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Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury

Millbury, MA

4.8
1,049 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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2 Latti Farm Rd, Rte. 20, Millbury

Millbury, MA

01527

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Showing 1,049 reviews

November 12, 2017

Customer Service # 1 Professional, fast and you are the only one that matters. To me it is all about customer service. I bought my first Jeep 6 years ago with Herb Chamb More

by doriandmark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean P
Nov 12, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you, Doreen, for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating! I'm so pleased to hear that Sean has proudly represented this dealership and provided you with such great service. Thank you again and we look forward to serving your automotive needs for many more years to come! Best, Doug Magliozzi, General Manager

November 10, 2017

Service All work completed as asked great service. Pleasant employees have used your service for years always treated w with great respese will be glade to More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for your 5-Star recommendation! On behalf of Courtney and myself, we thank you for your business and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Doug Magliozzi, General Manager

November 09, 2017

Great Experience Bought a new 2018 Jeep Grand Cherokee Summit. The salesmen were excellent, customer service was great! I would shop here again when I need a car. More

by Maryann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph DeJoinville, Robert Gallant
Nov 09, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you, Maryann! We wish you many miles of enjoyment with your new Jeep Grand Cherokee Summit! Best, Doug Magliozzi, General Manager

November 08, 2017

Quick, excellent service My service representative, Rich, was organized and had the necessary information for my appointment ready for when I arrived and the service was done More

by Brooks Robinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich in service
Nov 09, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for sharing your feedback with us! I'm so pleased to hear that Rich was great to work with, and earned your 5-Star rating. If any questions arise, please do not hesitate to reach out, as we are happy to help! Best, Doug Magliozzi, General Manager

November 08, 2017

Uneventful Recall visit resulted in no actual work done. Updated software. Visit was done quickly. Service advisor was efficient. However I thought when servic More

by sac65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Many thanks for this feedback. I'm sorry your vehicle wasn't washed when you were in. Please feel free to shoot me an email the next time you're in need of service and we'll make sure this is done. Please don't hesitate to reach out if we can assist you in the future. Best, Doug Magliozzi, General Manager DMagliozzi@HerbChambers.com

November 07, 2017

great experience Was the best experience that I have had buying a car. Doug, Rob and team were professional, helpful and most important NOT AGGRESSIVE. I will be rec More

by Keith13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gallant, Doug Magliozzi
Nov 08, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you so much, Keith! I'm so pleased to learn that your visit here was such a positive experience. We appreciate you recommending our dealership and we hope to see you again in the future! Best, Doug Magliozzi, General Manager

November 05, 2017

easy good value live on capecod they were very helpful so i only had to make two trips in total one to choice vehicle one to pick up vehicle More

by Bill Campbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
my salesman was joe my finance manager was david lachina
Nov 05, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for your wonderful remarks, Bill! We appreciate your recommendation and we hope to see you again in the future. Best, Doug Magliozzi, General Manager

November 02, 2017

Excellent Sales manager Lou super! Also salesman Rob very well versed in the Jeep line! Finance woman very well educated on financing! Sales manager did an exce More

by AuburnAndy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou sales manager and sales person Rob. Also the finance woman. I think her name started with a V.
Nov 03, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you, Andy! We appreciate you leaving such a kind review. We value your business and please let us know if we can assist you in the future. Best, Doug Magliozzi, General Manager

November 01, 2017

17 Grand Cherokee Very easy buying process, easy negotiation, good rates on financing, Sean was great, found the correct vehicle when the one of the lot was sold More

by JGC buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Dotts
Nov 01, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you! It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Best, Doug Magliozzi, General Manager

November 01, 2017

great Jenks and Lachina are very nice and helpful. I am very happy to know them. Please give them more salaries and awards. They are the best. The two ni More

by Bria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
micheal jenks and David Lachina
Nov 02, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thanks so much for leaving us a review, Bria! We'll be sure to tell Michael and David what a great job they are doing! Many thanks and happy driving! Best, Doug Magliozzi, General Manager

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