosuosso - General Manager - psantosuosso@herbchambers.com

April 17, 2024

Chelsea, my service advisor, did an outstanding job in all respects. She explained the problem and presented a cost effective solution. Bravo! More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Waugh
Apr 18, 2024 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Paul, it's great to know Chelsea provided you with such excellent service at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury. We appreciate your kind words and are here if you need anything else!