Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center

Fabulous Experience ! I brought my 2100 Ram in for a factory recall, I called ahead to see how long the repair would take and scheduled a Monday morning appointment for 8:0 I brought my 2100 Ram in for a factory recall, I called ahead to see how long the repair would take and scheduled a Monday morning appointment for 8:00 AM. I figured I would be out by 10:00 AM at the latest, and scheduled the rest of my day accordingly. Upon arrival I was informed that this repair would take at least a half day, assuming they had all the needed parts on hand. Well I wasn't happy with this news, but the woman assisting me quickly offered a lease car for the day. Nice, new Jeep small SUV. About an hour later I was called and told that my truck needed parts not on hand and that it would not be ready until sometime Tuesday. I was told I could continue with the Jeep and only needed to replace the gas I used - more than fair. When I went to pick up my truck there was no charge for anything, and my truck was washed and vacuumed out - a very pleasant surprise. More

Murtada was awesome!!! I brought my car in for a recall and ended up “just looking”. Long story short, I ended up leasing a 2018 Jeep Grand Cherokee Altitude. Murtada greet I brought my car in for a recall and ended up “just looking”. Long story short, I ended up leasing a 2018 Jeep Grand Cherokee Altitude. Murtada greeted my husband and I and made us feel comfortable and was VERY patient. Murtada made leasing a new vehicle so easy and I am looking forward to working with him again soon. More

Great service Service advisor was very attentive and told me what was going on more than once so as not to leave me hanging/wondering. Coffee and breakfast treats Service advisor was very attentive and told me what was going on more than once so as not to leave me hanging/wondering. Coffee and breakfast treats were good to have. More

Fantastic service with a smile! I came in for a recall and met Gabriella The nicest and most knowledgeable service advisor I have had the pleasure to speak with, She got all my info I came in for a recall and met Gabriella The nicest and most knowledgeable service advisor I have had the pleasure to speak with, She got all my info and paper work done in a jiffy and was very helpful answering any questions I had. When I came back to pick up my truck I she was fantastic going over everything. This is truly a winning team From the general manager Doug who located my truck and arranged to get it from another dealer for me Mike the sales Manager who gave me a great deal To Charlie and Gabriella who take car of me in the service department to the technician David Hilton who fixes my concerns flawlessly. Honestly You cant find a better Mopar dealer ship anywhere. Thank you very much. Keith Solomon More

Warranty coverage My jeep was consuming a lot of oil. Had to have 3 oil consumption tests and then gave me a new engine and a rental all at no cost. They were knowledg My jeep was consuming a lot of oil. Had to have 3 oil consumption tests and then gave me a new engine and a rental all at no cost. They were knowledgeable, professional, and courteous. I had very good and fast service. Jeep runs great. Definitely recommend this dealer and service team. More

Good, nice waiting room clean bathrooms and coffe was fresh Good experience overall. the wait for oil change was convenient due to making a appointment. nice waiting area clean bathrooms. The pastry’s was a nic Good experience overall. the wait for oil change was convenient due to making a appointment. nice waiting area clean bathrooms. The pastry’s was a nice touch. More

Always Treated well This is my second Jeep vehicle with Herb Chambers of Millbury. All aspects of my vehicle ownership have been positive. I have no problem referring p This is my second Jeep vehicle with Herb Chambers of Millbury. All aspects of my vehicle ownership have been positive. I have no problem referring people to this dealership. A special thanks to the Service Department. They have always been helpful. More

Outstanding service Richard Scherer and crew very frieldy and helpful excellent service and would recommend them for everything had water pump leak and got me right in an Richard Scherer and crew very frieldy and helpful excellent service and would recommend them for everything had water pump leak and got me right in and in no time. More

recall, oil change and parts. Well done service communicated and got back to us in a timely manner. Good Job Van needed parts and oil change and recall. parts needed to be ordered, we rec service communicated and got back to us in a timely manner. Good Job Van needed parts and oil change and recall. parts needed to be ordered, we received email from service stating parts are in. More

Excellent Service Department I was very pleased with the Service Department. My visit was routine scheduled service and I was in and out quickly and accommodated well while I wait I was very pleased with the Service Department. My visit was routine scheduled service and I was in and out quickly and accommodated well while I waited. More