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Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center

Millbury, MA

4.8
381 Reviews

381 Reviews of Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center

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April 15, 2021

We had issues with our radio on a vehicle we lease. They fixed it and the next day it wasn’t working again. We brought it back in and they gave us a brand new car to drive while they fixed ours. It took a b More

by Tinabrabbs4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark T?
Apr 16, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for the wonderful review! It makes us so happy to hear we've solved the issue with your radio and made you feel at ease during the process! We appreciate you taking the time to come see us and we look forward to providing more five-star experiences in the future! - Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury

March 26, 2021

Unbelievable great service Great turnaround time Unbelievable great service Great turnaround time Professional staff Ultimate experience Will continue to have my vehicle serviced at HC Loo More

by brwalker2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Apr 15, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

brwalker2012 - We sincerely appreciate the time it took for you to write this great review about our team! Our number one goal is providing an exceptional customer experience. We're so happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future! - Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury team

March 21, 2021

Great experience everyone was friendly and helpful from the service writer to the GM. They Got my truck in and out of service fast. The place is very clean. More

by J.dowd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Demaio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Thibault, Paul Santosuosso
Apr 13, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

J.dowd - Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. We're so pleased our team was able to do exactly that. Thank you again and we look forward to working with you again in the future! - Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury team

March 13, 2021

Was a bit early for my 8AM oil change appointment....ran into Mark at the Service Dept door. He welcomed me inside and began the check in process immediately. I mentioned a concern with suspension that he More

by Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark ????
Apr 01, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Kathy - Thank you so much for your kind words and we truly appreciate the opportunity to earn your business! Mark is such an asset to our sales team and we're so glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, and friendly personality make him an irreplaceable member of our team. We will be sure to pass along this great feedback. Thank you for your business and we hope to have the opportunity to work with you again! - Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury team

March 10, 2021

I love the service dept!!! I don’t know everyone’s name but they all are 5 star. They always keep me updated if I’m waiting or get me a rental. Love them!!!!! ♥️♥️♥️ More

by terribrower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Demaio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Cudak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Thibault, Steve Blackmer, Scott Baranaskas, Donald Porcaro, Luis Nieto, Kylle Higgins
Mar 30, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

terribrower - Thank you for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with our service department! We value your business and hope to see you again soon! - Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury team

February 10, 2021

I have had such a great experience at your dealership. Usually, when I'm there I have delt with Bret, who has been great. This time I worked with Mark, he was exceptional as well. Explaining everything ab More

by rmhbaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Feb 23, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

rmhbaker - Thank you for sharing your experience with us,! We're so pleased to hear that Mark was able to assist you with your service needs and get you back on the road in a timely manner. Mark is truly is a valuable member of our crew and we're glad to hear he impressed you. Thank you again and please let us know if there is anything we can assist you with in the future! - Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury team

January 10, 2021

Supper helpful and very accommodating, Made a service visit feel comfortable and inviting. Very different from my previous dealership which made me feel as if I was imposing on them at every visit. More

by JIM O.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Thibault
Jan 14, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

JIM O. - Thank you for taking the time to post such great comments about your experience with our team! We work very hard to provide our guests with exceptional customer service, and it is always a delight to read that our team members are exceeding our customers' expectations. Thank you for your business and we look forward to serving your automotive needs for many years to come! - Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury team

December 30, 2020

Brett is so honest and fair and explains absolutely everything to me… I am 100% confident having him handle the service on my vehicle. Thank you Brett! More

by JenG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Coleman
Jan 04, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

JenG - Thank you for the five-star review! We're so happy to hear that Brett is always able to assist! Thank you for your business and we look forward to serving your automotive needs for many years to come! - Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury team

December 20, 2020

I am currently leasing a Jeep and Ram 1500 from this dealership. I dealt with the same salesman and finance manager and they were both very accommodating, efficient, pleasant and professional. I have h More

by Nam85flh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lachina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Thibault, Steve Blackmer
Dec 29, 2020 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Nam85flh - Thank you! We realize you have several choices when buying a new vehicle and servicing one and we thank you for choosing Herb Chambers. We pride ourselves on providing our guests with top notch customer service and a stress-free experience, so we're pleased to hear that our team was able to provide you with exactly that. We thank you for your business and look forward to serving you again in the future! - Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury team

December 18, 2020

Did what I asked and more. Very professional. Great experience. Please fix your survey to not include minimum amount of words. Next time will not do survey. More

by susanconnelly54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Thibault
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