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Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury

Millbury, MA

4.8
1,049 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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2 Latti Farm Rd, Rte. 20, Millbury

Millbury, MA

01527

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Showing 1,049 reviews

November 30, 2017

Car purchase After going to several other dealerships for the past two months I found this dealership to be the best. Everyone mainly Lou was willing to work with More

by acolel2436
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou and Michael Jenks
Dec 01, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you! It is so kind of you to compliment Michael and Lou, and I will be sure to tell them what a great job they are doing. If you have any questions, please do not hesitate to call us. We are always here for you! Best, Doug Magliozzi, General Manager

November 30, 2017

Great process hassle free I have had the best car buying experience with The MAN Sean Dotts and with finance manager Natalie, hassle free 0 pushing and this guys went out of th More

by FernandoG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean dotts
Dec 01, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you, Fernando, so much for your kind words! We are pleased to hear that Natalie and Sean were able to assist you and that you had a great experience. It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Best, Doug Magliozzi, General Manager

November 30, 2017

Great to Buy from and for Service During my and my wife's cars warranty periods I had zero issues with getting service (Jeep & Fiat). They were quick, very thorough, and never let us More

by Stephen Rousseau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriella & Joshua
Dec 01, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thanks so much for leaving us a review, Stephen! We'll be sure to tell Gabriella and Joshua what a great job they are doing! Many thanks and happy driving! Best, Doug Magliozzi, General Manager

November 24, 2017

Repeat customer The service department is what keeps me a repeat customer for purchasing my new Jeep. I got a little better deal elsewhere, but chose to stay with Her More

by Sheila D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Walsh
Nov 24, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you, Sheila! It is a pleasure to read about your buying experience with us. Our top priority is delivering flawless customer service. It's so nice to know that Michael was able to provide you with such a positive experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Doug Magliozzi, General Manager

November 22, 2017

Hands down, the best expierence purchasing a car! I went with my sister to help her look for a new vehicle. Next thing you know, we're both walking out with new cars!! More

by rcochran481
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Andes
Nov 22, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Happy Thanksgiving! Doug Magliozzi, General Manager

November 22, 2017

Thank you. Very happy to know that CC stands behind their product. Front fender rusted through rom inside. Chrysler Corp stood behind their rust thru warranty. More

by Jeff D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Thibault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriella
Nov 24, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you, Jeff! I really appreciate your feedback on working with our service crew. We value your business and look forward to the opportunity to serve your automotive needs for many more years to come! Thank you for sharing your story. Best, Doug Magliozzi, General Manager

November 20, 2017

Over charged I went in with tire pressure light. I was charged $140 to put air in my tires. Still have no answer to why my light stays on. Very poor service More

by Redsox12!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charlie Thibault
1.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Wentworth, Andrew Gibson, Ken Brackley
Nov 27, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

I’m disappointed to hear that you were not satisfied with your visit. We value transparent communication, and I’m sorry to hear this is not what you received. We look into this matter at once and follow up with you.

November 19, 2017

service warranty work. wheel replacement no issues everything went as expected. waiting room was stocked with fresh coffee and fresh pastry and current daily newspapers. no ther comments are More

by ike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Magliozzi
Nov 19, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for taking the time to share your experience with us! We appreciate your business and have a great Thanksgiving! Best, Doug Magliozzi, General Manager

November 18, 2017

Trailhawk The staff help in all aspects of the purchase. The process was smooth and thourogh. Answered all my questions and were all very positive about the p More

by Stush4175
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sweck
Nov 19, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you! If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Doug Magliozzi, General Manager

November 14, 2017

Great help. They made sure I was taken care of and were very friendly and knowledgeable when questions were asked. I would recommend this place. More

by Arinicole17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelly
Nov 14, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for taking the time to share your experience with Nelly. I’m so glad to hear you had such an enjoyable visit. I will be certain to let Nelly know he is doing a wonderful job. Thank you again for your business and for choosing us for your automotive needs! Best, Doug Magliozzi, General Manager

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