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Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury

Millbury, MA

4.8
1,047 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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2 Latti Farm Rd, Rte. 20, Millbury

Millbury, MA

01527

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Showing 1,047 reviews

July 28, 2017

Great customer service! Although I live across the street from a Jeep dealership, I chose to drive an hour to go to Millbury because of their exceptional service! More

by Timsensation
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Jul 28, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you so much for the great feedback! Until we have the opportunity to work with you again, take care! Best, Doug Magliozzi, General Manager

July 28, 2017

Oil change/tire rotation Made an appointment as I was waiting. Took an hour, which was reasonable. Always come here and as yet, have not had a problem, with service. More

by Aceboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who helped me....
Jul 28, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for your business and we look forward to assisting you with your future service needs! Best, Doug Magliozzi, General Manager

July 27, 2017

Service Went for an oil change/ routine maintenance and found there was a recall that was going to take 3 hrs. to do and was immediately offered a free rental More

by Nancyles
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charlie Thibault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you, Nancy! I'm so happy to know that Charlie was able to provide you with a rental so you didn't have to spend the afternoon at the dealership. Thank you for your business and we look forward to assisting you with your future sales and service needs. Best, Doug Magliozzi, General Manager

July 27, 2017

Excellent Customer Service They had me in and out in no time at all. Very professional and courteous service. They even washed my truck before returning it to me. Outstanding More

by Jeff Kostrzeba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 27, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you, Jeff, for taking the time to post such great comments. We work very hard to provide our guests with exceptional customer service, and it is always a delight to read that our team members are exceeding our customers' expectations. Sincerely, Doug Magliozzi, General Manager

July 27, 2017

Very friendly staff The service department is very friendly and respectful toward their customers. They completed the work that needed to be done in a timely manner and c More

by wtrisdale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Brackley
Jul 28, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for sharing your experience with us. I appreciate your feedback and will discuss the follow-up process with our team. We're always looking for ways to improve and your feedback is valuable. Thank you again and please let us know if there is anything we can assist you with in the future. Best, Doug Magliozzi, General Manager

July 27, 2017

Excellent experience Ken Brackley, the service foreman at Herb-Chambers Jeep Chrysler, is the best Jeep mechanic in New England and the reason I drive from 125 miles away More

by 1996Cherokeeguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Brackley
Jul 28, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you so much for the great feedback! We really appreciate your business and I'll be certain to share your compliments with Ken. Until we have the opportunity to work with you again, take care! Best, Doug Magliozzi, General Manager

July 27, 2017

Oil change, tire rotation, MPI Quick and painless. Wait was very short. I was very happy with the service and the speed of the maintenance. I will recommend this service to anyone. More

by William Blankenship
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Beswick, Jonathan Bernier,, Tom Sanderson
Jul 27, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you, William, so much for your feedback and recommendation. Please let any of our service crew knew if we may assist you in the future. Best, Doug Magliozzi, General Manager

June 30, 2017

Best in class sales service To me, buying a car is a stressful process, but the entire team (sales, front desk, finance, GM) at this dealership made our experience amazing. Dave More

by kotifare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lachina, Doug Magliozzi
Jun 30, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you! We realize you have several choices when buying a new vehicle and we thank you for choosing Herb Chambers. We thank you for your business and look forward to serving you in the future. Best, Doug Magliozzi, General Manager

June 30, 2017

fantastic experience Fantastic buying experience. Shawn, our salesman, actually LISTENED to my wife (it was her new car) and was patient with us as we sat in a number of d More

by Joseph Florencio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
shawn
Jun 30, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Joseph, We really appreciate you taking the time to leave feedback regarding you and your wife's experience. A quality car-buying experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, Doug Magliozzi, General Manager

June 27, 2017

Best vehicle purchase experience ever! We found a great truck on their website. We were able to look at anything, everything in their inventory on the website. Went down, talked to Ky More

by Jerry8276
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle, Joe
Jun 28, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you, Jerry, for leaving us your feedback! If any questions arise, please don't hesitate to contact us as we are here to help. Thanks again and we look forward to assisting you in the future. Best, Doug Magliozzi, General Manager

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