Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center

Local garage was wrong. Herb Chambers Dodge was right. My 2013 Ram 1500, (with 244,300 miles on it), failed Mass. inspection. The garage said it needed 2 lower ball-joints. I had purchased the life-time wa My 2013 Ram 1500, (with 244,300 miles on it), failed Mass. inspection. The garage said it needed 2 lower ball-joints. I had purchased the life-time warrantee when I bought the truck new, (at Herb Chambers) so I brought it to herb Chambers for repair. They called and said they found nothing wrong with the ball-joints, but did discover a non-related issue with the drive-line. I asked them to take care of that issue, which they did in a timely manner - and all it cost me was the deductible. I don't remember the name of the service rep I spoke to, but I will say I was treated fairly and professionally, and will definitely bring my truck back to this dealership for any further issues. More

They were able to fix my issue in one visit unlike another dealership that I brought my car to 4 different times and was never fixed! so thankful it’s finally fixed! another dealership that I brought my car to 4 different times and was never fixed! so thankful it’s finally fixed! More

Service with me in mind I called before getting to my appointment for care service as I thought I was lost! The gentleman who helped me acclimate to where I was on route was I called before getting to my appointment for care service as I thought I was lost! The gentleman who helped me acclimate to where I was on route was patient and kind, and got me to my appointment on time. Unfortunately, I didn't write down his name as I was driving - sorry. More

Super competent This Dealership hás a team of trembling competence, professionals commited to our satisfaction. They surprise me with the care and dedication in pleas This Dealership hás a team of trembling competence, professionals commited to our satisfaction. They surprise me with the care and dedication in please us. Congratulations guys More

Truly customer service oriented! There's a reason I continue to return to this dealership. The service department is professionally run and technically savvy to fix the problem the f There's a reason I continue to return to this dealership. The service department is professionally run and technically savvy to fix the problem the first time. More

Great Service at Fair Prices This was my second time here, this visit was just for routine maintenance (oil change, wipers). The parts and labor price was lower than some cheapo f This was my second time here, this visit was just for routine maintenance (oil change, wipers). The parts and labor price was lower than some cheapo fast change places. The parts only price was only a little higher than what I spend when I do it myself. I don't think I wrote a review for my first visit (August 2019). That was for major service to fix problems from incompetent workers at Sears Auto and my backing into a big rock. That experience, while expensive was worth every penny! More

Great Customer Support Just purchased a 2018 Ram, had to bring it back for some body touch up and gas tank issue. They took care of both issues and provided me with a loaner Just purchased a 2018 Ram, had to bring it back for some body touch up and gas tank issue. They took care of both issues and provided me with a loaner . Service was done to my expectations. Mark took care of making sure the service was done and kept me up to date during the service. The service at this Ram dealer is exceptional by all representatives working there. More

Love Brett in service. If he wasn’t back , I would not go there. !! He is an asset glad he’s back , stopped going when he was gone heard back. Now going back there. !! He is an asset glad he’s back , stopped going when he was gone heard back. Now going back More

I was very satisfied with my service. I have been buying cars and having them serviced here for many years. I always come back. I own a jeep and a fiat from this dealership. Thank you I have been buying cars and having them serviced here for many years. I always come back. I own a jeep and a fiat from this dealership. Thank you More