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Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury

Millbury, MA

4.8
1,047 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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2 Latti Farm Rd, Rte. 20, Millbury

Millbury, MA

01527

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Showing 1,047 reviews

August 17, 2017

No Hassle This was my second vehicle that I bought from Herb Chambers and both times it has been pleasant to deal with this dealership. I would recommend this d More

by DBiss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Dotts
Aug 17, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for your continued business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Doug Magliozzi, General Manager

August 13, 2017

Good service just need to double check Stopped by without appointment and they fit me in, thank you! Had a minor issue that needed to be re-fastened but the noise is still there so work no More

by Briansbbq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Brackley
Aug 14, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

I'm sorry to know that the noise is still occurring. At your convenience would you mind reaching out to our service director, Charlie? We'd like to check and make sure it's correct. Best, Doug Magliozzi General Manager

August 13, 2017

Service department is outstanding While I mostly only have my oil chained the service department is always courteous, professional and welcoming. The service area is comfortable, has w More

by Joejeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret and Josh
Aug 14, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you, Joe! Your honest opinion can be an invaluable reference for other customers who are searching for a service location, for this reason we really appreciate the time that you have taken sharing your experience here on DealerRater. We value your business and we hope to see you again. Best, Doug Magliozzi, General Manager

August 12, 2017

Service Great service. They found some things wrong with my Jeep and it was covered under warranty, they did excellent work as usual, always good service and More

by UCONNSteph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember
Aug 14, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thanks so much! Our top priority is delivering flawless customer service. It's so nice to know that our service crew was able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Doug Magliozzi, General Manager

August 09, 2017

Routine service check No problems. Usually good service. Have been bringing cars bought at Latti Farm Road for for the past 5 years. Five more words: T Y More

by Deeg
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett
August 07, 2017

Always great to deal with A pleaser to deal with always there to help let you know about repairs before doing job and price of job great to deal with More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Thibault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Brackley
Aug 07, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you, Joe! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Ken and Charlie were able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Doug Magliozzi, General Manager

August 03, 2017

Our salesman was great and very respectful Everyone that we delt with treated us with the utmost respect. Our salesman was very kind and courteous and knew what he was talking about. He expla More

by Karen Dyment
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert gallant, Steve Zografos
Aug 03, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you, Karen, for taking the time to share your experience with Steve and Robert! I’m thrilled to hear how happy you are. We value our guests’ feedback and I know both Robert and Steve will appreciate your encouraging words. On behalf of our entire team here in Millbury, we thank you for your business and look forward to serving your automotive needs for many more years to come! Best, Doug Magliozzi, General Manager

August 02, 2017

Always on top of their game . In and out in a timely manner. They keep me up to date on bulletins and recalls. The only thing that would make it better is if they would hire More

by Denise Jette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Brackley
Aug 03, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Denise, I sincerely appreciate you posting such kind words regarding your experience with Ken! I will be certain to share your encouraging words with him, as I know he'll appreciate the kind sentiment. Thank you and we look forward to serving your automotive needs in the future! Best, Doug Magliozzi, General Manager

August 01, 2017

One of the best! Purchasing at this dealership was one of the best new car experiences! The team we worked with was exceptional! Nelly, Kevin, Natalie and Mike were ve More

by Tnb1434
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelly, Natalie, Mike, Kevin
Aug 01, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you, Nichole and Brian, for visiting us all the way from the Cape! We love to hear that our team is maintaining the high standards that we practice, and ensuring that the whole process is enjoyable from start to finish. If any questions arise, please don't hesitate to contact us as we are here to help! Thanks again and we look forward to assisting you in the future. Best, Doug Magliozzi, General Manager

July 30, 2017

Worst Car buying experience in 34 years on this planet This has been a long time coming. To be honest I don't even know where to begin. My wife and I were in the market for a new Jeep Grand Cherokee More

by Renzothekid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Lachina, Melonie Pitisci, Esra
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