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Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury
Millbury, MA
1,105 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,105 reviews
February 22, 2019
New Jeep Compass Phenomenal experience with Ryan and David. Positive, respectful and personal, no pressure just great customer service which allowed me to lease a new Phenomenal experience with Ryan and David. Positive, respectful and personal, no pressure just great customer service which allowed me to lease a new Jeep Compass 2019👍 More
by Kelleyol
Employees Worked With
David lachina, Ryan Trease
February 10, 2019
Leased a new jeep Excellent experience, they were freindly and upfront with all costs and pricing. I would recommend this dealer to others and go back myself. Well done Excellent experience, they were freindly and upfront with all costs and pricing. I would recommend this dealer to others and go back myself. Well done. More
by jgentile13
Employees Worked With
Ryan Trease
February 02, 2019
Experience was excellent Stephanie (service rep) was extremely Professional , accomdating and helpful. She took the time to explain my warranty of my 2014 Jeep GC ( the de Stephanie (service rep) was extremely Professional , accomdating and helpful. She took the time to explain my warranty of my 2014 Jeep GC ( the deductibles etc). More
by 4 wheel drive
Employees Worked With
Stefanie, Andrew Gibson
January 24, 2019
Service terrible caught them over charging for hours an labo Customer service horrible caught them over charging an add labor hours to my service. Who ever goes there watch your car they will charge you for 3 ho Customer service horrible caught them over charging an add labor hours to my service. Who ever goes there watch your car they will charge you for 3 hours of service for 30 mins of labor . Spoke to manager Charlie which I explained situation did not care for customer at all an provide detail which my vechile was over charge. More
by Samuel lopez
Employees Worked With
Brian and charlie, Charlie Thibault
January 14, 2019
Excellent Service Rich & Charlie always take care of Me and my vehicle. Thank you for the support over the years. and making sure i'm taken care of. Sheronda Rich & Charlie always take care of Me and my vehicle. Thank you for the support over the years. and making sure i'm taken care of. Sheronda More
by sjackson0214
Employees Worked With
Richard Scherer, Charlie Thibault
January 12, 2019
Service appointment Everyone I dealt with in the service dept was exceptionally nice and understanding, espically Stephanie. She explained everything and was very ccommo Everyone I dealt with in the service dept was exceptionally nice and understanding, espically Stephanie. She explained everything and was very ccommodating . I wasn't aware I could get a rental car and was relieved to find out not only I could, but my warranty covered the rental while my jeep was getting fixed! Overall, a great experience! More
by Tjal
Employees Worked With
Stephanie
January 09, 2019
Repair and replace rear differential Replaced rear differential on my Jeep Grand Cherokee. Only problem was shipping time of parts from Detroit, however they provided me with substitute Replaced rear differential on my Jeep Grand Cherokee. Only problem was shipping time of parts from Detroit, however they provided me with substitute transportation thankfully. More
by Joe
Employees Worked With
Derek
January 08, 2019
Quick, easy and satisfying! Ryan was my salesperson and had the vehicles I was interested in ready and waiting for me when I arrived. Ryan was honest and eager to help in anyway Ryan was my salesperson and had the vehicles I was interested in ready and waiting for me when I arrived. Ryan was honest and eager to help in anyway possible. After a test drive we quickly came to terms on a great deal for my 2019 Jeep Grand Cherokee Limited as well as on my 2014 trade in. Then I worked with David Lachina who reviewed multiple finance options - all with aggressively low interest rates. He was fantastic and explained several additional options and benefits. We settled on just the right rate and term for me. Ryan and David make a great team and represent Herb Chambers with the upmost professionalism, integrity and customer satisfaction. They have my highest praise and endorsement. More
by Loving My New Jeep!
Employees Worked With
David Lachina, Ryan Trease
January 05, 2019
Great Truck, Great Deal, Great Service I was offered a good deal and the dealership took care of everything. Ian, Nellie, and Dave are top notch. I drove 90 miles, passing other dealerships I was offered a good deal and the dealership took care of everything. Ian, Nellie, and Dave are top notch. I drove 90 miles, passing other dealerships, to get to Herb Chambers. Everyone stayed well past closing to take care of my needs in one night. More
by Jim L
Employees Worked With
Ian Nash, Nellie, sales, Dave, Finance
January 04, 2019
Great experience! The sales staffs expertise and professionalism made purchasing my new vehicle quick and painless. Although the truck I was looking for was not on thei The sales staffs expertise and professionalism made purchasing my new vehicle quick and painless. Although the truck I was looking for was not on their lot they went above and beyond to find exactly what I was looking for More
by Rammin2
Employees Worked With
Mike, Dave,Melonie and Allison, Doug Magliozzi
