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Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury
Millbury, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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shady salesmen awful customer service, shady dealership typical car salesman. I was told that My father couldn't put a deposit down on the car for me unless I was th awful customer service, shady dealership typical car salesman. I was told that My father couldn't put a deposit down on the car for me unless I was there so I made an appointment to go back a Dana half later and 30 minutes before the appointment I was texted... not even given a phone call, I was texted by the car salesman who told me someone put a deposit down the night before. yet when this same car salesman called me the night before at 8:30 PM he did not tell me that there was someone who already put a deposit down. then once he decided to tell me that the car was unavailable he thought I would be interested in a different car of the same model. but why would I want to buy a car from someone who has already lied to me? And try to string me along? I will tell every person I know not to buy a car from this company. I don't remember the sales a man's name but it was a male. i'm extremely upset with how shady he was if he was just upfront with me about the deposit in the first place I might've considered the blue one he told me about. More
Great and beautiful dealership. I recently purchased a new Dodge Challenger and the salesman (Rob) and the financial person Karen who was unbelievably helpful in getting the best fin I recently purchased a new Dodge Challenger and the salesman (Rob) and the financial person Karen who was unbelievably helpful in getting the best financing and advice. I would not hesitate in buying another vehicle from Herb Chambers. More
Low pressure and very accommodating David and Mike made my buying experience enjoyable. They even threw in a Jeep baseball hat!! The price of my Jeep Willy W was the best I found in New David and Mike made my buying experience enjoyable. They even threw in a Jeep baseball hat!! The price of my Jeep Willy W was the best I found in New England. More
Great dealership I had a great experience with the staff and timelines. They worked really hard with me to get financed and get my car serviced for me to take my car t I had a great experience with the staff and timelines. They worked really hard with me to get financed and get my car serviced for me to take my car the next day. The customer service was amazing. I will definitely recommend this dealership. More
Very Informative and Helpful Experience I went to Herb Chambers knowing exactly which Jeep Trailhawk I wanted and Erik helped make sure it was the right one for me. It was very late during t I went to Herb Chambers knowing exactly which Jeep Trailhawk I wanted and Erik helped make sure it was the right one for me. It was very late during the work day but he was still full of energy and did not rush me at all. I was very pleased with the entire sales experience, as he carefully went through every step with me, making sure I understood everything we were discussing. The test drive went smoothly and Erik explained every facet of the Trailhawk so that I would not have any surprises. When I returned on Saturday to pick up my car, Erik was very helpful again making sure Jeep was ready to go. I also had a great experience working with Karyn Ingram as she dedicated her time to help me figure out my payment plan and gave me a lot of great advice on how to pay off my loan early. Overall, I had an amazing experience from Herb Chambers that I was not expecting from a car dealership. Everybody was friendly, helpful and interested in making me a happy customer. Thank you so much! More
Fantastic experience! Erik is the best salesman I've ever delt with! Very knowledgeable and polite. He wasn't pushy and really listened to what I wanted in a new Jeep and m Erik is the best salesman I've ever delt with! Very knowledgeable and polite. He wasn't pushy and really listened to what I wanted in a new Jeep and made it happen! Made me feel as I was part of the family. Absolutely recommend him to anyone looking for a new vehicle and I have already recommended him to my friends, one who just closed a deal with him! Deffinetly an asset to the Herb Chambers corporation, they are lucky to have a salesman like him! More
Great dealership and dealer Erik was very informative and friendly. He was able to make my purchase of a jeep easy and straightforward. He always followed up on phone calls and w Erik was very informative and friendly. He was able to make my purchase of a jeep easy and straightforward. He always followed up on phone calls and was receptive and responsive to all of my inquiries. Thanks Erik. More
Staff are very hard workers and fun to deal with. As I mentioned great Staff very professional and friendly my wife and I got the exact jeep that we wanted do to staff .I would like to mention because As I mentioned great Staff very professional and friendly my wife and I got the exact jeep that we wanted do to staff .I would like to mention because it was very busy we were there for some time and TOM MULCAHY stayed with us for any question we had ,cold drinks so on and so forth.After a long dayKaryn Ingran Finance Manager got with us she was very informative and fun.Now we're can you go to buy a new vehicle that's costing a lot of money and meet nice people and have some fun. THANK YOU ALl. At Herb Chambers millbury More
Repeat failures April 2015, warning light that must see dealer or will not be able to restart. Took to dealer, had to order part. NOx problem. One week later have to April 2015, warning light that must see dealer or will not be able to restart. Took to dealer, had to order part. NOx problem. One week later have to take back for same warnings. This time replace catalytic converter. May 2016. Same warning. Take to dealer May 9 - have to order part for NOx. I call at 2PM next day for status. Replace part but warning does not go away. Now its 3:45 and don't know if it is going to be in the shop for yet another day. I have an appointment 2.5 hours away in the morning that I don't know if I should cancel or not. Would seem that if they had checked the 2015 records they might see the same thing is happening. More
New Jeep Grand Cherokee David Lachine at Herb Chambers Millbury was very helpful to meet our expectations and needs when purchasing a new Jeep Grand Cherokee. He spent the t David Lachine at Herb Chambers Millbury was very helpful to meet our expectations and needs when purchasing a new Jeep Grand Cherokee. He spent the time necessary to get us a fair price for our trade and a great price on our new Jeep. We walked in at 8:30 am and was driving our Jeep home at 1:15PM on the same day. David went over all the options, electronics and was able to answer all questions we had (He researched any that he did not know the answer to to get us the answer). I would recommend both Herb Chambers and David and will be seeing them for future Jeep purchases. My wife loves the Jeep and I am very pleased with the purchase price and financing we received. More