Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center
Millbury, MA
404 Reviews of Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center
Needed an oil change as I was down to 6 %. I scheduled an appointment for the 18th but was not comfortable waiting till then. So I dropped in. Brandon put me into a 2 for one special which will take care of appointment for the 18th but was not comfortable waiting till then. So I dropped in. Brandon put me into a 2 for one special which will take care of my next oil change. He is excellent!!!! More
Had to come in for an unexpected service and everything was great. It was fast and courteous. Bret the service agent is the best. He knows his customers and takes very good care of them Bill Kane was great. It was fast and courteous. Bret the service agent is the best. He knows his customers and takes very good care of them Bill Kane More
This is the first time I ever did business with herb chambers however it will not be the last. The appointment was easy to set up and easy to understand the guidelines due to COVID-19. The person at th chambers however it will not be the last. The appointment was easy to set up and easy to understand the guidelines due to COVID-19. The person at the service counter definitely had great customer service skills More
Local garage was wrong. Herb Chambers Dodge was right. My 2013 Ram 1500, (with 244,300 miles on it), failed Mass. inspection. The garage said it needed 2 lower ball-joints. I had purchased the life-time wa My 2013 Ram 1500, (with 244,300 miles on it), failed Mass. inspection. The garage said it needed 2 lower ball-joints. I had purchased the life-time warrantee when I bought the truck new, (at Herb Chambers) so I brought it to herb Chambers for repair. They called and said they found nothing wrong with the ball-joints, but did discover a non-related issue with the drive-line. I asked them to take care of that issue, which they did in a timely manner - and all it cost me was the deductible. I don't remember the name of the service rep I spoke to, but I will say I was treated fairly and professionally, and will definitely bring my truck back to this dealership for any further issues. More
They were able to fix my issue in one visit unlike another dealership that I brought my car to 4 different times and was never fixed! so thankful it’s finally fixed! another dealership that I brought my car to 4 different times and was never fixed! so thankful it’s finally fixed! More
Service with me in mind I called before getting to my appointment for care service as I thought I was lost! The gentleman who helped me acclimate to where I was on route was I called before getting to my appointment for care service as I thought I was lost! The gentleman who helped me acclimate to where I was on route was patient and kind, and got me to my appointment on time. Unfortunately, I didn't write down his name as I was driving - sorry. More
Super competent This Dealership hás a team of trembling competence, professionals commited to our satisfaction. They surprise me with the care and dedication in pleas This Dealership hás a team of trembling competence, professionals commited to our satisfaction. They surprise me with the care and dedication in please us. Congratulations guys More
Truly customer service oriented! There's a reason I continue to return to this dealership. The service department is professionally run and technically savvy to fix the problem the f There's a reason I continue to return to this dealership. The service department is professionally run and technically savvy to fix the problem the first time. More
Great Service at Fair Prices This was my second time here, this visit was just for routine maintenance (oil change, wipers). The parts and labor price was lower than some cheapo f This was my second time here, this visit was just for routine maintenance (oil change, wipers). The parts and labor price was lower than some cheapo fast change places. The parts only price was only a little higher than what I spend when I do it myself. I don't think I wrote a review for my first visit (August 2019). That was for major service to fix problems from incompetent workers at Sears Auto and my backing into a big rock. That experience, while expensive was worth every penny! More
Great Customer Support Just purchased a 2018 Ram, had to bring it back for some body touch up and gas tank issue. They took care of both issues and provided me with a loaner Just purchased a 2018 Ram, had to bring it back for some body touch up and gas tank issue. They took care of both issues and provided me with a loaner . Service was done to my expectations. Mark took care of making sure the service was done and kept me up to date during the service. The service at this Ram dealer is exceptional by all representatives working there. More