Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury

Simple oil change - left my oil 3 quarts low - You will not find a more unqualified service department anywhere. My 2016 vehicle (Purchased at Herb Chambers RAM in Millbury), exactly 1 year old You will not find a more unqualified service department anywhere. My 2016 vehicle (Purchased at Herb Chambers RAM in Millbury), exactly 1 year old was in for a routine service - oil change, air filter, rotate tires. They left my vehicle 3 quarts low on oil and did not secure clips on the air filter box. I drove more than 4500 miles before discovering this. Checked my previous service slips and did verify that they left me 3 quarts low. Called the service department about concerns, was told that no damage could have occurred. Unsure if this second problem was caused by the above: Oil leak under the hood. EVERYTHING soaked - hood insulator, firewall. motor, EVERYTHING. Herb Chambers spent far more effort trying to claim there was no leak on my 1 year old vehicle under warranty. Why?? Perhaps the screw up did have something to do with oil leak. Received email from Doug, the general manager - sent response back - NEVER HEARD FROM AGAIN. Traded my 2016 RAM (only 14 months old). Bought a Chevy from "Not Herb Chambers" My advice - RUN FAR AWAY from this service department! More

very relaxed atmosphere and non pushy salesman I enjoyed my time and conversation with the salesman during the test drive along with buying my vehicle from him. He was very informative about my new I enjoyed my time and conversation with the salesman during the test drive along with buying my vehicle from him. He was very informative about my new ride and no stress with my trade in. More

Great to Buy from and for Service During my and my wife's cars warranty periods I had zero issues with getting service (Jeep & Fiat). They were quick, very thorough, and never let us During my and my wife's cars warranty periods I had zero issues with getting service (Jeep & Fiat). They were quick, very thorough, and never let us down. Now that we're out of the 3/36 on my Jeep and the Mrs. new-used Wrangler, they are very conscientious of dollars on our behalf. If something is expensive and/or there are alternatives they let us know. And I think twice we brought it in for warrenty work, it turned out not to be covered, and they covered the diagnostic for us. I can't say enough good things about the folks at the service desk, or the work the team in the back do! More

Car purchase After going to several other dealerships for the past two months I found this dealership to be the best. Everyone mainly Lou was willing to work with After going to several other dealerships for the past two months I found this dealership to be the best. Everyone mainly Lou was willing to work with me. He gave me a great deal! Michael was great to! He went the extra mile to give us a crash course in the new car gadgets. Thank you all! I Love My Car! More

Great process hassle free I have had the best car buying experience with The MAN Sean Dotts and with finance manager Natalie, hassle free 0 pushing and this guys went out of th I have had the best car buying experience with The MAN Sean Dotts and with finance manager Natalie, hassle free 0 pushing and this guys went out of their way to help me out! Even though I was no easy customer! I’m very grateful and would 100% recommend ANYONE to come give them a visit I’m sure they can help you find what you need! More

Repeat customer The service department is what keeps me a repeat customer for purchasing my new Jeep. I got a little better deal elsewhere, but chose to stay with Her The service department is what keeps me a repeat customer for purchasing my new Jeep. I got a little better deal elsewhere, but chose to stay with Herb Chambers because of the great experiences with the service department. Consistent premier service! Thank you More

Hands down, the best expierence purchasing a car! I went with my sister to help her look for a new vehicle. Next thing you know, we're both walking out with new cars!! I went with my sister to help her look for a new vehicle. Next thing you know, we're both walking out with new cars!! More

Thank you. Very happy to know that CC stands behind their product. Front fender rusted through rom inside. Chrysler Corp stood behind their rust thru warranty. Very happy to know that CC stands behind their product. Front fender rusted through rom inside. Chrysler Corp stood behind their rust thru warranty. No cost to ME!!! Substitute transportation was provided. THANK YOU!! More

Over charged I went in with tire pressure light. I was charged $140 to put air in my tires. Still have no answer to why my light stays on. Very poor service I went in with tire pressure light. I was charged $140 to put air in my tires. Still have no answer to why my light stays on. Very poor service More

service warranty work. wheel replacement no issues everything went as expected. waiting room was stocked with fresh coffee and fresh pastry and current daily newspapers. no ther comments are no issues everything went as expected. waiting room was stocked with fresh coffee and fresh pastry and current daily newspapers. no ther comments are needed More