Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury

Nice car buying experience I found the sales people at Herb Chambers Millbury to be polite and respective. David and Pat did a very good job of explaining my options and my fina I found the sales people at Herb Chambers Millbury to be polite and respective. David and Pat did a very good job of explaining my options and my final deal. All rebates and discounts were given to me without my prodding. I felt I was being treated openly, honestly and fairly, all the way down to the value for my trade. This is the opposite of how I usually feel after attempting to buy a new vehicle. The sales manager, Lou, was also very helpful especially when it came to financing options. The finance manager, Patrick, was also very nice to me. I think that employees' behavior at any company and the way they treat their customers starts at the top. So hats off to the General Manager of the Millbury dealership and to Mr. Herb Chambers for their efforts. Jobs well done. I would like to say to the manufacturer that the price of Ram pick-up trucks have increased dramatically. I would be very surprised if the cost to manufacture the Ram trucks have grown at the same ratio as the sale prices, especially when my truck was manufactured and assembled in Mexico. More

Easiest car buying experience I have had some bad experiences with dealers before, but this place was different. I checked to see if the car I saw online was there and it was. Upon I have had some bad experiences with dealers before, but this place was different. I checked to see if the car I saw online was there and it was. Upon arriving I met the friendly and knowledgeable salesman, David. He provided excellent service and was very patient. He retrieved the correct car and we went for a very comfortable test drive where I was able to check and test out everything I wanted to. Ultimately the deal was made and I finally felt like I wasn't being robbed by the dealership. I would definitely recommend this dealership and the salesman to my friends. More

Phenomenal people providing Phenomenal service I visited Herb Chambers Chrysler, Jeep, Dodge and Ram of Millbury on the 20th of Novemeber. Being in sales, I was really interested in just getting a I visited Herb Chambers Chrysler, Jeep, Dodge and Ram of Millbury on the 20th of Novemeber. Being in sales, I was really interested in just getting a good deal with little to no effort. The purchase was for a 2015 Ram Procity for my fathers company. I am familiar with Herb Chambers and trusted that they would make the process easy and that they would take great care of me. I have to say that I am blown away! From the second I walked in and Met the Sales Manager Lou, who then introduced me to our product specialist Eric, to the very end of the process, my expectations have been far exceeded. Everything was full disclosure and I didn't catch even a second of them playing any games or trying to one up us. When it came to financing, our business manager, Pat, made it super easy as well. He got us a phenomenal rate and made sure that we we understood what everything meant. It's extremely tough now a days to find a dealership that truly listens and cares about what the customer wants and needs. At Chrysler, Jeep Dodge and Ram of millbury they really hit the ball out of the park. Thank you everyone. We will be back! More

fantastic people This company saved me from a very big but devious dealership. Everyone there was upfront with me. Tom Sanderson was a great sales person. Very friendl This company saved me from a very big but devious dealership. Everyone there was upfront with me. Tom Sanderson was a great sales person. Very friendly. Told me what I could afford. I felt there was no run around. Mike Nicoletti did an awesome job at getting me approved and out of an terrible contract. He went out of his way to give me what I needed to be able to afford a new car. and extras. Thank you Tom and Mike so much. You have made me very happy. My husband bought a Jeep from you and now I have. You now have 2 loyal customers that will spread the word.- Melissa B. More

Awesome dealer experience My wife has purchased a Jeep Cherokee from Herb Chambers. I liked her Cherokee so much that I went down to purchase one for myself. Michael Jenks w My wife has purchased a Jeep Cherokee from Herb Chambers. I liked her Cherokee so much that I went down to purchase one for myself. Michael Jenks was my sales person, and he and the rest of the team were awesome to work with. I went in with a goal for my trade-in and purchase, and they worked with me to make that happen. Couldn't be happier with the purchase experience. Perhaps the fastest process I've ever had in a dealership. Highly recommended!! More

Excellent service with Pat Osborne I went to Herb Chambers to assist my daughter in buying a new Jeep Limited. We were greeted immediately when entering the sales room. Pat Osborne was I went to Herb Chambers to assist my daughter in buying a new Jeep Limited. We were greeted immediately when entering the sales room. Pat Osborne was just finishing up with his customer and within 5 minutes was assisting us. Pat took the time to listen to what we were looking to do and understood that we wanted to discuss the financing before looking at vehicles. The whole process from start to finished was handle with excellent customer service. We had several questions and at many times were undecided on whether we were going to buy or lease. Pat's patience and willingness to ensure we understand exactly how leasing worked was outstanding. I usually dread going through the car buying process but after this experience I would say that when it comes time to buy a car again I will be visiting Pat at Herb Chambers. More

Very disappointed I was working discreetly with the finance manager (Pat Gallagher) on trading in my current vehicle and financing a different one. After he had me fill I was working discreetly with the finance manager (Pat Gallagher) on trading in my current vehicle and financing a different one. After he had me fill out an application and send him over my personal information, he ran my credit which created an inquiry and docked my credit score. Once this was done, we were emailing back and forth on what my options would be and everything seemed to be going fine. I had met Pat through his friend that I was dating. A few days later, his friend and I had split and since then, Pat completely ignored my emails and would no longer help. All I have to say about this, is that he is VERY unprofessional and should never have let a personal issue come in between a future business deal. Now, if I ever want to go elsewhere to look at a vehicle, they will see that I just had a recent inquiry with Herb Chambers and assume that the deal fell through. I am very disappointed that such a reputable dealership would have someone work for them with such low integrity in their position. More