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Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center

Millbury, MA

4.7
357 Reviews

357 Reviews of Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center

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October 05, 2021

Everyone is so personnable and friendly and ready to make your stay as pleasant as possible More

by dew5559
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor
Oct 06, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for trusting our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury!

September 29, 2021

Place sucks service advisor Dan lies and doesn’t follow through. Horrible customer service will never do business there again you even lost a car sale because of the way I was treated More

by Jaymarcese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charlie Thibault
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for reaching out. I'd like the opportunity to get some more details about your experience so that I can make sure I'm addressing the situation appropriately with my staff. If you could please reach out to me directly at your earliest convenience, it would be greatly appreciated. Paul Santosuosso - General Manager - psantosuosso@herbchambers.com

Oct 18, 2021 -

Jaymarcese responded

What do you want to know ?

September 07, 2021

Knowledge based serviceImpeccable customer serviceThe Knowledge based service Impeccable customer service The entire service department is really top notch I would highly recommend using this service More

by Drschneid12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Thibault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in service. Dan in service
Sep 08, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

It's our privilege to serve you! Thank you so much for the kind comments about our service team. We appreciate your support and look forward to your next visit with us here at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury!

September 07, 2021

Went in for my routine oil change. Michael in service was very quick to greet me, was professional, asked if I had any issues with my vehicle, which was nice since I did have something I was concerned about. More

by bkeddy50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Sep 07, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for the wonderful feedback! We appreciate you coming to visit us here at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury and are so glad to hear that Michael made the experience a great one for you. Thanks again for your business and please don't hesitate to reach out if there's anything else we can do for you!

September 06, 2021

Brandon was amazing!Outstanding customer service !!I Brandon was amazing! Outstanding customer service !! I remember him from earlier visits He took the time and helped me reconnect CarPlay Please More

by plawless
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon !!!!
Sep 07, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for the great review - we'll certainly be sure to pass it along to Brandon! Your business is greatly appreciated by all of us here at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury and we look forward to seeing you again next time. Take care!

September 04, 2021

Truck is now running fine . Great job. Progress reports could be a bit better. Always nice working with Millbury office Hope to get my next truck with Herb Chambers More

by Rouellette17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 07, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for leaving the Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury team your honest feedback! We hope to see you again at your next appointment!

August 05, 2021

The dealership was clean and well maintained. The service representative Connor was polite and courteous and gave me five star service. More

by jbeauregard1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor, ??????????
Aug 06, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for stopping by to leave Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury a wonderful review!

July 28, 2021

People are courteous, friendly and accommodating. Our household has bought four vehicles from this dealership mainly because we feel they treat people right and stand by their vehicles! More

by pegm509Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor
Jul 28, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Wow! Thank you so much for choosing Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury four times! It means a lot to hear we've provided five-star care consistently to you, and we look forward to many more of these to come!

July 21, 2021

The service at Herb Chambers was fantastic by Conner. He was very informative and helpful, It was a pleasant experience, they brought my vehicle right in kept me informed and did a great job ! More

by lgarabedian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conner
Jul 22, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We are so happy to hear we could make this an easy experience for you! Thanks for taking the time to leave us your positive review and for having confidence in our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury!

July 14, 2021

Great service as always no problem with service department always listening to concerns to repair problems always clean vehicles when there done services personnel always polite thanks you More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Thibault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We appreciate your business and your review! Thanks from the Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury Team, Joe!

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