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Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury

Millbury, MA

4.8
1,103 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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2 Latti Farm Rd, Rte. 20, Millbury

Millbury, MA

01527

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Showing 1,103 reviews

March 30, 2018

recall, oil change and parts. Well done service communicated and got back to us in a timely manner. Good Job Van needed parts and oil change and recall. parts needed to be ordered, we rec More

by johnna hardy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure
Apr 23, 2018 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thanks for your feedback! Glad to know that you received quality, fast service! Happy miles! Best, Doug Magliozzi, General Manager.

March 29, 2018

Excellent Service Department I was very pleased with the Service Department. My visit was routine scheduled service and I was in and out quickly and accommodated well while I wait More

by chasdoty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Apr 23, 2018 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Happy to know that we were able to make your experience hassle free! Thank you for your business! Best, Doug Magliozzi, General Manager.

March 28, 2018

DO NOT BUY A VEHICLE FROM THIS DEALERSHIP!! I have purchased many vehicles in my 50 years on this earth. This dealership seems to be a collection of the "islands of misfit toys," from the Gener More

by Brian Specyalski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave (finance), Mike (finance), Michael Sweck, Doug Magliozzi
Apr 23, 2018 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Brian, I appreciate you sharing your rating and feedback about your experience with us. I am disappointed that we were unable to deliver you the 5-star experience you deserve. My sincere apologies.

Apr 24, 2018 -

Brian Specyalski responded

What's important to note here is this "dealership" did not refute any of what I wrote. Also when Herb Chambers website claims you can speak with Mr. Chambers concerning issues, well THAT is not true, more disingenuous BS, he must be too busy flying around in his helicopter or Bentley to care about "the little folks." This dealership reminds me of the "island of misfit toys," where each employee has either social issues or just isn't bright enough to grasp the concept of selling cars. Your money is important, spend it elsewhere!!

March 26, 2018

Great efficient service repairs. Your Service Manager Charlie Thibault is the greatest manager and knows how to deal honestly with customers who know very little about cars repairs .I More

by joseph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Thibault, Charlie Thibault
Apr 23, 2018 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you so much for your recommendation! I am pleased to know that Charlie made your experience such a positive one! Best, Doug Magliozzi, General Manager.

March 22, 2018

1996 Cherokee service Rich Scherer, the service representative, does a professional and efficient job coordinating the maintenance work done on the car, which has 384,000 More

by 1996Cherokeeguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Scherer
Apr 23, 2018 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

That is great to hear! Pleased to know that Rich is able to provide you with such great service! Best, Doug Magliozzi, General Manager.

March 11, 2018

Always Great Herb Chambers Jeep in Millbury is always consistent, staff is friendly and they genuinely want to do a great job. We’ve never had a negative experien More

by MikeR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard in Service helped me and us not listed, Charlie Thibault
Apr 23, 2018 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you so much for your 5-star review Mike! Best, Doug Magliozzi, General Manager.

March 10, 2018

Overall good experience 2nd time we have purchased a Jeep from Herb Chambers, will always give them the first opportunity when buying a new vehicle. They are good to work wit More

by DC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Cross
Apr 23, 2018 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for review! I am pleased to know that we were able to assist you in getting another Jeep! We wish you many happy miles, and thank you for your business! Best, Doug Magliozzi, General Manager.

March 08, 2018

Keith did an amazing job We looked at several vehicles over a couple of months my husband and I were so impressed with Keith that we came back, besides what can I say I'm a je More

by Herman234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anders in sales Natalie in finance
Mar 08, 2018 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for taking the time to post such great comments about your experience with Keith. We work very hard to provide our guests with exceptional customer service, and it is always a delight to read that our team members are exceeding our customers' expectations. Thank you for your business and for taking the time to let us know about your experience with our team. Best, Doug Magliozzi, General Manager

February 24, 2018

Totally AWESOME!!! Absolutely no pressure, very knowledgeable, treat you like family. Would highly recommend. N ano matter who you are dealing with they know that you ar More

by JoAnn R. Haffty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sweck
Feb 26, 2018 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you, JoAnn! We are incredibly fortunate to have Michael on our team and I'm so happy to know you enjoyed working with him. I will be sure to pass along your kind words, and please let us know if there is ever anything we can do for you. Best, Doug Magliozzi, General Manager

February 24, 2018

Service Department I purchased my Jeep from Herb Chambers Millbury in 2010 and have gotten regular service ever since. I am always very happy with the service departmen More

by Adam Hanks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Berger
Feb 26, 2018 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you, Adam, for your compliments to our service team! Best, Doug Magliozzi, General Manager

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