Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury

Very disappointed I was working discreetly with the finance manager (Pat Gallagher) on trading in my current vehicle and financing a different one. After he had me fill I was working discreetly with the finance manager (Pat Gallagher) on trading in my current vehicle and financing a different one. After he had me fill out an application and send him over my personal information, he ran my credit which created an inquiry and docked my credit score. Once this was done, we were emailing back and forth on what my options would be and everything seemed to be going fine. I had met Pat through his friend that I was dating. A few days later, his friend and I had split and since then, Pat completely ignored my emails and would no longer help. All I have to say about this, is that he is VERY unprofessional and should never have let a personal issue come in between a future business deal. Now, if I ever want to go elsewhere to look at a vehicle, they will see that I just had a recent inquiry with Herb Chambers and assume that the deal fell through. I am very disappointed that such a reputable dealership would have someone work for them with such low integrity in their position. More

Great Experience!!! I went to Herb Chambers Jeep Dodge Ram looking for a vehicle knowing I wanted a Jeep . I arrived shortly after open and I was greeted By Brett the sal I went to Herb Chambers Jeep Dodge Ram looking for a vehicle knowing I wanted a Jeep . I arrived shortly after open and I was greeted By Brett the salesman I told him what I was looking for and numbers I was looking to spend. After him speaking with the sales manager the told me what they had. He was very helpful, nice, easy to talk to and although I don't remember everyone's name that I spoke with that day from Brett the salesman to the finance guy Steve and everyone was so nice, knowledgable, helpful and I am very pleased with my vehicle a 2015 Jeep Patroit White. They had my registration the next day and I was able to stop by and get a sticker with fast priority service from the service department. There was a small problem with the second Key but I was kept up to date and Brett called when he said he would and I was issued another one like promised. I am so happy with my vehicle, the friendly people I encountered that day in sales and everyone else that I have spoken to at the dealership!! Thank you so much!!!! I will see you in 10 years when my daughter starts to drive !!!!! Thank you !!!!! More

Outstanding Experience A huge thanks to the sales manager Mike, for going above and beyond our expectations. We are completely satisfied with our new 2015 Ram. Also a big A huge thanks to the sales manager Mike, for going above and beyond our expectations. We are completely satisfied with our new 2015 Ram. Also a big thanks to Brett, our salesman. You guys "rock". We will definitely recommend your dealership to others. Thank you! More

Outstanding Service It was time for me to invest in a new vehicle and I was quite adamant that it was going to be a Toyota. However, I made a promise to my husband to go It was time for me to invest in a new vehicle and I was quite adamant that it was going to be a Toyota. However, I made a promise to my husband to go drive a Jeep Cherokee. When we arrived at Herb Chambers in Millbury, we were greeted by Patrick O. who said that he was there to help us - just let him know what we needed. I proceeded to tell Pat that I was only there to make my husband happy and I planned on buying a Toyota - he said ok, no worries, but let's have you drive that Jeep and see what you think. Much to my surprise - I loved the Jeep! And, due to the service we received from Pat and Mike, we went with the Jeep, not the Toyota. More

Great service from Eric Zewiey I was very hesitant to buy a new vehicle, but the minute I walked into herb chambers of Millbury and Eric Zewiey greeted me I knew I would buy a vehic I was very hesitant to buy a new vehicle, but the minute I walked into herb chambers of Millbury and Eric Zewiey greeted me I knew I would buy a vehicle from them. He was a great sales person, loaded with good information. I would highly recommend going to herb chambers and having Eric Zewiey help you purchase the vehicle of your dreams and make the experience perfec. More

Excellent car buying experience I was recently looking at a 2014 Jeep Grand Cherokee Overland (a dealer in West Spfld) but I was told that I would be able to get a 2015 Limited for I was recently looking at a 2014 Jeep Grand Cherokee Overland (a dealer in West Spfld) but I was told that I would be able to get a 2015 Limited for the same price or cheaper because there was no room to negotiate on the leftovers and they didn't qualify for any rebates or incentives. They actually didn't call me back or even try to sell me something else. I went to look at a 2015 (1hour away) at Herb Chambers; they didn't have one that I liked and asked me if there was something on the lot that I liked, they also had a 2014 Overland, THEY were able to negotiate and I bought it! We dealt with Michael Jenks and Mike Nicoletti. It was a great car buying experience, I would definitely go there again. More

Purchase of 2015 Jeep Renegade It was truly the best car buying experience I have ever had. I had no intention of buying a vehicle, just wanted to see, drive and price. But I left It was truly the best car buying experience I have ever had. I had no intention of buying a vehicle, just wanted to see, drive and price. But I left with a brand new Jeep with my budget intact and none of that OMG feeling. Thank you gentlemen, its hard enough for a single woman to buy a vehicle without feeling pressured, you made it a pleasure. More

Outstanding Experience I was recently looking for a new car, and turned to my friend Greg Mathews for help, but was initially concerned that as he represented Toyota and I w I was recently looking for a new car, and turned to my friend Greg Mathews for help, but was initially concerned that as he represented Toyota and I was looking for a Chrysler that even though Herb Chambers carried that make that he would not be able to help. What I discovered is that HC has a white-glove referral system in place whereby when I went to Chrysler, I was introduced to a hand-picked product specialist, Mike Jenks, and I received professional assistance from first look through the delivery process. Mike the GSM and Natalie the finance manager were both very easy to work with and I felt that I had formed a new professional relationship with everyone. I was thrilled with my experience and would gladly recommend Herb Chambers Toyota and Chrysler to a friend. More

sales&service My name is Richard Wine and I have had many exp buying vehicles but I must say when it came buying jeep for my daughter wow outstanding people in sale My name is Richard Wine and I have had many exp buying vehicles but I must say when it came buying jeep for my daughter wow outstanding people in sales. no pressure very knowledgeable and great first time experience for my daughter. Can it get better yes it can!!! 4 months went by time for first service. The people at counter where so nice to my daughter and wife that even I felt that I was in the way(in good way). It was such an awsome exp. I even went to General Manager to say how great staff was! Thank you all at Herb Chambers!! Richard Wine CEO EPWine Inc. Propane sales and Service More