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Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center

Millbury, MA

4.7
357 Reviews
Call Service Center (508) 757-7444

357 Reviews of Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center

Sort by
March 12, 2022

They are always professional and give you great service ,the waiting room is always clean More

by Cheech259
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
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Mar 14, 2022 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for the great review of our team here at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury! We appreciate your support and look forward to your next visit!

March 04, 2022

Friendly, professional,and they did not take long , waiting area very comfortable And and they washed my jeep More

by Chico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2022 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thanks, Chico! We're happy we've made the experience great! We'll see you next time! - Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury

March 02, 2022

The worst customer service ever see I would never do that again I would never go there again More

by Mechmech.mechmech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charlie Thibault
1.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2022 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We regret to hear this. We would love to help resolve your concerns and improve the experience. Please reach out to me at your earliest convenience to discuss what occurred during this visit. Thank you, Paul Santosuosso - General Manager - psantosuosso@herbchambers.com

March 01, 2022

Very professional but also friendly! Both showroom and service area. Highly recommend ! Service area explained everything in easy to understand terms. More

by Nancy.whalen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Demaio
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lachina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2022 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you, Nancy! We're glad we made this a great experience! - Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury

Mar 03, 2022 -

Nancy.whalen responded

I think I neglected to mention Chelsea in service - she was a great help!!

Mar 03, 2022 -

Nancy.whalen responded

I think I neglected to mention Chelsea in service - she was a great help!!

February 26, 2022

The service center is exceptional. Great customer service ! As Always!! Highly recommended /Service is fast. More

by Cw.whjconsulting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Thibault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2022 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for trusting the Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury team with your service needs! We appreciate your support and look forward to your next visit!

February 19, 2022

Service is outstanding! Friendly and fast! I Highly recommend to all my friends and family! More

by Jeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Thibault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Santosuosso
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Feb 22, 2022 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

It's great to hear we've made the process great! Thank you for coming to Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury!

February 19, 2022

Very attentive, good communication, very helpful and quality conscious when dealing with service department. Definitely service with a smile! More

by petem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
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Feb 21, 2022 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Hi Pete, thank you for your high rating! We look forward to working with you next time! 😀

February 18, 2022

Lacking communication feed back. no call backs cannot be reached. Connor has a no care attitude More

by Smarecurtis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charlie Thibault
1.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melonie Pitisci
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Lachina
3.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rossetti
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ersa Sara, Paul Santosuosso
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Mar 07, 2022 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for bringing this to my attention. I'm sorry to hear about the lack of communication from our team and will make sure this feedback gets addressed with the appropriate parties. If you'd like to discuss the situation in greater detail, please feel free to contact me directly. Thanks again, Paul Santosuosso - General Manager - psantosuosso@herbchambers.com

February 18, 2022

I went in today for simple maintence (oil change). I was greeted by Chelsea who was wonderful and helpful. She checked me in and advised about the length of time the service would take. I waited in More

by scott1313jl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea Waugh
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Feb 22, 2022 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We're pleased Chelsea could make this a positive experience for you! Thank you for choosing Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury as your go-to automotive resource! We look forward to seeing you again!

February 17, 2022

Excellent service as always, my service advisor was Adam, he is knowledgeable, professional and super helpful,he went above and beyond to make my visit very smooth and fast, thank you Adam for everything you More

by Gina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Parker.
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Feb 18, 2022 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for trusting the Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury team with your service needs! We're happy to hear Adam made your most recent visit a great one and we'll be sure to share this wonderful feedback with him. Thanks again for your support and we'll see you at your next visit!

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