Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury

I have shopped for cars many times and usually feel as though walking into a dealer is going to be nothing but a hastle. A few weeks ago I traded my 2002 Jeep liberty in for a brand new 2010 Jeep Liberty though walking into a dealer is going to be nothing but a hastle. A few weeks ago I traded my 2002 Jeep liberty in for a brand new 2010 Jeep Liberty Sport. I knew exactly what I wanted but usually walk out of a dealership if I feel pressured or if the sales team is unable to meet my expectations. On this Friday morning I walked in and met Jeff, a memeber of the Millbury Herb Chambers Sales team. I was very up front with him as to what I was looking for and how I wanted to go about buying a car. To my surprise he was a very sharp young man who listened, communicated and went above and beyond to accomodate my requests. I was leaving for Florida the next day and had to purchase the Jeep and walk away with a car that same day. To my surprise, Jeff made that happen. After test driving the 2010 jeep liberty I was sold, but was not very happy with my limitted color choices. I was prepared to settle for a siver Jeep but Jeff new I really was set on Red. Jeff made that happen as well. He came over and informed me that he was going to get a red jeep for me and that I would still be able to drive away with my new car that day. Jeff was very informative, pleasant and made my experience one of the best I have had. I would recommend Herb Chambers of Millbury very highly to anyone who is looking to purcahse a vehicle. More

From the first phone call I made regarding any special offers, I spoke with Brian who was very helpfull. He then introduced me to Jeremy, the salesman. He was very kind and knowledgable regarding the Wr offers, I spoke with Brian who was very helpfull. He then introduced me to Jeremy, the salesman. He was very kind and knowledgable regarding the Wrangler. He wasn't at all pushy like most salesman. He made a comment "I'm not here to make money, I'm here to get you into the car you want." And he did just that! He was very kind and took the time to make sure I was very familiar with all the options in my Jeep!! I then met Jeff the Sales Manager, very personable and represents the dealership and Herb Chambers in such a humble way! He worked with me on my trade and on the new vehicle in a way where I felt as though I was getting the best for my trade! Last but not least, I met Steve the Business Manager! Anyone who has boughten a new/used vehicle can anticipate the excessive charges that come into play when entering that office. But my experience with Steve was fantastic. He kept me right where I wanted to be monthly and got me the best interest while offering the extras that I needed for my Jeep! Over all, I've purchased many cars from multiple dealearships on cars from Honda to Acuras to Mercedes...and I must say that this is my first American made car and the absolute BEST service from a dealership! If you are looking to get the most for your money and be treated as "one of their own" I highly recommend this delearship. Again, special thanks to Brian, Jeremey, Jeff and Steve...for a great vehicle but most importantly excellent service!! ~Joanna More

From the first phonecall made regarding incentives, Brian was very efficient in relaying the ifo to me. He then introduced me to Jeremy the salesman, who knew all there is to know about Jeep Wranglers. He was very efficient in relaying the ifo to me. He then introduced me to Jeremy the salesman, who knew all there is to know about Jeep Wranglers. He isn't like many car salesman, in the essence that he is pushy. He said to me "I'm not here to make money, I'm here to get you into the car you want!" And he did just that. He also took the time to explain the Wrangler to me, and help me set up my bluetooth and show me how to download my music!! Then I met Jeff the sales manager. He represents the the Jeep brand and Herb Chambers in a very honest, personable and humbling way. He made the deal happen and gave me what I was looking for on my trade! I then met Steve the business manager. Those of you have boughten a new/used car know how walking into that office can be stressful and exciting. Steve was fantastic! He kept me right where I wanted to be monthly and gave me a great interest rate while giving me the extras that pertained truely to my needs!! Overall, this was a pleasent experience. I have purchased many vehicles in the past from a variety of dealerships: Honda, VW, Acuras and Mercedes...this being my first American made purchase!! But this was also the very BEST experience involving a dealership! Special thanks again to Brian, Jeremy(salesman), Jeff(sales manager) and Steve(business manager). If your looking for the most for your money and to be treated as "one of their own" then this is dealership for you! More

