Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury

Called yesterday and explained that my fobs for my 2011 Chrysler Town and Country aren't working, and that I need one new one. Employee quoted me a price of $179.99 each. I called again this morning and ex Chrysler Town and Country aren't working, and that I need one new one. Employee quoted me a price of $179.99 each. I called again this morning and explained myself again and asked about making an appointment for today. That employee said to come in to the dealership anytime, and that it takes about an hour to an hour and a half to complete to reprogramming. It's a far drive to the dealership, so I called a third time just before leaving my house. Tried three times to get to parts department. Three times the system hung up on me. Called sales, and they connected me to parts. Parts guy said that he would have to order the fob based on the last eight digits of my vin number. He quoted approx $500 per fob. So I ask you, does anyone there know what they're doing? Not in my experience. You get a different answer from each person you speak to. Glad I didn't waster 45 minutes each way driving to this dealership. Based on my experience, I will not use Herb Chambers in the future, nor will I recommend them. More

Service was great. The staff communicated every step of the way. A complex repair was completed on the estimated timeframe. The staff communicated every step of the way. A complex repair was completed on the estimated timeframe. More

Love these guys they are like family wouldn’t go anywhere else they take complete care of me else they take complete care of me More

Great service informed as work was beening completed customers service clean and neat Chelsea flowed up on all repaires customers service clean and neat Chelsea flowed up on all repaires More

Chelsea was courteous and the work was completed in a timely manner thank you very much. timely manner thank you very much. More

Rich was excellent helping with the service of my truck. He got it in and out quickly. He got it in and out quickly. More

Chelsea was very helpful. It was my Wedding Anniversary. She understood how much it mean to me to get to the Veterans Cemetery in Winchendon Ma. she ordered the tire I needed It was my Wedding Anniversary. She understood how much it mean to me to get to the Veterans Cemetery in Winchendon Ma. she ordered the tire I needed it came in and I was able to get to the service and it replaced in time for me to get to the cemetery. Thank you so much Chelsea and the Technician , My day was saved it turned out to be a great Day. This was my second time to Herb Chambers I have recently moved to Millbury from Texas. I will recommend Herb Chambers. Everyone is very friendly and helpful. hope everyone has a great day More

We went to the dealership this past weekend. We looked at several options and went with a Jeep. Great experience at the dealer no pressure We looked at several options and went with a Jeep. Great experience at the dealer no pressure More

The tech Adam was very informative. He performed the the work in a timely manner. He performed the the work in a timely manner. More

Lap was amazing was fast great experience from start to finish A.J was awesome kept everything real, Steve was awesome made paperwork simple and fast in a out finish A.J was awesome kept everything real, Steve was awesome made paperwork simple and fast in a out More