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Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center
Millbury, MA
357 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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357 Reviews of Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center
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March 26, 2019
Friendly Considerate Serviceman Although upon arrival, I had waited more than expected, Derek, the serviceman, was very friendly, considerate, and thoughtful while giving specific de Although upon arrival, I had waited more than expected, Derek, the serviceman, was very friendly, considerate, and thoughtful while giving specific details and explaining the situation. More
by AJG
Employees Worked With
Derek
March 19, 2019
Recall Called for appointment for recalls they made appointment around my time dropped it of very nice checking truck in. Went over recalls the needed to be Called for appointment for recalls they made appointment around my time dropped it of very nice checking truck in. Went over recalls the needed to be done. Truck was done on time. I always used this service department just because I trust them with service. I would recommend the service department. More
by Dunk
Employees Worked With
Can’t remember name of the two service writers
March 02, 2019
Great experience at this dealer!! Unlike other dealers ! Derek was GREAT! He explained everything, did what was asked and what was needed. You need to keep the guy, and give him more money!!!! Derek makes Derek was GREAT! He explained everything, did what was asked and what was needed. You need to keep the guy, and give him more money!!!! Derek makes your service department look and perform outstanding. Far above other dealerships. I bought this vehicle at another dealership unfortunately. That dealer was the worst. More
by Ob0268
Employees Worked With
Derek
February 28, 2019
Totally enjoyable. Quality of work was excellent, customer service was fast and friendly. Service was performed in a timely manner. The waiting area was clean and neat Quality of work was excellent, customer service was fast and friendly. Service was performed in a timely manner. The waiting area was clean and neat. More
by Dauph, Rich9417
Employees Worked With
Derek Millette
February 02, 2019
Experience was excellent Stephanie (service rep) was extremely Professional , accomdating and helpful. She took the time to explain my warranty of my 2014 Jeep GC ( the de Stephanie (service rep) was extremely Professional , accomdating and helpful. She took the time to explain my warranty of my 2014 Jeep GC ( the deductibles etc). More
by 4 wheel drive
Employees Worked With
Stefanie, Andrew Gibson
January 24, 2019
Service terrible caught them over charging for hours an labo Customer service horrible caught them over charging an add labor hours to my service. Who ever goes there watch your car they will charge you for 3 ho Customer service horrible caught them over charging an add labor hours to my service. Who ever goes there watch your car they will charge you for 3 hours of service for 30 mins of labor . Spoke to manager Charlie which I explained situation did not care for customer at all an provide detail which my vechile was over charge. More
by Samuel lopez
January 14, 2019
Excellent Service Rich & Charlie always take care of Me and my vehicle. Thank you for the support over the years. and making sure i'm taken care of. Sheronda Rich & Charlie always take care of Me and my vehicle. Thank you for the support over the years. and making sure i'm taken care of. Sheronda More
by sjackson0214
January 12, 2019
Service appointment Everyone I dealt with in the service dept was exceptionally nice and understanding, espically Stephanie. She explained everything and was very ccommo Everyone I dealt with in the service dept was exceptionally nice and understanding, espically Stephanie. She explained everything and was very ccommodating . I wasn't aware I could get a rental car and was relieved to find out not only I could, but my warranty covered the rental while my jeep was getting fixed! Overall, a great experience! More
by Tjal
Employees Worked With
Stephanie
January 09, 2019
Repair and replace rear differential Replaced rear differential on my Jeep Grand Cherokee. Only problem was shipping time of parts from Detroit, however they provided me with substitute Replaced rear differential on my Jeep Grand Cherokee. Only problem was shipping time of parts from Detroit, however they provided me with substitute transportation thankfully. More
by Joe
Employees Worked With
Derek
December 30, 2018
Walk-LOF, tire rotation. Was out in less time than expected. Another terrific experience with the service department. Standard LOF and tire rotation. In and out quickly. And the washed the car, a 2015 Jeep Patri Another terrific experience with the service department. Standard LOF and tire rotation. In and out quickly. And the washed the car, a 2015 Jeep Patriot and vacuumed the inside, too. Great job. More
by Kirbstone
Employees Worked With
