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Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury

Millbury, MA

4.8
1,018 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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2 Latti Farm Rd, Rte. 20, Millbury

Millbury, MA

01527

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Showing 1,018 reviews

April 24, 2018

Excellent Experience Michael Jenks was very knowledgeable and patient with me through the whole process of purchasing my new truck. It was top notch service and I would de More

by Patrick Ferguson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave, Michael Jenks
Apr 25, 2018 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Patrick, thank you for taking the time to give us your feedback. Happy to know that Michael was able to make your car buying experience a positive one, and that you received top notch service. Happy miles, Doug Magliozzi, General Manager.

April 19, 2018

Always Treated well This is my second Jeep vehicle with Herb Chambers of Millbury. All aspects of my vehicle ownership have been positive. I have no problem referring p More

by Fred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Gibson, Ken Brackley
Apr 19, 2018 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you, Fred, for your recommendation! Pleased to know that our team is working hard in customer satisfaction. Enjoy many miles in your Jeep!

April 09, 2018

"A step above" Coming from another dealer where the experience was far less than poor, lies and deceit, coming to the folks at Herb Chambers was totally opposite. E More

by Judith Thornton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Caseta
Apr 23, 2018 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you very much for leaving such a fantastic review! I'm so happy to know that you enjoyed working with our team. An upfront, honest, and professional approach is always our goal. Mike, Mike, Melanie and David will be pleased to hear you enjoyed working with them. We wish you many happy miles in your new truck! Best, Doug Magliozzi, General Manager.

April 05, 2018

Extremely Professional Nelly was always polite, courteous and professional. He was never pushy nor rude. I was always informed what the next step would be during the entre More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marinel "Nelly" Lamaj, Ken Brackley
Apr 23, 2018 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Rob, thank you for your 5-star review! Nelly is a great member of our team, happy to know he was able to provide you with such great service! Best, Doug Magliozzi, General Manager.

April 03, 2018

Outstanding service Richard Scherer and crew very frieldy and helpful excellent service and would recommend them for everything had water pump leak and got me right in an More

by Dennis Farnham
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Scherer
Apr 23, 2018 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Dennis, thank you so much for your feedback! Glad to know that Richard and our team took good care of you! Best, Doug Magliozzi, General Manager.

March 30, 2018

recall, oil change and parts. Well done service communicated and got back to us in a timely manner. Good Job Van needed parts and oil change and recall. parts needed to be ordered, we rec More

by johnna hardy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure
Apr 23, 2018 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thanks for your feedback! Glad to know that you received quality, fast service! Happy miles! Best, Doug Magliozzi, General Manager.

March 29, 2018

Excellent Service Department I was very pleased with the Service Department. My visit was routine scheduled service and I was in and out quickly and accommodated well while I wait More

by chasdoty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Apr 23, 2018 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Happy to know that we were able to make your experience hassle free! Thank you for your business! Best, Doug Magliozzi, General Manager.

March 28, 2018

DO NOT BUY A VEHICLE FROM THIS DEALERSHIP!! I have purchased many vehicles in my 50 years on this earth. This dealership seems to be a collection of the "islands of misfit toys," from the Gener More

by Brian Specyalski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave (finance), Mike (finance), Michael Sweck, Doug Magliozzi
Apr 23, 2018 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Brian, I appreciate you sharing your rating and feedback about your experience with us. I am disappointed that we were unable to deliver you the 5-star experience you deserve. My sincere apologies.

Apr 24, 2018 -

Brian Specyalski responded

What's important to note here is this "dealership" did not refute any of what I wrote. Also when Herb Chambers website claims you can speak with Mr. Chambers concerning issues, well THAT is not true, more disingenuous BS, he must be too busy flying around in his helicopter or Bentley to care about "the little folks." This dealership reminds me of the "island of misfit toys," where each employee has either social issues or just isn't bright enough to grasp the concept of selling cars. Your money is important, spend it elsewhere!!

March 26, 2018

Great efficient service repairs. Your Service Manager Charlie Thibault is the greatest manager and knows how to deal honestly with customers who know very little about cars repairs .I More

by joseph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Thibault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Thibault
Apr 23, 2018 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you so much for your recommendation! I am pleased to know that Charlie made your experience such a positive one! Best, Doug Magliozzi, General Manager.

March 22, 2018

1996 Cherokee service Rich Scherer, the service representative, does a professional and efficient job coordinating the maintenance work done on the car, which has 384,000 More

by 1996Cherokeeguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Scherer
Apr 23, 2018 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

That is great to hear! Pleased to know that Rich is able to provide you with such great service! Best, Doug Magliozzi, General Manager.

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