Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center

Service manager Chelsea Waugh is always pleasant and informative with what you have left with service deals! informative with what you have left with service deals! More

Adam got me in&out of my service visit quickly. Very good experience as usual. Very good experience as usual. More

went in for a recall notice they took care of it right away also did updates on the computer while i was there great job away also did updates on the computer while i was there great job More

Dealership was unsure if they fixed recall issue due to their computer issues will advise. their computer issues will advise. More

No loaner available. Was told I had to wait 6-8 weeks for one. After 3 weeks made my own arrangements. Bought the vehicle as well as an extended warranty through them. To Was told I had to wait 6-8 weeks for one. After 3 weeks made my own arrangements. Bought the vehicle as well as an extended warranty through them. Totally unsatisfactory More

Service department is excellent they always make time for me and do a great job me and do a great job More

They’re very professional and service is always excellent! I wouldn’t take my jeep anywhere else!! excellent! I wouldn’t take my jeep anywhere else!! More

Great dependable service! Chelsea Waugh was AWESOME with fast check in and multiple updates on my vehicle’s progress! Chelsea Waugh was AWESOME with fast check in and multiple updates on my vehicle’s progress! More

Unfortunately I had a bad experience with the recent service I received at Herb Chambers… I came home to a puddle of oil in my driveway where the Jeep was parked after the oil change, I followed the service I received at Herb Chambers… I came home to a puddle of oil in my driveway where the Jeep was parked after the oil change, I followed the trail of oil all the way to the gym where my daughter had driven the Jeep to, I called the dealership to let them know the situation. There was oil all over the top of the engine right down to the undercarriage. I located the leak which was coming out of the o ring from the filter. There was no oil in the dipstick. I decided to have the  Jeep towed to herb chambers not knowing how much oil was left in the engine.  The dealership fixed the o ring and we picked up the Jeep My daughter drove it that day, I decided to check the oil the next morning and there was no oil on the dipstick.  I drove it to the dealership and they topped off the oil which they admitted that they forgot to do after I had I towed there the previous night..  Is there engine damage? I guess I will be the one that pays that price if there is, I am left with oil all over my garage floor and driveway, I guess I’ll fix that also. All service reps were great to deal with unfortunately like a waitress at a restaurant they are only as good as the cook though… Where do we go from here? Most likely not returning for service or buying the next Jeep there. I am not one to write these reviews but this situation was disappointing. Thank you, Tom Keating  More

Brandon in the service department was efficient, thorough, pleasant and a pleasure to deal with. thorough, pleasant and a pleasure to deal with. More