Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center
Millbury, MA
357 Reviews of Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center
Very professional, honest and friendly . Highly recommend. I will be bring my Jeep for servicing Highly recommend. I will be bring my Jeep for servicing More
Came in with our new used Promaster van for oil change and regular multi point check. Had a great experience with Patrick Wilbur in the service department and regular multi point check. Had a great experience with Patrick Wilbur in the service department More
They were straightforward when I bought my vehicle. Made the experience quick and enjoyable. Just had by first service and I was taken on time and my car was done an hour early. Great first impression Made the experience quick and enjoyable. Just had by first service and I was taken on time and my car was done an hour early. Great first impression More
Brought my vehicle in because the AC was. It blowing cold air. They took my car in right on schedule. Diagnosed the problem which is covered by my extended warranty and ordered the parts. It It blowing cold air. They took my car in right on schedule. Diagnosed the problem which is covered by my extended warranty and ordered the parts. It was Avery efficient process and the service rep provided great communication. More
The communication was very poor from the beginning. All I was looking for was a text or call from them to see if any progress or updates. I did not hear back for over a week. The first day the car wa All I was looking for was a text or call from them to see if any progress or updates. I did not hear back for over a week. The first day the car was brought in the service associate gave me no information and I waited in the waiting room until I finally went to the desk to ask. I was then told that they couldn’t look at the vehicle for a couple days. That turned into a week and half and still nothing. When they finally tried to communicate they sent the wrong information to my husband and thought he was another person so called him by the wrong name. They used to be known for their service but I would not recommend them to anyone. More
My wife brought her Jeep in for an oil change and tire rotation today 04/26/24. After waiting for 2 hours she went to the desk to ask about her car. The advisor was playing on their phone and she had to g rotation today 04/26/24. After waiting for 2 hours she went to the desk to ask about her car. The advisor was playing on their phone and she had to get their attention. When she asked if everything was ok with her car he looked around, found her keys and said your keys are right here and then proceeded to write up her paperwork. She was never given an MPI or told if they even did an inspection during the service. I have to wonder how long her keys were just laying there, what quality of service was done and how much time of hers was waisted due to them being otherwise occupied. More