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Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center

Millbury, MA

4.8
380 Reviews

380 Reviews of Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center

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July 28, 2021

People are courteous, friendly and accommodating. Our household has bought four vehicles from this dealership mainly because we feel they treat people right and stand by their vehicles! More

by pegm509Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor
Jul 28, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Wow! Thank you so much for choosing Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury four times! It means a lot to hear we've provided five-star care consistently to you, and we look forward to many more of these to come!

July 21, 2021

The service at Herb Chambers was fantastic by Conner. He was very informative and helpful, It was a pleasant experience, they brought my vehicle right in kept me informed and did a great job ! More

by lgarabedian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conner
Jul 22, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We are so happy to hear we could make this an easy experience for you! Thanks for taking the time to leave us your positive review and for having confidence in our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury!

July 14, 2021

Great service as always no problem with service department always listening to concerns to repair problems always clean vehicles when there done services personnel always polite thanks you More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Thibault
Jul 15, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We appreciate your business and your review! Thanks from the Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury Team, Joe!

July 12, 2021

I had a good sales experience. My service experiences are just ok—- nothing special. You’d expect the dealer repair to be more expensive than an independent— that’s fine; but I’d expect it to be at a hi More

by Kevin30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Thibault
Jul 13, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We appreciate your honest feedback and hope to see you in the future to provide five-star care next time. Please don't hesitate to reach out to our team to discuss your concerns! Thank you! - Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury

July 08, 2021

This review is based on my second time purchasing a vehicle from Steve and I can assure you, it won’t be my last. He’s wonderful to work with - very knowledgeable, responsive and helpful. This time a More

by AHank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lachina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Blackmer
Jul 08, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for the glowing review and continued support! We're so glad Steve and David made this a memorable experience for you again, and we look forward to helping you in the future! - Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury

May 29, 2021

This is the second time the air cleaner was left open. The last time they said it was a muffler leak. Now one day after oil and filter service the engine light is on. My trust in the service dept.is begin More

by Bernsmoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Thibault
Jul 21, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We're sorry to hear about this experience. We appreciate your input and will address these concerns with our team. Please reach out to me so I can hear more about this situation and help provide a better experience next time. Thank you, Paul Santosuosso - General Manager - psantosuosso@herbchambers.com

May 03, 2021

Just finished my fifth oil & filter change at this dealership and it couldn't have gone more smoothly. Also have a filter changed and tires rotated. All done in an hour and fifteen minutes while I w More

by Eman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Thibault
May 04, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for your confidence in the Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury team! We greatly appreciate your business and look forward to your next visit!

April 16, 2021

Love this dealership.They always go above and beyond in Love this dealership. They always go above and beyond in sales and service. Im a LIFER!! Thankyou team at herb chambers millbury Sincerely Micha More

by Gutterman
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Thibault
Apr 16, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

It's such a wonderful feeling reading this review! Thank you so much, Michael! Your review has made our day and we love to hear our team has continued to provide great service to you! We look forward to seeing you again! - Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury

April 16, 2021

Needed to replace my drivers side mirror. It had to be ordered. Wasn’t expecting to come for several weeks, but Mark stayed on top of it and came in early. He called me right away and set up an appointmen More

by Batesy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark T
Apr 16, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We are so glad that Mark and our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury could help keep your car safe! Thanks for the review!

April 15, 2021

We had issues with our radio on a vehicle we lease. They fixed it and the next day it wasn’t working again. We brought it back in and they gave us a brand new car to drive while they fixed ours. It took a b More

by Tinabrabbs4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark T?
Apr 16, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for the wonderful review! It makes us so happy to hear we've solved the issue with your radio and made you feel at ease during the process! We appreciate you taking the time to come see us and we look forward to providing more five-star experiences in the future! - Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury

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