Very easy-going, no pressure sales, no gimmicks. We walked in to browse a few different models to see which I'd like most- the Charger and the 300C. We worked with Jeff to discuss options and pricing o walked in to browse a few different models to see which I'd like most- the Charger and the 300C. We worked with Jeff to discuss options and pricing out new and used for both models. Since I didn't love either model enough to want to purchase, Jeff suggested that if I still loved my '09 Jeep and just wanted to upgrade options, that there was a demo model that would meet those needs. After inspecting and taking one for a ride, I knew I'd be buying one. Working out the deal was relatively painless- there were a lot of incentives and financing options, so we did what we could and offered to bring our trade back in that night. There was no pressure to pick specific financing options from Jeff or John? (name escapes me right now) the sales manager. I literally got a brand new vehicle with all of the options I'd been looking for in a reasonably priced package. Everyone was kind and courteous and treated me respectfully. This is my 2nd purchase from this dealership. More

best vehicle buying expeerience ever!!! super friendly and knowledgeable staff. went up yesterday afternoon to check out what they had, never thought that in 3 hours i'd be driving out in exactly what i and knowledgeable staff. went up yesterday afternoon to check out what they had, never thought that in 3 hours i'd be driving out in exactly what i wanted- a brand new, blue, 2 door, standard, soft top wrangler!! thanks guys!! More

Buying a new car should not be a painful experience, either in terms of the verbal experience, the invasion of one's private life or in the pocketbook. It should be an enjoyable experience. I was able either in terms of the verbal experience, the invasion of one's private life or in the pocketbook. It should be an enjoyable experience. I was able to have just such an experience in the process of buying a new car that meets my needs. And I like the car as well. More

went to herb chambers to buy a new ram pickup, jeff the salesman was personable, friendly and easy to talk with, joe showed me in clear easy to understand terms how the deal would work and the way the mone salesman was personable, friendly and easy to talk with, joe showed me in clear easy to understand terms how the deal would work and the way the money would turn out, steve was a wonderful presence in the finance area who made the experiance easy and comfortable, i felt they had the best intrest of both me and the dealership at heart, all and all this was one of the best experiances i have had purchasing a new truck, thanks again, scott More

Fantastic transaction. Jeff was very professional, great guy, fair; no pressure and NO bullsh*t sales tactics or schemes. Gave me exactly what I wanted for the absolute best deal I have ever heard of from guy, fair; no pressure and NO bullsh*t sales tactics or schemes. Gave me exactly what I wanted for the absolute best deal I have ever heard of from a car dealer. I would DEFINITELY recommend him, his staff, his dealership and the Herb Chambers name to anyone! More

I worked with Trevor fixing my Pacifica and although it turned into a big electrical issue it seemed to be dealt with in a timely manner, everytime I dealt with Service they were freindly and seemed to wan turned into a big electrical issue it seemed to be dealt with in a timely manner, everytime I dealt with Service they were freindly and seemed to want to get my car fixed and back to me as fast as possible and done right. Trevor called me with updates and informed me with any changes. I would highly recommend dealing with service here More

I am completely satisfied with my vehicle. It's like I was telling my wife. I have the same feeling as Ralphie from the movie Christmas Story. I feel the same excitement as he did when his dad bought him was telling my wife. I have the same feeling as Ralphie from the movie Christmas Story. I feel the same excitement as he did when his dad bought him the Red Rider BB gun. I haven't had that satisfaction since I was a boy Ralphies age. The wrangler 4x4 unlimited x 09 was just what I was looking for. I wanted an 09 leftover black jeep 4x4 with STD trans and AC and anything else would of been great but the price was everything and more what I hoped for. I've done some research and I font feel I couldve done better at any other dealership. The thing I loved about the 09 is the lifetime unlimited warranty also I purchased the extra care package for the 5007 things covered for unlimited mileage all for an exceptional price through Steve , and I thank him for for informing me of this valuable package. I feel I've purchased a vehicle that I can look back and say it was a great decision and value along with piece of mind . Again I can't thank Tom enough he's the best salesmen I've dealt with. He never tried to mislead me on the sale and he got me a great deal!!! Thanks Wayne R Carlson More