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Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury
Millbury, MA
1,105 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,105 reviews
October 05, 2024
I don’t know if the delay in getting the part was the dealer’s fault or the parent company’s fault. Whoever was at fault, it took 3 1/2 months to get the part before it could be replaced. This doesn’t se dealer’s fault or the parent company’s fault. Whoever was at fault, it took 3 1/2 months to get the part before it could be replaced. This doesn’t seem like a good way to do business. Also, I would have preferred to have my phone calls and/or emails answered instead of ignored. More
by Dave
Employees Worked With
Brandon
October 03, 2024
Experience with buying a new Ram 1500 was fast, professional and courteous. Lap did a great job expediting the process. professional and courteous. Lap did a great job expediting the process. More
by Brent
October 01, 2024
I’ve purchased my last 2 vehicles from Herb Chambers of Millbury. I found the staff very informative and helpful in making it a pleasant experience Millbury. I found the staff very informative and helpful in making it a pleasant experience More
by flea5149
Employees Worked With
September 30, 2024
My salesman was extremely helpful and not pishyanswered any and all questions he was asked any and all questions he was asked More
by joedizzy2
September 28, 2024
Service manager Chelsea Waugh is TRULY AWESOME! My recall part for my 2022 Jeep Wrangler came in and she scheduled me for an appointment in less than 1 week and informed me it might take 2 days to My recall part for my 2022 Jeep Wrangler came in and she scheduled me for an appointment in less than 1 week and informed me it might take 2 days to complete and gave me a rental car until my Jeep was ready and I also asked her for an oil change and tire rotation as well as a replacement part for a hinge on my back seat and she ordered this part and my Jeep was ready the very next day and when I came in to pick it up she had a service technician replace the broken hinge part immediately before I left! I can’t say enough GREAT things about Chelsea Waugh and all the service technicians at Herb Chambers Millbury! They are SO AWESOME and I continue to have ALL my work done there no EXCEPTIONS! More
by Truckmaster632908
Employees Worked With
Chelsea Waugh
September 28, 2024
Friendly, pressure free atmosphere was a breath of fresh air.i have already put in a good word in to a prospective buyer. air.i have already put in a good word in to a prospective buyer. More
by Grayson
September 25, 2024
Excellent customer service, excellent quality vehicle, friendly, helpful courteous staff 10 out of 10 would buy another vehicle from the dealership. friendly, helpful courteous staff 10 out of 10 would buy another vehicle from the dealership. More
by Cam
September 23, 2024
Lap and AJ were great. Both are very informative. Highly recommend going to see them to purchase a vehicle. Both are very informative. Highly recommend going to see them to purchase a vehicle. More
by Arogers
September 19, 2024
I have used this dealership over the last 8 years and I have always been satisfied with their service. They are thorough and get the job done well have always been satisfied with their service. They are thorough and get the job done well More
by pvkp2@msn.com
Employees Worked With
Patrick
