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Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury

Millbury, MA

4.8
1,049 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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2 Latti Farm Rd, Rte. 20, Millbury

Millbury, MA

01527

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Showing 1,049 reviews

March 22, 2018

1996 Cherokee service Rich Scherer, the service representative, does a professional and efficient job coordinating the maintenance work done on the car, which has 384,000 More

by 1996Cherokeeguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Scherer
Apr 23, 2018 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

That is great to hear! Pleased to know that Rich is able to provide you with such great service! Best, Doug Magliozzi, General Manager.

March 11, 2018

Always Great Herb Chambers Jeep in Millbury is always consistent, staff is friendly and they genuinely want to do a great job. We’ve never had a negative experien More

by MikeR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Thibault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard in Service helped me and us not listed
Apr 23, 2018 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you so much for your 5-star review Mike! Best, Doug Magliozzi, General Manager.

March 10, 2018

Overall good experience 2nd time we have purchased a Jeep from Herb Chambers, will always give them the first opportunity when buying a new vehicle. They are good to work wit More

by DC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Cross
Apr 23, 2018 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for review! I am pleased to know that we were able to assist you in getting another Jeep! We wish you many happy miles, and thank you for your business! Best, Doug Magliozzi, General Manager.

March 08, 2018

Keith did an amazing job We looked at several vehicles over a couple of months my husband and I were so impressed with Keith that we came back, besides what can I say I'm a je More

by Herman234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anders in sales Natalie in finance
Mar 08, 2018 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for taking the time to post such great comments about your experience with Keith. We work very hard to provide our guests with exceptional customer service, and it is always a delight to read that our team members are exceeding our customers' expectations. Thank you for your business and for taking the time to let us know about your experience with our team. Best, Doug Magliozzi, General Manager

February 24, 2018

Totally AWESOME!!! Absolutely no pressure, very knowledgeable, treat you like family. Would highly recommend. N ano matter who you are dealing with they know that you ar More

by JoAnn R. Haffty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sweck
Feb 26, 2018 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you, JoAnn! We are incredibly fortunate to have Michael on our team and I'm so happy to know you enjoyed working with him. I will be sure to pass along your kind words, and please let us know if there is ever anything we can do for you. Best, Doug Magliozzi, General Manager

February 24, 2018

Service Department I purchased my Jeep from Herb Chambers Millbury in 2010 and have gotten regular service ever since. I am always very happy with the service departmen More

by Adam Hanks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Berger
Feb 26, 2018 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you, Adam, for your compliments to our service team! Best, Doug Magliozzi, General Manager

February 22, 2018

Happy Customer I had great experience all around. Salesman was a pleasure to work with. Very knowledgeable, respectful, and a great attitude. He really made it a gre More

by Ma,jason419
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marinel Lamaj, Mike the sales manager
Feb 23, 2018 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you! We love to hear from our guests that our team is ensuring that the process is enjoyable from start to finish. Thank you for your business and we look forward to assisting you in the future. Best, Doug Magliozzi, General Manager

December 21, 2017

Great prices on CPO Just bought a Jeep Grand Cherokee CPO from Michael Jenks; at no time was I under any pressure to buy; you will do well here. More

by Will, Barre MA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Jenks, David Lachina, Internet manager
Dec 22, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you so much for taking the time to write this review, Will. Happy Holidays! Doug Magliozzi, General Manager

December 20, 2017

Simple oil change - left my oil 3 quarts low - You will not find a more unqualified service department anywhere. My 2016 vehicle (Purchased at Herb Chambers RAM in Millbury), exactly 1 year old More

by mpj2206
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug Magliozzi
Jan 30, 2018 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for taking the time to provide this feedback. We understand that you had a less-than-positive experience while working with our dealership and we'd like to apologize to you for that. As a Herb Chambers dealership, we value the customer's experience above all else, and are constantly looking for ways to improve our processes to make sure that everyone who visits our dealership is 100% satisfied. Clearly, we did not deliver on that goal with your visit. We will share this feedback with management. Again, our apologies.

December 02, 2017

very relaxed atmosphere and non pushy salesman I enjoyed my time and conversation with the salesman during the test drive along with buying my vehicle from him. He was very informative about my new More

by anmee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sweck
Dec 03, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for your time and recommendation. I'm so happy to know that Michael was able to provide you with 5-star service. Your satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call. Best, Doug Magliozzi, General Manager

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