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Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center

Millbury, MA

4.7
357 Reviews

357 Reviews of Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center

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February 09, 2022

Service takes far to long, never done when promised. They do not seem organized at the counter More

by Jburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ersa Sara
Feb 24, 2022 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We understand your frustration and appreciate your patience. Your honest feedback is extremely valuable and we will address this with our team. Please reach out to us to discuss this experience so we can work to improve this for the future. Thank you, Paul Santosuosso - General Manager - psantosuosso@herbchambers.com

Feb 24, 2022 -

Jburn responded

To make matters worse, the day after my service my engine light came on. I was able to get it assessed by stopping by and was told it was an emissions issue. I was told at that time that it wouldn’t be due to my recent service. However, after I was able to get it back there the next week, come to find out it was a loose wire that would have occurred when they changed the air filter……sorry for the honest feedback, but that was incredibly frustrating to waste yet more precious time…..

February 08, 2022

Excellent Dealership to do business with. Service department was excellent. Took me right in and out. More

by andremallet5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conner
Feb 09, 2022 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for the kind review! We're so glad you came to visit us here at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury and we hope to see you again next time!

February 07, 2022

The people at the Service desk are always friendly and helpful. This time I had the pleasure of working with Chelsea. She’s was great! More

by Kjhaden1115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea
Feb 08, 2022 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

It means so much to hear our team provided five-star care to you! Thank you for coming to Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury!

January 21, 2022

Good experience with Connor.Was concerned about my Good experience with Connor. Was concerned about my problem. I felt that he tried to help me to fix, correct The issue with my Jeep seats. However More

by Sal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor
Jan 24, 2022 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Hi Sal, thank you for taking the time to share your honest feedback. We wish you the best of luck with your future service.

January 18, 2022

I've been taking my 2016 RAM 3500 w/6.7L Cummins pickup here for several years now. The bench strength of the diesel technicians hasn't always been good in the past, but this last year it's improved a grea More

by ramblinplan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Jan 20, 2022 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you! We're glad we could earn your business all these years! We appreciate you choosing the Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury team to provide your Ram 2500 Cummins with five-star care! We'll see you next time!

January 13, 2022

Very pleasant knowledge informing staff. Kept me up to date with servicing being done . Car was spotless when returned time , pleased with dealership. Will return for next yearly service. More

by Nrsfrhll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Thibault
4.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We are so happy to hear that our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury can take wonderful care of you!

December 29, 2021

The staff at Herb Chambers are always professional. They are informative and answer every question I have. More

by murf4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Dec 29, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We are so happy that our team can always take wonderful care of you! Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury is very proud of our team.

December 28, 2021

Excellent service! The environment was clean and the staff is courteous. Highly recommend this dealership! More

by donnaalbright23
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Dec 29, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Donna, we are so proud to hear that our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury can do such a great job for you!

December 21, 2021

Dan was very attentive to my needs, especially not knowing what the real problem was. I will go back! Thank you! More

by Michelle P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Dec 21, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Hi Michelle, thank you for taking the time to share your experience working with Dan at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury! See you next time!

December 12, 2021

I’m was recently at your service department at Herb Chambers Chrysler Dodge Jeep RAM Fiat of Millbury. I did not have an appointment but, they treat me with a very good response. I want to to say that More

by grunt_02_gunny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Brandon
Dec 14, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We're so happy our team could help you get the care your vehicle needed! Thank you for leaving Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury your five-star review!

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