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Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury

Millbury, MA

4.8
1,026 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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2 Latti Farm Rd, Rte. 20, Millbury

Millbury, MA

01527

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Showing 1,027 reviews

October 20, 2023

Most excellent service from beginning to end. My car is like new! Wouldn’t go anywhere else! Customer for life! More

by kimaarouca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Thibault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for trusting the Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury team with the care of your vehicle! We appreciate your support and look forward to seeing you next time!

October 17, 2023

My service manager, Adam was so helpful and considerate. He made the waiting time go bye like I was his only customer, and I definitely wasn't. He's an outstanding gentleman and deserves more praise then I More

by milo51
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Oct 18, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We're glad to know that Adam provided you with an exceptional service experience at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury. We'll be sure to pass along your kind words and praise - thank you for taking the time to share your experience! Safe travels!

October 13, 2023

I have received high quality service & professionalism for the past nine years at Herb Chambers. More

by carchambault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Thibault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for being a loyal Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury customer! We appreciate all of your support over the past nine years and look forward to serving you for many more!

October 11, 2023

Josh was great in getting the lease of my 2024 Jeep Wangler 4xe together. I felt prepared and confident in my decision, and understood the numbers and how a lease worked before making it to Steve in fi More

by Maria Petrosino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Blackmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Cudak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Drakos
Oct 11, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Maria, we're so glad to know that Josh and the team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury made your leasing experience smooth and informative. We appreciate your trust in us for future services as well!

October 06, 2023

Leya Brozeau and the team at HC Jeep was excellent to work with and I could not be happier with this process. More

by kevking987
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Blackmer, Leya Brazeau
Oct 06, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Hi Kev! We're delighted to know that you had an excellent experience with Leya and our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury. Thanks for sharing your satisfaction with the process! Drive safely!

October 05, 2023

Adam was very good and took very good arrow my car and I would ask for him again More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Thibault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Hey George, thank you for sharing your great service experience with Adam! We'll see you next time! Have a great ride!- The Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury Team

October 05, 2023

I was referred to Rob Webster by a friend, Rob was great to work with. He is very knowledgeable and represented this dealership very well. More

by Sciapa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lachina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Webster
Oct 05, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We're glad to know that you had a great experience with Rob at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury. We appreciate your kind words and look forward to serving you again in the future!

October 04, 2023

Great service and comfortable waiting room. Everyone is very friendly. I will continue to take my vehicle to Herb Chambers More

by dslebo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Thibault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Oct 04, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We're glad to know you enjoyed our service and waiting room at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury. Thank you for choosing us! We'll see you next time. Safe travels!

October 03, 2023

Jacob for a young man was very knowledgeable. Very pleased with the experience. Would definitely do it again. More

by Mikemarotta69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Blackmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Rutkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Hey Mike, we're glad to know Jacob provided a knowledgeable and pleasing experience at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury. We look forward to working with you again in the future! Have a great ride!

October 02, 2023

The final work is only average. A specific sales rep is unreliable and unprofessional. You must absolutely advocate for yourself and your vehicle. Ask to speak with management and More

by Helen
Recommend Dealer
No
Employees Worked With
Adam service
Oct 04, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Helen, I'm sorry to read about your experience. This is not the level of service we aim for and it's disappointing to know that you felt let down. We understand how important communication and timeliness are when dealing with vehicle issues, so this feedback is taken very seriously. If you're open to discussing this further, please reach out directly at your earliest convenience - Thank you, Paul Santosuosso - General Manager - psantosuosso@herbchambers.com

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