Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury

I recently had an experience at Herb Chambers Fiat in Millbury that truly exceeded my expectations, and I felt compelled to share my thoughts. I brought my car in for a routine maintenance service, and t Millbury that truly exceeded my expectations, and I felt compelled to share my thoughts. I brought my car in for a routine maintenance service, and there was a small miscommunication regarding the service details. While this could have been frustrating, the team at Herb Chambers handled it with remarkable professionalism and care. What stood out most was their commitment to customer satisfaction. They not only completed the maintenance service efficiently but also offered me the service free of charge and picked up my car, so I didn’t have to miss work again. This level of attention to detail and dedication to making the customer happy is something I truly appreciated. I highly recommend Herb Chambers for anyone in need of vehicle maintenance or purchase. Their willingness to go above and beyond to resolve issues and ensure customer satisfaction is a testament to their integrity and commitment to excellence. Thank you, Patrick and your Team, for turning a small hiccup into a memorable experience! More

The staff was extremely helpful and it was a pleasure to do business with the dealership! They understood my needs and met them so I could drive away in my new favorite vehicle do business with the dealership! They understood my needs and met them so I could drive away in my new favorite vehicle More

Very great staff. They always get my vehicle in and serviced correctly. Always calling with any concerns that they might find. Highly recommend They always get my vehicle in and serviced correctly. Always calling with any concerns that they might find. Highly recommend More

Nick has made each experience so smooth and easy. I’m on my 5th lease. Thank you! I’m on my 5th lease. Thank you! More

I don’t know if the delay in getting the part was the dealer’s fault or the parent company’s fault. Whoever was at fault, it took 3 1/2 months to get the part before it could be replaced. This doesn’t se dealer’s fault or the parent company’s fault. Whoever was at fault, it took 3 1/2 months to get the part before it could be replaced. This doesn’t seem like a good way to do business. Also, I would have preferred to have my phone calls and/or emails answered instead of ignored. More

Very good service and communication at this dealership. Chelsea was very helpful and kept me updated during my service visit. She’s great! Chelsea was very helpful and kept me updated during my service visit. She’s great! More

Experience with buying a new Ram 1500 was fast, professional and courteous. Lap did a great job expediting the process. professional and courteous. Lap did a great job expediting the process. More

I’ve purchased my last 2 vehicles from Herb Chambers of Millbury. I found the staff very informative and helpful in making it a pleasant experience Millbury. I found the staff very informative and helpful in making it a pleasant experience More

My salesman was extremely helpful and not pishyanswered any and all questions he was asked any and all questions he was asked More

Service manager Chelsea Waugh is TRULY AWESOME! My recall part for my 2022 Jeep Wrangler came in and she scheduled me for an appointment in less than 1 week and informed me it might take 2 days to My recall part for my 2022 Jeep Wrangler came in and she scheduled me for an appointment in less than 1 week and informed me it might take 2 days to complete and gave me a rental car until my Jeep was ready and I also asked her for an oil change and tire rotation as well as a replacement part for a hinge on my back seat and she ordered this part and my Jeep was ready the very next day and when I came in to pick it up she had a service technician replace the broken hinge part immediately before I left! I can’t say enough GREAT things about Chelsea Waugh and all the service technicians at Herb Chambers Millbury! They are SO AWESOME and I continue to have ALL my work done there no EXCEPTIONS! More